ManipalCigna Health Insurance Customer Care No. 1800 102 4462
Toll free Number(s):
1800 102 4462 (Customer Service)
1800 102 4465 (For renew related queries)
1800 102 4464 (To buy new policy)
1800 419 1159 (Claiming Process)
Website:
Emails
- customercare [at] manipalcigna [dot] com (For any queries)
- mychangerequest [at] manipalcigna [dot] com (For any policy alterations)
- Seniorcitizensupport [at] ManipalCigna [dot] com (For Senior Citizen Assistance)
- Cigna [at] mediassistindia [dot] com (Claiming Process)
- Compliance [at] manipalcigna [dot] com (Any Questions)
Install App
Important Links
- Service Request Form
- Help Centre
- Login to request changes
- Quick checkouts
- Need Help With Claims
- Other Requests
- Medical Checkups
- Branches
- Frequently Asked Questions
- Track Claim Application
SMS Service
SMS "CLAIMS <claim number>" to 9663149992 to know the claim status
Grievance Redressal
Level 1 :
- If you have any query/complaints, you may raise complaint either in writing email or over telephone number,
- Call toll-free number- 1800-102-4462
- Email- headcustomercare [at] manipalcigna [dot] com
- For Senior Citizen Assistance- Seniorcitizensupport [at] ManipalCigna [dot] com
- Address- Grievance Management Cell 401/402,
Raheja Titanium, Western Express Highway
Goregaon (East), Mumbai - 400 063. - Timing- 9:00 am to 9:00 pm
- If you have a service request or you need a clarification, kindly fill service request form.
Branch GRO list
SN | Branch Name | Name of the GRO |
Number | Email id | Branch Address |
---|---|---|---|---|---|
1 | Mumbai HO | Rakhee Desousa | 022-61703603 | complaints [at] manipalcigna [dot] com | Unit No. 401, 402, Raheja Titanium, Goregaon East, Mumbai - 400063 |
2 | Asansol | Rocky Paul | 8271289435 | rocky [dot] paul1 [at] manipalcigna [dot] com | Unit No. CP-202, 2nd Floor Chatterjee Plaza, GT Rd, Asansol, West Bengal 713303 |
3 | Bhubaneswar | Kalpataru Sahoo | 8249089392 | Kalpataru [dot] Sahoo [at] manipalcigna [dot] com | Ground floor, Plot no 356/3473, Besides Reliance 4G Office, Jaydev Vihar, Bhubaneshwar-751012, Odisha. |
4 | Guwahati | Kakali Bishwas | 8638617382 | Kakali [dot] Bishwas [at] ManipalCigna [dot] com | ITag Plaza, 2nd Floor, 2C, Near Rajiv Bhawan ABC, G S Road, Main, Road, Bhangagarh, Guwahati, Assam 781005 |
5 | Patna | Sunil Mandal | 8709511812 | Sunil [dot] Mandal10 [at] ManipalCigna [dot] com | 5th Floor, Office No.-505, Kaushalya Estate, New Dak Bunglow Rd, Patna, Bihar 800001 |
6 | Ranchi | Vedprakash Pankaj |
9835944789 | Pankaj [dot] vedprakash [at] manipalcigna [dot] com | Unit No.-5, 2nd Floor, Nile Commercial Complex PS, Hazaribag Rd, Lower Bazaar, Ranchi, Jharkhand 834001 |
7 | Jamshedpur | Vinit Yadav | 6202984121 | Vinit [dot] Yadav1 [at] manipalcigna [dot] com | 1B, First Floor, Fairdeal Complex, No. 7, Bistupur, Jamshedpur 831 001, Jharkhand, India |
8 | Kolkata | Eknath Das | 9830662194 | Eknath [dot] Das [at] ManipalCigna [dot] com | Unit No. 18, 4th Floor, 55, Chowringee Rd, Kolkata, West Bengal 700071 |
9 | Bhopal | Anand Patil | 8878809578 | Anand [dot] Patil5 [at] manipalcigna [dot] com | Guru Arcade, 2nd Floor, Plot No.-153, Ramgopal Maheswari Marg, Zone 1-MP Nagar, Bhopal-462011, Madhya Pradesh, India |
10 | Indore | HareKrishn | 6260568892 | HareKrishna [dot] Prajapati [at] ManipalCigna [dot] com | Unit no. 106, Fortune Ambience, Sriram Nagar, 4/2 - South Tukoganj Indore - 452001, Madhya Pradesh, India |
11 | Baroda | Ashish Shah | 7990302298 | AshishKumar [dot] Shah15 [at] ManipalCigna [dot] com | 204, 2nd Floor, Taksh Paradigm, Old Padra Road, Vadodara - 390007, Gujarat, India |
12 | Surat | Utsav Tailor | 9913750703 | Utsav [dot] Tailor [at] manipalCigna [dot] com | 303, 3rd Floor, Meridian Tower, Near UTC Building, Landmark - Opp. to Reliance Mall, Udhana Darwaja, Surat - 395002, Gujarat, India |
13 | Ahmedabad | Anuj Tayal | 7567573315 | Anuj [dot] Tayal2 [at] manipalcigna [dot] com | 401, 4th Floor, Radhika House, Opposite Mayor's Bungalow, New Law Garden, Ellisridge, Ahmedabad 380009 Gujarat |
14 | Chandigarh | Deepak Singh | 8968967894 | deepak [dot] singh8 [at] manipalcigna [dot] com | SCO No- 149-150, 1st Floor, Sector-9C, Madhaya Marg, Chandigarh-160009, India |
15 | Ludhiana | Sanjeev Kumar | 9816491438 | sanjeev [dot] kumar9 [at] manipalcigna [dot] com | BXX 3369, Sandhu Tower 1, Gurdev Nagar, Ferozepur Road, Ludhiana- 141001 |
16 | Amritsar | Sahil Saini | 8427986985 | Sahil [dot] saini5 [at] manipalcigna [dot] com | SCO 106 , 6th Floor, Ranjit Avenue, District Shopping Center, Amritsar- 143001, Punjab, India |
17 | Kanpur | Guday Bhan Singh |
7827632108 | Guday [dot] singh [at] manipalcigna [dot] com | 212-213, 2nd Floor Kan Chambers, Civil Lines, Kanpur-208001, Uttar Pradesh, India |
18 | Jalandhar | Ashish Kamal | 9736436563 | Ashish [dot] kamal4 [at] manipalcigna [dot] com | First Floor, Satnam Complex, Grand Trunk Rd, BMC Chowk, Jalandhar, Punjab 144001, India |
19 | Lucknow | Varun Mishra | 8090363354 | Varun [dot] Mishra2 [at] ManipalCigna [dot] com | 19 - A, Punjab National Bank Building, Vidhan Sabha Marg, Behind - Akashvani, Harzatganj, Lucknow- 226001 |
20 | Dehradun | Sachin Kumar | 8192896740 | Sachin [dot] Kumar38 [at] Manipalcigna [dot] Com | 123 First Floor, Shakumbri Plaza, Anikant Palace, Rajpur Road, Dehradun - 248001 |
21 | Gurgaon | Sanjeev bagri | 9999830291 | Sanjeev [dot] Bagri1 [at] ManipalCigna [dot] com | 2nd Floor, SCO No. 12, Sector -14, Gurgaon 122001, Haryana, India |
22 | South Delhi | Nitin kumar | 9953074493 | Nitin [dot] Kumar1 [at] ManipalCigna [dot] com | office no 607,6th Floor siddharth building 96 Nehru Place new delhi- 110019 |
23 | Noida | Ajeet Rawat | 9654539950 | Ajeet [dot] Rawat [at] manipalcigna [dot] com | 204, 2nd Floor, Zygon Square, Plot No. 1, Block H-1A, Sector 63, Noida 201307, Uttar Pradesh, India |
24 | Jaipur | Naresh Bhaktani | 7976277984 | Naresh [dot] Bhaktani [at] manipalcigna [dot] com | Office no-507-510-5th floor landmark building ahinsa circle C scheme jaipur - 302001 |
25 | jodhpur | Pooja Khatri | 8619315844 | Pooja [dot] Khatri [at] ManipalCigna [dot] com | 1st Floor Chaudhary bhawan near Shanichal ji ka than chopasani road jodhpur -324001 |
26 | Delhi | Vikas Nagar | 9891815944 | Vikas [dot] Nagar [at] manipalcigna [dot] com | 1/7, SBI Bank, Near Patel Nagar Metro station, Patel Nagar, New Delhi 110008 |
27 | Bangalore | Abhishek K | 7019480126 | abhishek [dot] k [at] manipalcigna [dot] com | Rajat Tower, 2nd Floor, 4/21, 11th Main, 4th Block, Jayanagar, Bangalore - 560011 |
28 | Malleswaram | Vinay V | 9035323296 | vinay [dot] v [at] manipalcigna [dot] com | No 251/2, 2nd floor, 2nd main road, 17th Cross, Sampige Road, Malleswaram, Bangalore - 560003 |
29 | Mangalore | Naveen S | 9663671300 | naveen [dot] s [at] manipalcigna [dot] com | 1st Floor, Abhiman Commercial complex, PVS Circle, M G Road, Above Kotak Mahindra Bank, Mangalore - 575 003 |
30 | Mysore | Yogesh R | 9900481498 | yogesh [dot] r1 [at] manipalcigna [dot] com | No 36/L, 1st Floor, Mysore Trade Center, Hotel Pai Vista Building, B N Road, Nazarbad, Mysore - 570001 |
31 | Hubli | Manjunath Amargol |
9535596167 | Manjunath [dot] Amargol [at] ManipalCigna [dot] com | 2nd Floor, SVB Centre, Club Road, Hubli - 580020 |
32 | Hyderabad | Anil Kumar | 9603590652 | anil [dot] morri2 [at] manipalcigna [dot] com | Office No. 12, 4th Floor, Eden Amsri Square, 9-1-87 St.John's Road, Sangeet X Roads, Secunderabad, Hyderabad, Telangana-500003 |
33 | Dilsukhnagar | Ashok Machyala | 9398015540 | machyala [dot] ashok [at] manipalcigna [dot] com | 2nd Floor, GBR Towers, H. No.- 13-2- 42/1 to 6, Chaitanyapuri, Dilshukh Nagar, Hyderabad 500060, Telangana, India |
34 | Vizag/ Visakhapatnam |
Veerendra B | 9491894263 | veerendra [dot] b [at] manipalcigna [dot] com | No 204, 1st Floor, VRC Complex, Dwarakanagar, Visakhapatnam - 530016 |
35 | Vijayawada | Goutham Pasupuleti |
9966038599 | Goutham [dot] Pasupuleti [at] ManipalCigna [dot] com | 3rd floor, Uttam Towers, Opp The Gateway Hotel, MG Road, Vijayawada - 520010 |
36 | Goregaon | Swapnil Talekar | 7021421325 | Swapnil [dot] talekar [at] manipalcigna [dot] com | Raheja Titanium, 401- 402, Western Express Hwy, Goregaon, Mumbai, Maharashtra 400063, India |
37 | Pune Pimpri | Vikrant Bende | 9881239649 | Vikrant [dot] Bende [at] ManipalCigna [dot] com | Office No. 17, 2nd Floor, Sukhwani FortuneLandmark - Above Gharounda Hotel Pimpri Pune |
38 | Kolhapur | Roopali Shinde | 9225610099 | Roopali [dot] Shinde [at] manipalcigna [dot] com | 1667-1669, 2nd floor White BoxRajarampuri11th Lane Rajarampuri Main Road Kolhapur |
39 | Pune | Omkar Nalawade | 8208769025 | omkar [dot] nalavade [at] manipalcigna [dot] com | Subhadra Bhavan 2Nd Floor, 1240 A Apte Road Opp. Rami Grand Hotel Above UTI Mutual Fund. Shivaji Nagar Pune 411004. |
40 | Thane | Milind Pawar | 9820091803 | milind [dot] pawar [at] manipalcigna [dot] com | Office no 602, Dev Corpora, opposite Cadbury Company, Thane 400601 |
41 | Nashik | Harshal Salunke | 9673694790 | Harshal [dot] Salunke [at] manipalcigna [dot] com | 308 B-Square Apartments, College Rd, near Shraddha Petrol Pump, Yeolekar Mala Nashik, Maharashtra 422005, |
42 | Nagpur | Jayashree Gajghate |
9370169293 | jayashree [dot] gajghate [at] manipalcigna [dot] com | 148, 3rd Floor, Thapar Enclave, Maharajbagh Road, Nagpur-440010, India |
43 | Borivali | Nitin Jadhav | 9595280558 | Nitin [dot] jadav1 [at] manipalcigna [dot] com | 104, Ist Floor, Orchid Plaza, Datta Park, Near S V Road, Borivali West, Mumbai 400 092, Maharashtra, India |
44 | Kozhikode/ Calicut |
Rijulal km | 8129943483 | Rijulal [dot] km [at] manipalcigna [dot] com | 63-88B, IInd Floor, Josela's Galleria, Wayanad Road, Kozhikode - 673011, Kerala, India |
45 | Thrissur | Vishnu Madhav R |
9633379963 | Vishnu [dot] Madhav1 [at] manipalcigna [dot] com | Office no. 26/548-17, 6th Floor, Capital City, Korappath Lane, Thrissur - 680020, Kerala, India |
46 | Chennai | Sabasan N | 9994501676 | N [dot] Sabasan [at] manipalcigna [dot] com | Dr.C.Deivanayagam Complex, 2nd Floor, Corporation No 33,No. 126, Venkatnarayana Road, T Nagar,Chennai 600017 |
47 | Cochin | Jojy Thomas | 9809778777 | Jojy [dot] Thomas [at] manipalcigna [dot] com | 1st Floor, Mathewsons Centre Point, Mamangalam, Ernakulam, Cochin - 682025 |
48 | Coimbatore | Shijo F | 9843008596 | f [dot] shijo [at] manipalcigna [dot] com | Manipal Cigna Health Insurance Co.Ltd, 1st Floor, Sasha Building, Venkataswamy Road East, R S Puram, Coimbatore - 641002 |
49 | Vellore | Venkatesan Arumugam |
1800-102-4462 | GRO [at] manipalcigna [dot] com | Om Towers, No: 2, 2nd floor, 3rd Main Road, Bharathi Nagar, Dharapadavedu, Katpadi, Vellore - 632007 |
50 | Allahabad | Vijay Kumar Sharma |
1800-102-4462 | GRO [at] manipalcigna [dot] com | 4C, S N Towers,Maharishi Dayanand Marg, Opp Radio Station, Civil Lines, Allahabad 211001 Uttar Pradesh |
51 | Udaipur | Manish Suthar | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 1st Floor, House No. 2, E-Block, Near CA Circle, Sector - 14 Udaipur 313002, Rajasthan |
52 | Ujjain | Vijay Kumar Sharma |
1800-102-4462 | GRO [at] manipalcigna [dot] com | 5, Dhanvantri Marg, Opp. Madhav Nagar Police Station, Galli No.2, Free Ganj, Ujjain 456010, |
53 | Gwalior | Neelender Pawar | 1800-102-4462 | GRO [at] manipalcigna [dot] com | F-04, 1st Floor, Shiva Arcade, City Center, Gwalior 474004 |
54 | Siliguri | Eknath Das | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 2nd Floor, City Mall, Sevok Road, Siliguri - 734001 |
55 | Patiala | Shankar Jha | 1800-102-4462 | GRO [at] manipalcigna [dot] com | First Floor, SCO-134, Choti Baradari, Patiala 147001, Punjab, India |
56 | Nellore | Athirala Bhupal | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 5 Floor, NVR Central, Grand Trunk Road, Dargamitta, Nellore-524004, Andhra Pradesh, India |
57 | Trichy/ Tiruchirapalli |
Mohanraj R | 1800-102-4462 | GRO [at] manipalcigna [dot] com | C/o Trichy Coworks, SP ARCADE, D/No:D-54, Thillainagar west, 9th A cross, Tiruchirapalli - 620018, Tamil Nadu, India |
58 | Solapur | Viky Babare | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 688, South Kasba, Choupad, Solapur- 413007, Maharashtra, India |
59 | Meerut | Shardul Siddhu | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 16, First Floor, Hari Laxmi Lok, E K Road, Meerut 250001, Uttar Pradesh, India |
60 | Pondicherry | Mandjiny M | 1800-102-4462 | GRO [at] manipalcigna [dot] com | C/o PulseBay Coworking, Suite No. 33, 388 Vazhudavur Main Road, Shanmugapuram, Pondicherry 605009, Puducherry, India |
61 | Varanasi | Rajneesh Shukla | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 3 Floor, D58/12, A-2 Gandhi Nagar Sigra, Varanasi 221010 |
62 | Bhimawaram | Naveen B | 1800-102-4462 | GRO [at] manipalcigna [dot] com | Door No. 7-1/1, JP Road, Chinnaamiram, Bhimawaram 534204 |
63 | Kottayam | Sudheesh Sasidharan |
1800-102-4462 | GRO [at] manipalcigna [dot] com | Pulimoottil Arcade P.B. No.194 K.K. Road Kanjikuzhy, Kottayam- 686004 |
64 | Belgaum | Nisha Jadhav | 1800-102-4462 | GRO [at] manipalcigna [dot] com | Shop no. 209A, 2nd Floor, Balaji Arcade, Mahatma Phule Road, Shapur, Belgaum -590006, Karnataka |
65 | Trivandrum | Rinu Antony | 1800-102-4462 | GRO [at] manipalcigna [dot] com | Aswathi Heights', Tc-28/797 (5), Hospital Road, Thycaud P.O,Trivandrum-14 |
66 | Warangal | Gangadhar Ganji | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 3rd Floor, JJ Plaza, Main Road, Nakkalagutta, Hanam Konda, Warangal 506001 |
67 | Cuttack | Bikash Parida | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 1st Floor, S B Mansion, Link Road, Infront of LIC Guest House, PO - Arundaya Market, Cuttack, Odisha - 753012 |
68 | Bhatinda | Bipan Sharma | 1800-102-4462 | GRO [at] manipalcigna [dot] com | Shop No. Z4 - 00504, First Floor, Ch. Sobha Ram Complex, Opposite Nirankari Bhawan, Main G T Road, Bhatinda 151 001 |
69 | Raipur | Laxmi Soni | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 2nd Floor, Shubham Corporate Park, Great Eastern Road, Jivan Vihar, Raipur 492001 |
70 | Aurangabad | Vishal Kadu | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 1st Floor, Cyber Mall Business Center, Varadh Ganesh Mandir Road, Aurangabad - 431001 |
71 | Thiruvalla | Joseph Skaria | 1800-102-4462 | GRO [at] manipalcigna [dot] com | Ground Floor, Parliament Square, CROSS JN, Thiruvalla 689101 |
72 | Karnal | Vijay Kumar Sharma |
1800-102-4462 | GRO [at] manipalcigna [dot] com | 1st Floor, SCO - 133 , Mugal Canal, Karnal, Haryana - 132001 |
73 | Balasore | Namita Parija | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 2nd Floor, Jail Road, Motigunj, Balasore, Orissa - 756003 |
74 | Udupi | Chandrashekara | 1800-102-4462 | GRO [at] manipalcigna [dot] com | First Floor, Royal Avenue Building, Old Post Office Road, Udupi |
75 | Dhanbad | Gulshan Kumar | 1800-102-4462 | GRO [at] manipalcigna [dot] com | 2nd Floor, A Block, Gupteshwar Complex, Above PNB Bank, L C Road, Dhanbad - 826001 |
76 | Amravati | Rajesh Kandalkar | 1800-102-4462 | GRO [at] manipalcigna [dot] com | Plot no. 1/76/2, Layout no. 64B, Dande Plots Next to Bonde Hospital, Moti Nagar Rd, Rajapeth, Amravati - 444606 |
77 | Delhi- North | Vijay Kumar Sharma |
1800-102-4462 | GRO [at] manipalcigna [dot] com | Unit No. 609, Aggarwal Cyber Plaza I, Netaji Subhash Place, Pitampura, Delhi 110030 |
Level 2 :
- If the resolution you receive does not meet your expectations, OR no response is received within 15 days,
write to AVP - Grievance Cell :- AVP - Grievance Cell
- Number- 022-61703603
- Email- complaints [at] manipalcigna [dot] com
- You can also escalate your complaint to Grievance Cell by fill out the form.
Level 3 :
- If you are still not satisfied with the resolution provided by AVP - Grievance Cell, write to Chief Grievance Redressal Officer:
- Chief Grievance Redressal Officer
- Number- 022-61703724
- Email- compliance [at] manipalcigna [dot] com
- You can also forward your complaint/concern to Chief Grievance Redressal Officer by submitting online form.
Level 4 :
After this, if you are still not get satisfied resolution, or if your complaint is open for more than 30 days at any of the above levels then you can also approach the Insurance ombudsman
Downloads Forms
Corporate Office
ManipalCigna Health Insurance Company Limited
401/402, Raheja Titanium,
Western Express Highway, Goregaon (East),
Mumbai 400063.