J&K Bank Credit Card Toll Free No. 1800 890 2122

Organization: 

Toll free Number(s): 

1800 890 2122 (Customer Support 24*hrs Helpline No.)

All India Number(s): 

0194-2481 936 (For Customer Support )

0194 2482 463 (Alternate For Customer Support )

0194 -2486 424 (For General Queries)

Website: 

Check Official Website

Email

• helpdesk [at] jkbmail [dot] com (General Query)

Important Links

• Complaint Form
• Credit Card E-statement
• SMS Alert Service Form

If your card is lost/ stolen

• 24 hour Toll Free Helpline 1800220600 can be accessed across the country or 24 hour help desk at
  Corporate Headquarters, Srinagar with Telephone No.'s: 0194-2481936 or 0194-2481953

Grievance Redressal / Complaints

Contact Particulars of J&K Bank 24-hour Customer Helpline number

• The Card holder can contact toll free Customer Care helpline no. 18001800234 or 0194-2481936 / 0194-2482463
  or Telephone numbers notified by J&K Bank from time to time.

Grievance Redressal

• Grievance Redressal Officer
  Corporate Headquarters,
  M.A. Road; Srinagar
  Ph: 0194-2502685
  Email: grievance [dot] creditcards [at] jkbmail [dot] com

Address and Area of Operation of Nodal Officers of the Bank for resolution of Customer Grievances

Sr No.	Zone	Contact No.	Email	Address details of Nodal Officer
1	Kashmir Central 1	0194-2471042 0194-2452658, 0194-2471723, 0194-2484008	united [at] jkbmail [dot] com	M.A Road Srinagar 190001(J&K) Phone(LL): .
2	Kashmir Central 2	0194-2497735 0194-2497736 0194-2497734	zoktwo [at] jkbmail [dot] com	Industrial Estate Zainakote, Srinagar 190012(J&K) Phone(LL):
3	Kashmir North	01954-223595 01954- 223596.	zobara [at] jkbmail [dot] com	Amargarh, Sopore 193201(J&K)
4	Kashmir South 1	01933-241204 01933- 242226	zopull [at] jkbmail [dot] com	J&K Bank Building Pulwama 192301(J&K)
5	Kashmir South 2	01932-2227340	zoksou [at] jkbmail [dot] com	Bakshiabad, Anantnag 192101 (J&K)
6	Jammu Central 1	0191-247102 0191-247125	couple [at] jkbmail [dot] com	Rail Head Complex Jammu
7	Jammu Central 2	01922-234663	zojtwo [at] jkbmail [dot] com	Kathua Near Forest Protection Office Hatli Morh Kathua 184102
8	Jammu North 1	01996-233589	zoudam [at] jkbmail [dot] com	Khan's Plaza, Near Dak Bunglow, Doda, Jammu & Kashmir. Pin-182202
9	Jammu North 2	01992-270367	zjnone [at] jkbmail [dot] com	Near Sanson Petrol Pump, Domail Udhampur-182101.
10	Jammu West	01962-253060 01962- 253454	zorajo [at] jkbmail [dot] com	Muradpur, Rajouri, J&K- 185131
11	Ladakh	01982-252023 01982- 252130	priest [at] jkbmail [dot] com	Opposite Tourist Information Centre, Main Bazaar, Leh
12	Delhi	0124-4715800	favour [at] jkbmail [dot] com	Plot 132-134, Sector 44 Gurgaon
13	Mumbai	022-26384200 022- 26384100	sketch [at] jkbmail [dot] com	National Business Centre 1st & 2nd Floor, Bandra Kurla Complex Bandra East Near Asian Heart Hospital Besides JSW 4000051

Address of Principal Nodal Officer of the Bank

Name: Mrs. Rajni Saraf
Address: Office of the President,
Corporate Headquarters Srinagar.
Ph: 0194-2502648, 9999822908
Email: rsaraf [at] jkbmail [dot] com

Address and Area of Operation of Nodal Officers under Banking Ombudsman Scheme

Address / details of the Nodal Officer under B.O.Scheme	Contact No.	Email	Nodal Officer
Mr. Abdul Samad Mir Assistant Vice President (S&C J&K and Ladakh) The Jammu & Kashmir Bank Ltd Rail Head Complex Jammu	0191-2471899 9419119997	samad [dot] mir [at] jkbmail [dot] com	Union Territories of J & K and Ladakh
Mr. Vinod Kumar Sharma Vice President (S&C Rest of India) The Jammu & Kashmir Bank Ltd Zonal Office, Plot No. 132-134 Sector-44, Gurgaon (Haryana)- 122002	0124-4715800 9867834443	vinodsharma [at] jkbmail [dot] com	Rest of India.

Address of Internal Ombudsman of the Bank

Mr. Suresh C Sharma
Address: Office of the Internal Ombudsman,
Corporate Headquarters
Ph: 9419258147
Email: internalombudsman [at] jkbmail [dot] com ,
M.A.Road Srinagar, (J&K) 190001

Postal Address (Card Issuing Bank)

The Jammu And Kashmir Bank Ltd,
Digital and Alternate Channels,
Corporate Headquarters,
M. A. Road, Srinagar-190001. (J&K) India

Registered Address

M A Road
Srinagar 190 001
Jammu & Kashmir