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L & T Finance Customer Care Numbers
Organization:
Toll free Number(s):
1800 258 7702 (For Micro Loans Queries, Mon-Sat 9am - 6pm )
1800 2000 400 (For L& T Mutual Fund Queries)
1800 102 7796 (For infra bond)
All India Number(s):
022-6212 5000 (General Queries)
7264 888 777 (Two-Wheeler/Farm Equipment Finance/Consumer Loans, 9am-6pm all days)
91580 04777 (SME Finance/Housing/Real Estate Finance, 8.30am-6.30pm all days)
Website:
Emails
- customercare [at] ltfs [dot] com (Two-Wheeler/Farm Equipment Finance/Micro Loans)
- customerservice [at] ltfs [dot] com (For SME Finance/Housing/Real Estate Finance)
- Investor [dot] line [at] lntmf [dot] co [dot] in (For L and T Mutual Fund Queries)
- bonds [dot] helpdesk [at] linkintime [dot] co [dot] in (For Infra Bonds)
Important Links
- Contact Form / Store Locator
- Customer Support
- Frequently Asked Questions
- Contact Form (For Two Wheeler Loan)
Grievance Redressal
Level 1
- If you have any Query please call to Customer Support Number given above.
- Customers can register their complaint by writing to:
Email: customercare [at] ltfs [dot] com/ customercaresme [at] ltfs [dot] com / customercaresme [at] ltfs [dot] com - Customers can also register their Complaint the nearest branch
Level 2
- If Customer is not satisfied with the resolution then, customers can contact to
Head GRO /Grievance Redressal Officer/Nodal Officer at: - Head-GRO:-
Ph: 022-62125237
Email id: headgro [at] ltfs [dot] com - You can raise a grievance through Self Help Options
- Grievance Redressal Officer:-
Ph (GRO) :1800 1020476,
Email id (GRO) : gro [at] ltfs [dot] com (For Two-Wheeler Finance, Farm Equipment Finance, Consumer Loan)
gro-housing [at] ltfs [dot] com (For Housing Finance, Real Estate Finance ) - Nodal Officers:-
| Region | Area of Operation | Details of the Nodal Officers |
|---|---|---|
| Mumbai | Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman andDiu. |
Mr. Pragnesh Patel, |
| Kolkata | West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand |
Mr. Sumit Kumar Mishra,
Regional Manager Branch Office: 428/3818, Jaydev Nagar. Bhubaneshwar - 751002. 8655994734 sumitkumar [dot] mishra [at] ltfs [dot] com |
| New-Delhi | Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh Himachal Pradesh, and Rajasthan and State of Jammu and Kashmir. |
Mr. Jayant Moharana,
|
| Chennai | Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry. |
Mr. R Mukesh Rao, Regional Manager Branch Office: KGN Towers, No. 62, 5th Floor, Ethiraj Salai, Egmore, Chennai – 600105. 8655994735 RMukeshRao [at] ltfs [dot] com |
Level 3
- If Customer is still not satisfied with the Resolution of level 1 and level 2 then, customer can
contact to Principal Nodal Officer at: - Principal Nodal Officer:-
Ph(PNO): 18001038712
Email id : pno [at] ltfs [dot] com (For Two-Wheeler Finance, Farm Equipment Finance,Consumer Loan)
Level 4
- If Customer is still not satisfied with the Resolution/ complaint is not resolved within a period of one month,
the customer can appeal to Reserve Bank of India by lodging a compliant.
Officers Contacts
| Name | Designatiion | Contact No. | Address | |
|---|---|---|---|---|
| Ms. Apurva Rathod | Company Secretary and Compliance Officer |
022-62125000 | igrc [at] ltfs [dot] com | L&T Finance Holdings Limited6th Floor, Brindavan, Plot No. 177, C.S.T Road, Kalina, Santacruz (East), Mumbai – 400 098, Maharashtra, India |
| Ms. Apurva Rathod | Nodal Officer | N/A | secretarial [at] ltfs [dot] com | 6th Floor, Brindavan, Plot No. 177, C.S.T Road, Kalina, Santacruz (East), Mumbai - 400 098, Maharashtra, India |
Form Center
Registered Office
L and T Finance Ltd 15th Floor,
PS SRIJAN Tech Park, Plot No 52,
Block DN, Sector-V, Salt Lake City,
Kolkata – 700 091, District 24-
Parganas
North
Ph: 022-62125000
Fax: 022-62125398
Corporate Office
Brindavan Building, Plot No 177
Vidyanagari Marg, CST Road
Kalina Santacruz (E)
Mumbai 400098