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Max Life Insurance Customer Care No. 1860 120 5577
Organization:
Toll free Number(s):
1800 200 3383 (Buy Online Plan)
All India Number(s):
1860-120 5577 (Customer Care, 9:00am to 6:00 pm, Mon-Sat)
0124-648 8900 (Online Helpline, 9:00am-9:00pm Mon-Sat)
74283 96005 (Whatsapp For Customer Care)
98219 75900 (Whatsapp For Claims Support)
Website:
IVRS Menu No. 1860 120 5577
Select your preferred language (English/Hindi)
- Press 1 : For information on are product or services
- Press 2 : To locate the max life office closest to you
- press 3 : If you are the policy holder
Emails
- service [dot] helpdesk [at] maxlifeinsurance [dot] com (Customer Care)
- online [at] maxlifeinsurance [dot] com (Buy New Policy)
- head [dot] onlineservices [at] maxlifeinsurance [dot] com (Buy New Policy)
Important Links
SMS Service
SMS LIFE to 0124-5616188
- To get your premium receipt:
- PR <policy number> to 0124-5616188 to get premium receipt
Contact List
| Services | Numbers | |
|---|---|---|
| Online Term Plan Helpline |
0124-6488900 (9:00am-9:00pm Mon-Sat) |
service [dot] helpdesk [at] maxlifeinsurance [dot] com |
| NRI helpdesk |
011-71025900; 011-61329950 (9:00am-6:00pm, Mon-Sat) For any complex queries, reach out to us hereWe'll be happy to answer. |
nri [dot] helpdesk [at] maxlifeinsurance [dot] com |
| Claims | ||
| Cashless benefit claims |
1800 2903151 | phs [dot] mli [at] paramounttpa [dot] com |
| Claims support | 0124-4219090, 0124-4219699, 7004764367, 9821975900(Whatsapp) |
claims [dot] support [at] maxlifeinsurance [dot] com |
Grievance Redressal
- Level 1 : The Company will not resolve the Grievance within 15 days of its receipt or rejected email
or letter some of the following reasons. than, customer can send the complainant about how the customer
can pursue the Grievance, if dissatisfied with the resolution provided. - Level 2 : If customer is not satisfied with the resolution provided at Level 1, he/she contact
Grievance officer.- Grievance Officers at Head Offices:
Level Name Contact Details Response Time Level 1 Mr. Sourabh Kumar Mishra Sourabh [dot] Kumarmishra1 [at] maxlifeinsurance [dot] com 3 days Level 2 Mr. Karan Mehra Karan [dot] mehra [at] maxlifeinsurance [dot] com 3 days Level 3 Mr. Tarun Bahri Tarun [dot] Bahri [at] maxlifeinsurance [dot] com 3 days
- Grievance Officers at Head Offices:
- Level 3 : When the Grievance is not resolved in favour of the customer, so the Company shall also inform the
Complainant of the option to take up the matter before Insurance Ombudsman .
Forms Center
Life, Health & Group Claims
Paramount Health Services Pvt Ltd D-39,
Okhla Industrial Area, Phase 1,
Near D.D. Motors, New Delhi – 110020
Corporate Office
Max Life Insurance Co. Ltd. 11th Floor,
DLF Square Building, Jacaranda Marg,
DLF City Phase II,
Gurugram (Haryana) - 122002
Office Address
Max Life Insurance Company,
Operations Center – 2nd floor
90 A, Sector 18, Udyog Vihar,
Gurugram- 122015
Fax - 0124-4159397