Menu
Mastercard Customer Care No. 000 800 100 1087
Organization:
Toll free Number(s):
000 800 100 1087 ( Contact Support For India)
All India Number(s):
022-4252 9900 (For Support)
Website:
IVRS Menu: 000 800 100 1087
- Press 1: If you are master card holder
- Press 2: If you are merchant
- Press 3: If you are a financial Instituions
- Press 4: If you are not currently a master card holder
Important Links
Mastercard Global Services Contacts
| Sr No. | Country | Phone Number |
|---|---|---|
| 1 | American Samoa | 1-800-307-7309 |
| 2 | Anguilla | 1-800-307-7309 |
| 3 | Antigua and Barbuda | 1-800-307-7309 |
| 4 | Argentina | 0800-555-0507 |
| 5 | Australia | 1800-120-113 |
| 6 | Austria | 0800-07-06-138 |
| 7 | Bahamas | 1-800-307-7309 |
| 8 | Bahrain | 8000-0087 |
| 9 | Barbados | 1-800-307-7309 |
| 10 | Belgium | 0800-1-5096 |
| 11 | Bermuda | 1-800-307-7309 |
| 12 | Bolivia | 800-10-0172 |
| 13 | Bonaire | 001-800-307-7309 |
| 14 | Brazil | 0800-891-3294 |
| 15 | Cambodia | 800-881-001 |
| 16 | Canada | 1-800-307-7309 |
| 17 | Cayman Islands | 1-800-307-7309 |
| 18 | Chile | 1230-020-2012 |
| 19 | China | 10-800-110-7309 |
| 20 | China 2 | 10-800-711-7309 |
| 21 | Colombia | 01-800-912-1303 |
| 22 | Costa Rica | 0-800-011-0184 |
| 23 | Curacao | 001-800-307-7309 |
| 24 | Cyprus | 080-90569 |
| 25 | Czech Republic | 800-142-494 |
| 26 | Denmark | 8001-6098 |
| 27 | Dominica | 1-800-307-7309 |
| 28 | Dominican Republic | 1-800-307-7309 |
| 29 | Finland | 08001-156234 |
| 30 | France | 0-800-90-1387 |
| 31 | Germany | 0800-071-3542 |
| 32 | Greece | 00-800-11-887-0303 |
| 33 | Grenada | 1-800-307-7309 |
| 34 | Guam | 1-800-307-7309 |
| 35 | Guatemala | 1-800-999-1480 |
| 36 | Hong Kong | 800-966677 |
| 37 | Hungary | 06800-12517 |
| 38 | India | 000-800-100-1087 |
| 39 | Indonesia | 001803-1-887-0623 |
| 40 | Ireland | 1-800-55-7378 |
| 41 | Israel | 180-941-8873 |
| 42 | Italy | 800-870-866 |
| 43 | Jamaica | 0800-307-7309 |
| 44 | Japan | 00531-11-3886 |
| 45 | Korea, Republic of | 0079-811-887-0823 |
| 46 | Liechtenstein | 0800-89-7092 |
| 47 | Luxembourg | 800-2-4533 |
| 48 | Malaysia | 1-800-804594 |
| 49 | Mexico | 001-800-307-7309 |
| 50 | Monaco | 0-800-90-1387 |
| 51 | Montserrat | 1-800-307-7309 |
| 52 | Netherlands | 0800-022-5821 |
| 53 | New Zealand | 800-441-671 |
| 54 | Norway | 800-12697 |
| 55 | Panama | 001-800-307-7309 |
| 56 | Peru | 0800-77-476 |
| 57 | Philippines | 1-800-1-111-0061 |
| 58 | Poland | 0-0800-111-1211 |
| 59 | Portugal | 800-8-11-272 |
| 60 | Puerto Rico | 1-800-307-7309 |
| 61 | Russia | 8-800-555-02-69 |
| 62 | Saba | 1-800-307-7309 |
| 63 | St. Eustatius | 1-800-307-7309 |
| 64 | St. Kitts-Nevis | 1-800-307-7309 |
| 65 | St. Maarten | 1-800-307-7309 |
| 66 | Singapore | 800-1100-113 |
| 67 | South Africa | 0800-990418 |
| 68 | Spain | 900-822-756 |
| 69 | Sweden | 020-791-324 |
| 70 | Switzerland | 0800-897-092 |
| 71 | Taiwan | 00801-10-3400 |
| 72 | Thailand | 001-800-11-887-0663 |
| 73 | Trinidad and Tobago | 1-800-307-7309 |
| 74 | Turkey | 00-800-13-887-0903 |
| 75 | Turks and Caicos | 01-800-307-7309 |
| 76 | United Arab Emirates | 800-0444-3895 |
| 77 | United Kingdom | 0800-96-4767 |
| 78 | United States | 1-800-307-7309 |
| 79 | Vatican City State | 800-870-866 |
| 80 | Venezuela | 0800-1-002902 |
| 81 | Vietnam | 120-11576 |
| 82 | Virgin Islands | 1-800-307-7309 |
| 83 | Virgin Islands, U.S. | 1-800-307-7309 |
For Grievance/Complaint
Level 1:
-
If you have any query/complaint, then you can register your complaint with MTS Canada through customer support details given below:
Contact No.: 18004251415 (Mon-Sun, 9am-12:30pm IST)
Email: XBS [dot] IndiaSupport [at] mastercard [dot] com
Address: Mastercard Money Transfer Services India Private Limited.
Alapatt Properties Pvt Ltd S-30, 7th Floor Alapatt Heritage
Building, MG Road, Kochi, Kerela 682035 India - Your query will be resolved within 20 working days.
Level 2:
- If your query is not resolved within 20 days, then you can contact to the Officer details are mentioned below:
Contact No: 02068-286268 (Mon-Fri, 9am-6pm IST, except India public holidays)
Email: Babitha [dot] Ravi [at] mastercard [dot] com
Address: Mastercard Money Transfer Services India Private Limited.
Alapatt Properties Pvt Ltd S-30, 7th Floor Alapatt Heritage Building,
MG Road, Kochi, Kerela 682035 India - Your query will be resolved within 30 working days.
Level 3:
- If your query still not resolved, within 30 working days , then you can approach principle nodal officer :
Contact No.: 7391025322 (Mon-Fri, 9am-6pm IST, except India public holidays)
Email: Blassan [dot] Paulose [at] mastercard [dot] com
Address: Mastercard Money Transfer Services India Private Limited.
Alapatt Properties Pvt Ltd S-30, 7th Floor Alapatt Heritage Building,
MG Road, Kochi, Kerela 682035 India
Level 4:
- If your query is not still resolved, then you can also lodge your complaint online through RBI Ombudsman .
Address
61-A, 2 North Avenue, Maker Maxity
Bandra-Kurla Complex, Mumbai, India 400051
Fax No.: 022-2529911