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Liberty General Insurance Customer Care No. 1800 266 5844
Organization:
Toll free Number(s):
1800 266 5844 (Customer Support)
Website:
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- Press 0: For roadside assistance
- Press 1: To register a claim
- Press 2: If you are an existing customer
- Press 3: If you wish to buy new policy or product
- Press 4: For network related information
- Press 8: If you are a senior citizen
- Press 9: To hear the menu option again
Emails
- care [at] libertyinsurance [dot] in (For service request)
- seniorcitizen [at] libertyinsurance [dot] in (For senior citizens)
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Important Links
Grievance Redressal
Step 1
Yo can register your complaint through following channels:
- Call on toll free no. 18002665844 (8:00 am to 8:00 pm, 7 days of the week) or email at care [at] libertyinsurance [dot] in
- You can also write to registered office address (given below)
Step 2
If you are not satisfy or the response or resolution does not meet your expectations, you can escalate your grievance to Manager via email at: Manager [at] libertyinsurance [dot] in
Step 3
If you are still not satisfied with the resolution provided by the manager , you can further escalate your grievanceto Service head via email: ServiceHead [at] libertyinsurance [dot] in
Step 4
After all this level, if you are still unhappy or not getting the response, you can directly contact to the Grievance Redressal Officer (GRO) appointed at Statewise Branches.
GRO at Corporate Office
- Sachin Joshi
Ph.: 022-67001300
Email: Sachin [dot] joshi [at] libertyinsurance [dot] in
10th Floor, Tower A Peninsula Business Park
Ganpatrao Kadam Marg, Lower Parel
Mumbai – 400 013
In case your issue remains unsolved, you can approach the Insurance Ombudsman for redressal.
Form Center
Registered Office
10th floor, Tower A, Peninsula
Business Park, Ganpat Rao Kadam
Marg, Lower Parel, Mumbai - 400013
Ph: 022-67001313
Fax:022-67001606