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Kotak Mahindra Bank Customer Care No. 1860 266 2666

Kotak Mahindra Bank Customer Care No. 1860 266 2666

  • 25 Oct, 2024 05:10 AM

Organization: 

Kotak Mahindra Bank

Toll free Number(s): 

1800 209 0000 (Fraud /Unauthorized Transaction/Credit Card)

1800 266 6666 (Privileged customer)

1800 209 5732 (Car Finance, Mon-Fri , 9:30 am-6:30 pm)

1800 209 5600 (SME Banking )

1800 274 0110 (Missed call no. to get an instant update via SMS of your account balance)

1800 3006 9090 (NETC Fastag, 9am-8pm All Days)

All India Number(s): 

1860-266-2666 (Bank and Credit Card related)

1860-266-0811 (Customer Contact Center, Mon - Fri: 9:30 - 6:30)

1860 266 7777 (Consumer Durable Loan,Smart EMI Card,Dedit Card;Mon-Sat,10-7pm)

1860 2666 888 (NETC Fastag, 9am-8pm All Days)

022-6600 6022 (Whatsapp No. support)

022-6686 673 (For commercial loan Whatsapp banking)

99710 56767 (SMS Service)

971856 6655 (Give missed call from your registered number to get start whatsapp banking)

+91 022 6600 6022 (From Abroad)

+91 22 6204 2001 (International Only)

Website: 

Check Official Website

IVRS Menu-

1800 209 0000 (Customer Helpline Number)

First Select Your Language
  • Press 1- To report banking related fraud
  • Press 2- To report credit card related fraud

Missed Call Service

Emails

Important Links

Install App

DigiSaathi

Number Whsatsapp
Number
14431
1800 891 3333		 8928913333

SMS Banking

SMS requests to be sent from your registered mobile number to 9971056767 or 5676788.

Transaction Keyword
Account balance BAL
Last 3 transactions TXN(space)Last 4 digits of Account Number
Last 3 months statement on email STMT(space)Last 4 digits of Account Number
Statement on email for a
particular month in the current financial year		 STMT(space)Last 4 digits of Account
Number(space)First 3 letters of the month
Cancel MMID for all accounts MMIDCANCEL
Reinstate MMID MMIDREINST(space)7 digit MMID of your account
Know Your Demat Account Number DPACCT(space)Last 4 digits of Customer Relationship Number
Holding Value of Demat account DPBAL(space)Last 4 digits of Customer Relationship Number
Nearest ATM ATM(space)6 digit pincode
Nearest Branch BRANCH(space)6 digit pincode
Regenerate Net Banking PIN NETPIN(space)Last 4 digits of Customer Relationship Number
Regenerate Phone Banking PIN PHONEPIN(space)Last 4 digits of Customer Relationship Number
Statement on email for any period STMT(space)Last 4 digits of Account Number(space)Start period:
First 3 letters of the month followed by last 2 digits of the year(space)
End Period: First 3 letters of the month followed by last 2 digits of the year
Cheque Status Inquiry CHQSTATUS(space)Last 4 digits of Account
Number(space)6 digit cheque number
New Cheque Book Request CHQBOOK(space)Last 4 digits of Account Number
Download Mobile App MOBILE
Term Deposit/Fixed Deposit Renewal TDREN(space)last 4 digit of Fixed Deposit no.
OR
FDREN(space)last 4 digit of Fixed Deposit no
Know your Credit Card Reward Points CCREWSPACE(space)Last four digit of Credit Card number
Know your Customer Relationship Number (CRN) CRN
Generate / Retrieve your
Mobile Money Identifier (MMID)		 MMID(space)Last 4 digits of Account Number
Cancel MMID for an account MMIDREVOKE(space)7 digit MMID of your account
Credit Card current amount due CCBAL(space) Last 4 digits of your Kotak Credit Card Number
Credit card amount due as per last statement CCDUE(space) Last 4 digits of your Kotak Credit Card Number
Credit card last three transactions CCTXN(space) Last 4 digits of your Kotak Credit Card Number
Credit card last payment received CCPYMT(space) Last 4 digits of your Kotak Credit Card Number
Total spends this month in Credit card CCSPND(space) Last 4 digits of your Kotak Credit Card Number
Available credit balance CCAVBL(space) Last 4 digits of your aKotak Credit Card Number
Credit card application status CCAPP(space) your 13 digit Application Number
Regenerate Debit Card PIN DEBITPIN(space)Last 4 digits of Debit Card Number
Enable International Usage on Debit Card DCENB(space)Last 4 digits of Debit Card Number
Activate Debit Card for use
at merchant establishments (POS)		 POSACT(space)Last 4 digits of Debit Card Number
Activate Debit Card DCUNBLOCK(space)Last 4 digits of Debit Card Number
Recharge your mobile REC(space)Mobile Number(space)Telecom
service provider(space)Amount(space)Last 4 digits of Account Number
Recharge your DTH DTH(space)Subscriber Number(space)DTH
service provider(space)Amount(space)Last 4 digits of Account Number
Pay bill PAYBILL(space) BILL ID(space)CRN
(space)Last 4 digits of Account Number(space)Amount
Apply for Pradhan Mantri
Jeevan Jyoti Bima Yojana (PMJJBY)		 JYOTI(space)Nominee Name
Apply for Pradhan Mantri
Suraksha Bima Yojana (PMSBY)		 SURAKSHA(space)Nominee Name
Check your Kotak bank
account application status		 KACAPP(space)your XX digit Application Number
List of SMS banking keywords HELP
Find APAC No. basis CRN No APAC(space)CRN NO.
Find APAC No. basis Registration No APACRGN(space)Vehicle No.
Loan a/c balance LOANBAL(space)Application APAC no.
EMI details LOANEMI(space)Application APAC no.
Loan amount financed LOANFIN(space)Application APAC no.
Loan NOC Request LOANNOC(space)APAC no.
Request for Loan Payment Collection LOANPAY(space)APAC no.
Request for Loan SOA LOANSOA(space)Application APAC No.(comma)EMAIL
Request for Loan Repayment Schedule LOANRPS(space)Application APAC No.(comma)EMAIL
New vehicle loan LOANNEW(space)MAKE(comma)MODEL NO.
Insurance Renewal LOANINS(space)Vehicle No.
Vehicle in possession with bank LOANPOS(space)CRN NO.
Link your AADHAAR to your account AADHAAR(space) 12-digit Aadhaar number(space) last 4 digits of Account Number
OTP generation-IMPS MIP transaction OTP(space)(MMID)(space) Last 4 digits of Customer Relationship Number
Blocking of Debit Card DCBLOCK(space) Last 4 digits of Debit Card Number
Unblocking of Debit Card DCUNBLOCK(space) Last 4 digits of Debit Card Number

For NRI Customers

Location Contact No.
Calling
from
abroad		 +91 22 66006022
USA 1855-3656767
Australia 001180044990000
Hong Kong 00180044990000
UK 0080044990000
Canada 18557684020
Singapore +658001013054
UAE 080001830148

Kotak Life Insurance

Registered Office Kotak Mahindra Old Mutual Life
Insurance Ltd.
2nd Floor, Plot # C - 12,
G- Block, BKC, Bandra (E),
Mumbai - 400051
Tel : 022-65993626
Fax : 022-66726254
Email : lifeexpert [at] kotak [dot] com
Customer ServiceCentre Kotak Mahindra Old Mutual Life
Insurance Ltd.
Kotak Infiniti, 21, Infinity Park,
5th Floor, Zone II,
Off Western Express Highway,
General A K Vaidya Marg,
Malad [E], Mumbai - 400097
Toll Free : 1800 209 8800
clientservicedesk [at] kotak [dot] com

Kotak General Insurance

Registered Address Kotak Mahindra
General Insurance Company Ltd.
27 BKC, C 27, G Block,
Bandra Kurla Complex,
Bandra(East), Mumbai - 400051
Office Address Kotak Mahindra
General Insurance Company Ltd.
8th Floor, Infinity IT Park,
Building No. 21,
General AK Vaidya Marg,
Off. WEH, Malad East,
Mumbai: 400097
Customer Service Centre Toll Free: 1800 266 4545
(Between 8 am to 8 pm)
24 hours support provided for
Road Side Assistance &
Health related claims.
Email: care [at] kotak [dot] com

Kotak Securities

Registered Office 27 BKC, C 27, G Block,
Bandra Kurla Complex,
Bandra (E), Mumbai - 400051
Corporate Office 2nd Floor, Nirlon House,
Near Passport Office,
Dr. Annie Besant Road,
Worli, Mumbai - 400025
Tel : 022-66529191
Customer Service Centre Toll Free: 1800 209 9191 /
1800 222 299
Tel : (City Code) 30305757
service [dot] securities [at] kotak [dot] com

Kotak Mahindra Prime

Corporate Office Kotak Infiniti, 4th Floor,
Bldg no 21, Infinity Park,
Off Western Express Highway,
General A K Vaidya Marg,
Malad (E), Mumbai- 400097
Tel No. : 022-66056825 /
022-66054778
Fax No. : 022-67259086
Customer Service Centre Tel: 022 6773 6000
(Maharashtra and Goa)
Toll Free: 1800 209 5732
(Rest of India)
service [dot] carfinance [at] kotak [dot] com

Kotak Mutual Fund

Registered Office 36-38A, 3rd Floor,
Nariman Bhavan,
227 Nariman Point,
Mumbai 400021.
India.
Corporate Office Kotak Mahindra Asset
Management Company
6th Floor, Vinay Bhavya Complex,
159-A, C.S.T Road, Kalina,
Santacruz East, Mumbai 400098.
Tel: - 022-66384444
Fax: - 022-66384455
Customer Service Centre Kotak Mahindra Asset
Management Company
6th Floor, Kotak Towers,
Building no 21, Infinity Park,
Off Western Eastern Express
Highway, Goregaon-Mulund Link
Road, Malad East,
Mumbai 400097. India.
Tel: - 022-66384444
Fax: - 022-66384455

Kotak Investment Advisors Limited (KIAL)

Registered Office 27BKC, 7th Floor
Plot No. C-27, "G" Block,
Bandra Kurla Complex
Bandra (East), Mumbai - 400051
Tel: 022-43360754
022-43360701

Kotak Mahindra Capital Company Limited

Registered Office 27BKC, 1st Floor
Plot No. C-27, "G" Block,
Bandra Kurla Complex
Bandra (East), Mumbai - 400051
Tel: 022-43360000
Fax: 022-67132445

SME Banking

Registered Office 27 BKC, C 27, G Block,
Bandra Kurla Complex,
Bandra (E), Mumbai - 400051
Customer Service Centre Kotak Mahindra Bank
4th Floor, Zone II, Bld no. 21,
Kotak Infinity, Infinity Park,
General AK Vaidya Marg,
Malad - (E), Mumbai - 400097
Toll Free number - 1800 209 5600
Email id - customerfirst [at] kotak [dot] com

Kotak International Business

Kotak Mahindra (UK) Ltd
London Office,		 8th Floor, Portsoken House, 155-157,
Minories London EC3N 1LS,
United Kingdom
Tel : +44 20 7977 6900
Kotak Mahindra Inc
New York Office,		 369 Lexington Avenue,
28th floor, New York,
NY - 10017, USA
Tel: +001 212 600 8850
Kotak Mahindra (International) Ltd
Mauritius Office,		 4th Floor, Les Cascades Building,
Edith Cavell Street,
Port Louis,
Mauritius
Tel : +230 212 9800
Kotak Mahindra (UK) Ltd
Singapore Office,		 16 Raffles Quay,
#35-02/03 Hong Leong Building,
Singapore 048581
Tel: +65 6290 5590
Kotak Mahindra (UK) Ltd
Dubai Office		 Office No 105, Level 1
Al Fattan Currency House-Tower 2
DIFC, P.O. Box 121753
Dubai, UAE
Tel: +9714 3848900
Kotak Mahindra (International) Ltd
Representative Office,		 Al Otaiba Building,
907, Hamdan Street, Behind KFC,
P O Box 131394, Abu Dhabi,
United Arab Emirates
Phone: +9712 622 9042
Kotak Securities Ltd - Bahrain Branch
(Regulated by CBB)		 16, Ground Floor,
Manama Centre,
Government Avenue,
P.O. Box 20183, Manama,
Kingdom of Bahrain
Tel: +973-17532097
Fax: +973-17533962
Kotak Mahindra Bank
(Representative Office)		 304, Al Kifaf Commercial Building
Al Karama Area, Dubai.
U.A.E, P.O Box - 120520
Tel: +971-43577337
+971-43978105
Fax: +971-43978104
Kotak Mahindra Financial Services
Limited (Dubai):		 7th Floor, Office Number 703,
Al Fattan Currency House,
Tower 2, PO Box 16498,
Dubai, UAE.
Tel: +971-43544455

Grievance Redressal

Level 1 :

Level 2 :

If customer have not received a satisfactory response at Level 1 within 7 working days.
Download and fill the grievance form and send it to the address mentioned on the form.

Level 3 :

If customer have not received a satisfactory response at Level 2 within 5 working days, Please send an email to Nodal Officer.

Level 4 :

If customer have not received a satisfactory response at Level 3 within 5 working days, please send the issue to Principal Nodal Officer

Banking Ombudsman

GIFT Branch Office Address

Kotak Mahindra Bank Limited
10th Floor, Hiranandani Signature,
Block No. 13, Zone- 1,
GIFT SEZ, GIFT City,
Gandhinagar - 382355
Gujarat, India

Registered Office

Kotak Mahindra Bank
27 BKC, C 27, G Block,
Bandra Kurla Complex,
Bandra (E), Mumbai - 400051

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