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IndusInd Bank Customer Care No. 1860 267 7777
Organization:
Toll free Number(s):
1800 266 0616 (Phone Banking)
1800 102 3333 (Customer Finance Division/Vehicle Loan)
1800 266 0488 (For premium customer service)
1800 274 1000 (Missed Call - To get Account Balance)
All India Number(s):
1860 267 7777 (Customer support /Credit Cards Services)
1860 500 5004 (For Phone Banking)
022-6857 7777 (Alternate Customer support/Credit Cards services)
022-440 66666 (Call/Whatsapp -Bal. Check,Mini Statement & much more)
022-4220 7777 (Exclusive Banking)
874 4900 400 (Missed Call- To get registered on whatsapp banking)
Website:
IVRS Menu: 1860 267 7777
First select your preferred language
- Press 1- For banking
- Press 2- For credit card
- Press 3- For door card
- Press 4- For office services
Install App
- customercare [at] indsind [dot] com (Customer Care)
- reachus [at] indusind [dot] com (For New Customers- Banking/Loans)
- Premium [dot] care [at] indusind [dot] com (For New Customers- Credit Cards)
For Existing Customers
| Services | Email Id |
|---|---|
| Forex Card/Insurance/Home Loan/Investment | reachus [at] indusind [dot] com |
| Exclusive | exclusive [at] indusind [dot] com |
| Duo Card | duo [dot] care [at] indusind [dot] com |
| Gold/Classic/Business Gold | Cards [dot] care [at] indusind [dot] com |
| Indulge Credit Card | Indulge [dot] care [at] indusind [dot] com |
| NR Account (For NRIs) | nri [at] indusind [dot] com |
| Pinnacle/Legend/Signature/Jet Airways Odyssey/ WorldMiles Signature |
Priority [dot] care [at] indusind [dot] com |
| Vehicle Loan | reach4loan [at] indusind [dot] com |
| IndusInd Bank Staff | staff [dot] india [at] indusind [dot] com |
| Platinum/Iconia Credit Card/Platinum select/ Platinum Aura/NEXXT |
Premium [dot] care [at] indusind [dot] com |
| Pioneer Heritage/Legacy | pioneer [at] indusind [dot] com |
| Celesta | pioneer [at] indusind [dot] com |
Important Links
- Customer Services
- Frequently Asked Questions
- Personal Banking- Customer Enquiry Form
- ATM / Branch Locator
- Internet Banking
- Feedback Form
24*7 Indusind Bank helpline numbers
Support: Mon - Fri, 9:00 am to 6:00 pm
| Segment | Within India | Outside India |
|---|---|---|
| All customers | 18602677777 | 022-44066666 |
| Premium Banking / Credit Cards* | 18602677777 | 022-42207777 |
| Vehicle Loan | 18001023333 | 18001023333 |
Missed Call Banking Services
| Service Request | Give missed call on |
|---|---|
| Get Account Balance | 18002741000 |
| Download Video Branch App | 18002742000 |
| Apply for IndusInd Bank Loan | 18005323344 |
| Apply for any IndusInd Bank Product | 18008336677 |
Email's For Others Services
- corporatecare [at] indusind [dot] com (Account Services)
- idcsupport [at] indusind [dot] com (Digital Banking Services)
- conneconline [at] indusind [dot] com (Digital Banking Services)
- cmscorporatecare [at] indusind [dot] com (Cash Management)
- opsguarantee [at] indusind [dot] com (Verification of authenticity/confirmation of Bank Guarantee/SBLC)
SMS Services
- For account balance SMS BAL to 9212299955 from your registered mobile no.
- For last Transactions SMS MINI to 9212299955 from your registered mobile no
- Recharge Your SMS MOB to 9212299955 from your registered mobile no.
Block Debit Card
- SMS LOST MMDDYYYY to 9223512966 from your registered mobile number,
where MMDDYYYY is your DoB.
Block Credit Card
- SMS BLOCK <SPACE> <Last 4 digits of your Credit Card Number> to 5676757
from your registered mobile number to block your Credit Card instantly.
Grievance Redressal & Complaint
Step 1
Banking Customers can lodge complaint at Branch / Contact Centre as under:
- Call Contact Center on following nos:
- 18602677777(India) / +91 22 61553100 / 022-42207777 (International)
- Send email to Contact Centre at reachus [at] indusind [dot] com
- Register at Branch through complaint register
- Contact the Branch Manager or at the branches.
Step 2
If the Branch / Contact Centre are unable to resolve the issue within 7 working days, Customers can escalate the complaint to
the Regional Heads-
- Write to Head - Customer Care
- Mr. Dickson Baptista
Head - Customer Care
OPUS Center
47, Central Road, Opp. Tunga Paradise Hotel MIDC
Andheri (East)
Mumbai 400093
- Mr. Dickson Baptista
- Email: customercare [at] indusind [dot] com
Step 3
In case Customer doesn’t receive a response within 7 days, call/write to the Nodal Officer:
- Mr. Rakesh Ranjan
Executive Vice President & Principal Nodal Officer
IndusInd Bank Ltd.
PNA House, 2nd Floor, Plot No 57, Near Datamatics 701, Street No 17,
Andheri East, Mumbai - 400093
E-mail: nodal [dot] officer [at] indusind [dot] com
Tel. No.: 022-68779659
List of Nodal Officer at Regional Level
| Sl. No. | Centre | Regional Managers | Area of Operation | Contact Details | Address IndusInd Bank Ltd. |
|---|---|---|---|---|---|
| 1. | Ahmedabad | Mr. Thomas Sebastian | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Landline – 079-61916706
Email ID:
boiblahmed [at] indusind [dot] com |
IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006 |
| 2. | Bengaluru | Mr. Prabhu Sivaramakrishnan | Karnataka | Landline – 080-45673123
boiblbang [at] indusind [dot] com |
4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004 |
| 3. | Bhopal | Mr. Neeraj Sakalle | Madhya Pradesh and Chattisgarh | Landline – 0755-2550288
boiblbhop [at] indusind [dot] com |
Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011 |
| 4. | Bhubaneswar | Mr. Abhijit De | Odisha | Landline – 0674-2362646
boiblbhub [at] indusind [dot] com |
Indusind Bank- Bhubaneswar Regional Office 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015 |
| 5. | Chandigarh | Mr. Amit Kumar Sharma | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. | Landline - 0172-5213129
boiblchand [at] indusind [dot] com |
Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018 |
| 6. | Chennai | Mr. Ramani Prabhakar | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Landline – 044-28346029
boiblchen [at] indusind [dot] com |
115, G N Chetty Road, T Nagar, Chennai - 600 001 |
| 7. | Guwahati | Mr. Sajesh Nair | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Land Line: 033-30073378
boindusindbankguwa@induboindusindbankguwa [at] indusind [dot] com ( )sind.com |
Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016 |
| 8. | Hyderabad | Mr. Anilkumar Tavvala | Andhra Pradesh and Telangana | Landline: 040-66595286
boiblhyde [at] indusind [dot] com |
#1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016 |
| 9. | Jaipur | Mr. Pardeep Manocha | Rajasthan | Landline: 0141-4182965
boibljai [at] indusind [dot] com |
IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004 |
| 10. | Kanpur | Mr. Joy Prakash Dutta | Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand | Landline: 0522-4933943
boiblkanp [at] indusind [dot] com |
Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010 |
| 11. | Kolkata | Mr. KarunaKant Singh | West Bengal and Sikkim | Landline: 033-40813275
boiblkol [at] indusind [dot] com |
Saket, 44, Park Street, 6th Floor, Kolkata – 700016 |
| 12. | Mumbai I | Mr. Manikantan Iyer | Districts of Mumbai, Mumbai Suburban and Thane | Landline: 022-6641 8379
boiblmahgoa [at] indusind [dot] com |
1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 |
| 13. | Mumbai II | Mr. Manikantan Iyer | Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) | Landline: 022-6641 8379
boiblmahgoa [at] indusind [dot] com |
1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 |
| 14. | New Delhi I | Mr. Rajesh Kumar Mahajan | Delhi, Jammu and Kashmir | Landline: 011-49522500 Ext
519
boibldelhi [at] indusind [dot] com |
Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 15. | New Delhi II | Mr. Rajesh Kumar Mahajan | Haryana (except Panchkula, Yamuna nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh) | Landline: 011-49522500 Ext
519
boibldelhi [at] indusind [dot] com |
Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 16. | New Delhi III | Mr. Rajesh Kumar Mahajan | North-East, Central, Shahdara, East and South East districts of Delhi | Landline: 011-49522500 Ext
519
boibldelhi [at] indusind [dot] com |
Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| 17. | Patna | Mr. Saroj Panda | Bihar and Jharkhand | Landline: 0612-3035700
boiblpatna [at] indusind [dot] com |
Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna – 800 020 |
| 18. | Thiruvananta -puram | Mr. Jayarajan Bhaskaran | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) | Landline: 0471-4100811
boiblthiruv [at] indusind [dot] com |
Thiruvananthapuram Branch,Vellayambalam- Sasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram |
| 19. | Dehradun | Mr. Tarandeep Singh | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar , Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Landline: 0121-2603447 | Meerut Branch, Ground Floor, "Tyagi Market", no.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh, 250004 |
| 20. | Ranchi | Mr. Saroj Panda | Jharkhand | Landline: 0612-3035700
boiblpatna [at] indusind [dot] com |
Regional Office, Gayatri Mandir Road, Kankarbag Patna – 800 001 |
| 21. | Raipur | Mr. Brajesh Tiwari | Chattisgarh | Landline: 7566282282 | IndusInd Bank Ltd., Ground Floor, Shop no 1- 8, Jeevan Apartment, Shankar Nagar Raipur – 492001 |
| 22. | Jammu | Mr. Amit Kumar Sharma | J&K | Landline: 0612-3035700 boiblchand [at] indusind [dot] com | Indusind Bank Ltd, Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh - 160018 |
| Principal Nodal Officer | |||||
| 1. | Mumbai | Mr. Rakesh Ranjan | Andheri (East) | nodal [dot] officer [at] indusind [dot] com Tel. No.: 022-68779659 |
Executive Vice President and Principal Nodal Officer IndusInd Bank Ltd. 2nd Floor, PNA House, Plot No 57, Street No 17, MIDC, Andheri (East), Mumbai - 400 093. |
Address & Area of Operation of Banking Ombudsmen
Steps to report an unauthorized transaction
NRI Contacts Details
Email: nri [at] indusind [dot] com (from your registered Email Id)
| Any other Country | Outside India | Within India |
|---|---|---|
| All customers | 022-44066666 | 18602677777 |
| Premium Banking / Credit Cards |
022-42207777 | 18602677777 |
| Country | Toll-Free Numbers |
|---|---|
| United Kingdom | 08000478670 |
| United States of America | 18337666682 |
| United Arab Emirates | 8000183019 |
| Canada | 18337666683 |
| Australia | 1800317547 |
For Complaint/Grievance
- In case you are not satisfied with the resolution, please write to nriescalations [at] indusind [dot] com
from your registered Email Id.
Or
- Receive a call back, please write SMS ‘NR’ to +91 9212299955 from your registered mobile no.
Or
- You can use Chat facility to interact.
Representative Offices
| Country | Contact Details |
|---|---|
| Dubai | 204/206 Al Safa Com, Khalid Bin Waleed Road, Opp. Burjuman Centre P.O Box No. 111873, Dubai, UAE Contact No: ++97143978803 |
| Abu Dhabi | 301, 3rd Floor, H.H Sheikh Omar Bin Zayed Building, Tourist Club Area, Opp. Abu Dubai Mall, P.O Box No. 113543, Abu Dubai, UAE Contact No: +97126660405 |
| London | The Stand Golden Cross House, Contact No: +442074845586 |
List of Functional Heads, Zonal Heads, Managing Director & CEO
Head Office Address
IndusInd Bank Ltd
PO Box 9421, Chakala MIDC
Andheri (E), Mumbai - 400 093
Registered Office
IndusInd Bank Limited, 2401
Gen. Thimmayya Road (Cantonment),
Pune - 411 001, India
Tel: 020-26343201/ 020-69019000