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Muthoot Capital Contact No. 1800 102 1616
Toll free Number(s):
1800 102 1616 (For General Query)
All India Number(s):
0484-7119 400 (For Contact Support)
0484-6619 600 (For Support)
79949 90002 (For WhatsApp Support)
80869 80869 (For Loan Query)
92890 48433 (For Gold Loan Query)
Website:
IVRS Menu No. 1800 102 1616
- Press 1 : To avail topup under muthoot blue 24*7 express gold loan
- Press 9 : For any other assistence
IVRS Menu No. 0484-6613 450
- Press 1 : For National Sorting Hub details
- Press 2 : For No Objection Certificate details
- Press 3 : For loan outstanding details
- Press 9 : To speak to are customer care representative
- mail [at] muthootcap [dot] com (For General Query)
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Important Links
Branch Contact
| Sr.No | Branch | Contact No. | Address |
|---|---|---|---|
| 1 | Thoppumpady | 0484-2232508 | No 16/1551K, 1st Floor, P T Jacob Rd, |
| 2 | Dilshad Garden | 011-71412573 | Plot No 4, No 488/6, Ground Floor, |
| 3 | NIT | 0129-2242249 | No 5P/29, 1st Floor, Mittal Complex, |
Grievance Redressal
Level 1:
- If you have any query/complaint you can contact to Vice President of Sales Associate on the details given below:
Contact No.: 0484-6613452
Email: korah [dot] e [at] muthootcap [dot] com
Address : Sales Muthoot Capital Services Limited, 2nd Floor,
Muthoot Towers, M.G. Road,
Kochi - 682 035 - You can also lodge your complaint online by filling the Grievance Complaint form.
Level 2:
- If you are not satisfied or your query is not resolved with Level 1 , then you can contact to Vice President of Operations and IT on the details given below:
Contact No.: 0484-6613624
Email: vijayan [dot] t [at] muthootcap [dot] com
Address : Muthoot Capital Services Limited, 3rd Floor,
Muthoot Towers, M.G. Road,
Kochi - 682 035
Level 3:
- If your query is not resolved by level 2, then you can contact to Executive Vice President on the details given below:
Contact No.: 0484-6619602 , 0989-5757507
Email: balakrishnan [dot] r [at] muthootcap [dot] com
Address : Muthoot Capital Services Limited, 3rd Floor,
Muthoot Towers, M.G. Road,
Kochi - 682 035 - You can also lodge your complaint online through Non-Banking Financial Corporation (NBFC) Ombudsman on the details given below:
Contact No.: 0471-2338818 , 0471-2329676
Email: dnbsthiro [at] rbi [dot] org [dot] in
Address : Bakery Junction, P.B No. 6507,
Thiruvananthapuram - 695 033
Addresss
Muthoot Capital Services Ltd.
3rd Floor,
Muthoot Towers M.G. Road,
Kochi - 682035 Kerala, India
Fax No.: 0484-2381261