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Jio Phone Customer Care No. 1800 890 9999
Toll free Number(s):
1800 890 9999 (For queries & support)
1800 889 3999 (Apellate Authority)
1800 890 1977 (Activate only Data Services)
All India Number(s):
70007 70007 (Jio Phone-Whatsapp Support)
Website:
Quick Links
Important Links
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| For Queries & Support | jiophonecare [at] jiophone [dot] com |
| Interested in joining the Jio Digital World? Email at |
care [at] jio [dot] com |
| If you have queries related to Online Shopping, please email at |
shop [at] jio [dot] com |
| For new business connection, email at |
business [at] jio [dot] com |
| For any security vulnerability, email immediately at |
jio [dot] bugsreporting [at] ril [dot] com |
Contact Numbers
| JioCare Our experts are available for your assistance 24X7 (Monday - Sunday) |
|
|---|---|
| Interested in Jio- Talk to | 1860-893-3333 |
| For recharge plans, data balance, validity, recharge confirmation and offers |
1991 |
| For Queries | 199 |
| For Complaints | 198 |
| From Other numbers | 1800-889-9999 |
| Tele-verification to activate both HD voice & data services | 1977 |
| Tele-verification to activate data services only | 1800-890-1977 |
| For support on International Roaming (accessible only when roaming abroad) |
+917018899999 (charges applicable) |
| Device Care Helpline (LYF Smartphone & JioFi) experts are available for your assistance 24X7 |
|
| Helpline | 1800-890-9999 |
| Helpline for Jio Enterprise Mobility & Business Solutions
experts are available for your assistance 24x7 (Monday - Sunday) |
|
| Care Helpline for Enterprise Mobility Services | 1800-889-9333 |
| Care Helpline for Enterprise Connectivity Services & Business Solutions | 1800-889-9444 |
| Helpline for New Business Connection | 1800-889-9555 |
| Online shopping
For any online shopping related assistance, reach out to our experts between 9 am to 9 pm (Monday - Sunday) |
|
| Helpline | 1800-893-3399 |
Appellate Authority
Timing- Monday to Friday, between 10:30 am and 06:00 pm
Contact Number : 1800 889 3999
Fax Number : 1800 889 1211
(Contact No. and Fax No. for all states are same)
| Zone/State | Appellate Authority Name |
Email Address | Office Address |
|---|---|---|---|
| South-Andhra Pradesh | Siddharth Sharma | appellate [dot] ap [at] jio [dot] com | Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008 |
| East-Assam | Ritwick Chakraborty | appellate [dot] assam [at] jio [dot] com | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati - 781022, Assam, India |
| East-Bihar | Chandra Prakash | appellate [dot] bih [at] jio [dot] com | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna - 801503, Bihar, India |
| West-Chhattisgarh | Partha Pratim | appellate [dot] mp [at] jio [dot] com | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| North-Delhi NCR | Sanjay Tiku | appellate [dot] del [at] jio [dot] com | Reliance Jio Infocomm Ltd. RK Four Square, Building No. 4 DLF Cyber City, Phase - 2 Gurgaon - 122002 Haryana |
| West-Gujarat | Bhavesh Mehta | appellate [dot] guj [at] jio [dot] com | Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India |
| North-Haryana | Sanjiv Sachdeva | appellate [dot] har [at] jio [dot] com | Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071 |
| North-Himachal Pradesh |
Sameer Pandey | appellate [dot] hp [at] jio [dot] com | Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh |
| North-Jammu | Vivek Sharma | appellate [dot] jk [at] jio [dot] com | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu - 180012, J&K, India |
| East-Jharkhand | Sanjay Chatterjee | appellate [dot] bih [at] jio [dot] com | Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi - 834001, Jharkhand |
| South-Kerala | Jayaraj Rajasekharan | appellate [dot] ker [at] jio [dot] com | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi - 682 025. Kerala State. |
| North-Kashmir | Neeraj Fotedar | appellate [dot] jk [at] jio [dot] com | Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar - 190001, J&K |
| South-Karnataka | Shiva Kumar | appellate [dot] kar [at] jio [dot] com | RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka. |
| East-Kolktat | Avinash Chaturvedi | appellate [dot] kol [at] jio [dot] com | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block - DP, Sector-V, Saltlake City, Kolkata -700091 |
| West-Madhya Pradesh | Partha Pratim | appellate [dot] mp [at] jio [dot] com | 4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010 |
| West-Maharashtra & Goa |
Neelesh Atre | appellate [dot] mah [at] jio [dot] com | Reliance Jio Infocomm Limited, Down Town - The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune - 411004 |
| West-Mumbai | Saurabh Singh Parmar | appellate [dot] mum [at] jio [dot] com | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra - Kurla Complex, Mumbai - 400051 |
| East-North East | Banibroto Biswas | appellate [dot] ne [at] jio [dot] com | Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong - 793014, Meghalaya, India |
| East-Odisha | Bikash Mohanty | appellate [dot] ori [at] jio [dot] com | Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar - 751023 |
| North-Punjab | Karuna Misra | appellate [dot] pb [at] jio [dot] com | Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase VIII, Mohali, - 160071 |
| North-Rajasthan | Arun Mani | appellate [dot] raj [at] jio [dot] com | Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001 |
| South-Tamil Nadu | Royston Antony | appellate [dot] tn [at] jio [dot] com | Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai - 600006. TamilNadu |
| South-Telangana | Sreedhar Nandiraju | appellate [dot] ap [at] jio [dot] com | Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana |
| North-UP West | Sunil Kapoor | appellate [dot] upw [at] jio [dot] com | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003 |
| North-UP East | Rajesh Sharma | appellate [dot] upe [at] jio [dot] com | Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow - 226010. (UP) |
| North-Uttarakhand | Venkat Naidu | appellate [dot] upw [at] jio [dot] com | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003 |
| East-West Bengal | Sailesh Rupani | appellate [dot] wb [at] jio [dot] com | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block - DP, Sector-V, Saltlake City, Kolkata -700091 |
JioPhone Care Manager
Building 4, Reliance Corporate Park,
Ghansoli, Thane Belapur Road,
Navi Mumbai - 400 701
Registered Office
Office - 101, Saffron,
Nr. Centre Point
Panchwati 5 Rasta, Ambawadi,
Ahmedabad - 380 006
Gujarat, India
Tel : 079-35031200
Corporate Office
Reliance Jio Infocomm Ltd
5th Floor, Maker Chambers IV,
222, Nariman Point,
Mumbai - 400 021
Maharashtra, India
Tel : 022-44770000