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Kerala Gramin Bank Contact No. 0497-271 7800
Organization:
Toll free Number(s):
1930 (Cyber Crime Complaints)
All India Number(s):
0497-2717 800 (Customer Support)
0483-2733 509 (For Query)
0484-2912 400 (Alternate Contact Support)
9015 800 400 (Missed Call For Balance Enquiry)
Website:
IVRS Menu No. 0497-2717 800
Select your preferred language.
- Press 1 : For account related enquiry
- Press 2 : For ATM card related services
- Press 3 : For mobile app services
- Press 4 : For deposit product, loan products & interest rate
- Press 5 : For social security scheme
- Press 6 : For other product & services
- Press 7 : For registration your complain
- Press 9 : To speak to customer service executive
- Press 0 : To repeat the menu again
- Press # : To change your IVR language
Emails
- customercare [dot] kgb [at] keralagbank [dot] com (For Customer Support)
- kgbho [at] keralagbank [dot] com (For General Query)
Install App
Important Links
Hotlisting Of Card
- By SMS: Send SMS to 9230600500 in the following Format HOTLIST <space> Last four digit of ATM Card Number.
- By Mobile Banking: Click on ATM card Menu >> click Temporary Block/Unblock >> Use toggle button to block debit card usage.
Regional Offices Contacts
| Sr.No. | Location | Phone No. | Mobile No. | Address | |
|---|---|---|---|---|---|
| 1 | Ernakulam | 0484-2536302 | 9400999392 | roekm [at] keralagbank [dot] com | Coastal Towers (Karithatt), Near Samskara Jn., Pipe Line Road, Palarivattom, Ernakulam - 682025. |
| 2 | Kozhikode | 0495-2385106 | 9400999396 | rokzd [at] keralagbank [dot] com | Devan's Tower East Hill Road, Karaparamba, Kozhikode - 673010. |
| 3 | Wayanad | 04936-204309 | 9400999393 | rowyd [at] keralagbank [dot] com | Ammus Complex, Near Ananthaveera Theatre, Main Road, Kalpetta, Wayanad - 673121. |
| 4 | Malappuram | 0483-2739660 | 9400999397 | rompm [at] keralagbank [dot] com | Opposite Municipal Office, A K Road, Down Hill, Malappuram - 676505. |
| 5 | Kannur 1 | 0497-2760954 | 9400999394 | roknr [at] keralagbank [dot] com | Kgb Towers, P.O. Pallikunnu, Kannur - 670004. |
| 6 | Kannur 2 | 0497-2930592 | 9400999398 | rokn2 [at] keralagbank [dot] com | Kgb Towers, Pallikkunnu, Kannur-670004 |
| 7 | Kasaragod | 04994-226153 | 9400999395 | roksd [at] keralagbank [dot] com | Tiger Hills, Door No.xii-38- c, Municipal Office Road, Kasaragod - 671121. |
| 8 | Thiruvananthapuram | 0471-2320196 | 9400999399 | rotvm [at] keralagbank [dot] com | KGB Towers, Bakery Junction, Thiruvananthapuram - 695033. |
| 9 | Kottayam | 0481-2398040 | 9400999660 | roktm [at] keralagbank [dot] com | 1st Floor, St. Thomas Arcade, Samkranthi Junction, Perumbaikkad PO Kottayam, 686016 |
| 10 | Thrissur | 0483-2446826 | 9400999400 | rotsr [at] keralagbank [dot] com | Sun Tower, 3rd Floor, East Fort, Thrissur - 680005. |
| 11 | Pathanamthitta | 9400999755 | ropta [at] keralagbank [dot] com | 32/250-3, 3rd Floor Plakkilethu, CGM Building, Churulicode Junction, Pathanamthitta-689 668 |
|
| 12 | Palakkad | 9400999756 | ropkd [at] keralagbank [dot] com | 35/ 196/7& 8, GV Complex, Chungam, Thirunellayi, Palakkad-678004 |
Department Wise Contacts
| S. No. | Department/Section | Contact No. |
|---|---|---|
| 1 | Credit Wing | 0483-2734805 |
| 2 | Financial Inclusion Cell | 0483-2733510 |
| 3 | Credit Review & Monitoring | 0483-2736368 |
| 4 | Digital Banking Services Wing | 0497 2706225 |
| 5 | Financial Management Wing | 0483-2732637 |
| 6 | General Administration Wing | 0483-2734847 |
| 7 | Human Resources Wing | 0483-2734269 |
| 8 | Recruitment Cell | 0483-2733508 |
| 9 | Industrial Relations Section | 0483-2733506 |
| 10 | Information Technology Wing | 0483-2730179 |
| 11 | Inspection Wing | 0483-2737602 |
| 12 | Planning & Development Wing | 0483-2735145 |
| 13 | Recoveries & Legal Wing | 0483-2734925 |
| 14 | Risk Management & Compliance Wing | 0483-2733061 |
| 15 | Vigilance Department | 0483-2732070 |
Grievance Redressal Procedure
- If you have any query/complaint , then you can contact to the Grievance Officer.
Contact No.: 0483-2735145
Email: customercare [dot] kgb [at] keralagbank [dot] com, pdwing [dot] kgb [at] keralagbank [dot] com
Address: Strategic Planning & Development Wing Kerala Gramin Bank,
Head Office, KGB Towers AK Road,
Uphill, Malappuram 676 505. - You can also lodge your complaint through RBI Ombudsman.
Officers Contacts
| S. No. | Officer | Name/Designation | Contact No. | |
|---|---|---|---|---|
| 1 | Chief Vigilance Officer | Pradeep Padman General Manager | 0483-2733304 | gm2 [at] keralagbank [dot] com |
| 2 | NRI Cell | NRI Cell | 9400999891 | nricell [dot] kgb [at] keralagbank [dot] com |
| 3 | Chief Risk Officer | K K Rajesh N Nair General Manager | 0483-2733552 | gm8 [at] keralagbank [dot] com |
| 4 | Chief Compliance Officer | K K Rajesh N Nair General Manager | 0483-2733552 | gm8 [at] keralagbank [dot] com |
| 5 | Chief Grievance Redressal Officer, APY | Suresh Babu R General Manager | 9400999931 | gm6 [at] keralagbank [dot] com, ficell [dot] kgb [at] keralagbank [dot] com |
| 6 | Chief Technical Officer | Indusree S General Manager | 0483-2734929 | gm7 [at] keralagbank [dot] com |
Executives Officers Contact
| S. No. | Name | Phone No. |
|---|---|---|
| Chairman | ||
| 1 | Sri. C Jayaprakash | 0483-2734332 |
| General Manager | ||
| 2 | Sri. Sidharthan C | 0483-2733552 |
| 3 | Sri. Surendran V | 0483-2734601 |
| 4 | Smt. Indusree S | 0483-2734929 |
| 5 | Sri. Suresh Babu R | 0483-2734332 |
| 6 | Smt. Sreekala Sreekumar | 0483-2736376 |
| 7 | Sri. K K Rajesh N Nair | 0483-2734332 |
Downloads Forms
Head Office
Kerala Gramin Bank Towers, AK Road,
Uphill, PB No. 10, Malappuram, Kerala, India, PIN. 676 505.
Fax : 0483-2736987