Menu
Muthoot Money Customer Care No. 1800 202 7747
Toll free Number(s):
1800 202 7747 (Mon - Sat, 9:30am - 5:30pm)
All India Number(s):
0435-212 0914 (For Support)
Website:
IVRS MENU : 1800 202 7747
- Press 1 : For Vehicle Loan
- Press 2 : For Gold Loan
- mcare [at] muthootmoney [dot] in (For General Query)
- sales [at] muthootmoney [dot] in (For Query)
- frontoffice [dot] hyd [at] muthootmoney [dot] in (For Alternate Query)
Important Links
Grievance Redressal
Level 1 :
- If you have any query/complaint , then you can email at mcare [at] muthootmoney [dot] in
- You can also lodge your complaint by online submiting this form.
Level 2 :
- If your query is not resolved within 7 days then you can contact to the Grievance Redressal Cell.
Email : grievance [at] muthootmoney [dot] in
Address : Muthoot Money Limited #3-6-2/1/1, 4th Floor,
Grandpa's Royal Mansion, Hyderabad, Telangana 500029
Level 3 :
- If you are dissatisfied with response of Grievance Redressal Cell then you can contact to the Nodel Officers details given below.
Email : nodal [at] muthootmoney [dot] in
Address : Principal Nodal Officer Muthoot Money Limited #3-6-2/1/1,
3rd Floor, Grandpa's Royal Mansion, Hyderabad, Telangana 500029
Level 4 :
- If you are still not satisfied then you can contact to RBI Thiruvananthapuram branch
Contact No. : 0471-2320612
Email : helptrivandrum [at] rbi [dot] org [dot] in
Address : RBI Thiruvananthapuram No.6507, Bakery
Jct Rd, Nandavanam, Palayam, Thiruvananthapuram, Kerala 695033 - You can also lodge your complaint online through Non-Banking Financial Company (NBFC) Ombudsman.
Office Address
| SrNo. | Office | Contact No. | Address |
|---|---|---|---|
| 1 | Registered Office Address | Muthoot Money Limited No. 41 4108 A 18 Basement Floor Opposite Saritha Theatre Complex Banerji Road, Ernakulam Kerala 682018 | |
| 2 | Corporate Office Address | 18002027747, mcare [at] muthootmoney [dot] in | Muthoot Money Limited #3-6-2/1/1 3rd Floor, Grandpa's Royal Mansion, Hyderabad, Telangana 500 029 |