Nainital Bank Customer Care No. 080- 6984 0140

Organization: 

Toll free Number(s): 

1800 180 4031 (For ATM Grievance, 24*7 Support)

All India Number(s): 

080- 6984 0140 (For Queries/Feedback, 10am-6pm)

05946-250 152 (For Mobile Banking)

92195 10023 (For Mobile Banking SMS Services)

Website: 

Check Official Website

IVRS Menu : 080- 6984 0140

  • Press 1: For ATM related complaint.
  • Press 2: For Enquiry.
  • Press 3: For Complaint Feedback.
  • Press 4: To repeat the main Menu

Emails

Important Links

SMS Service

Sr. No. Purpose SMS Keywords
1 Block Debit Card instantly
/ To Block ATM Card
NTBL<space>ATMBLOCK<space>
<13 digit account no.> and send it to 8466997755
2 For balance enquiry Type NTBL<space>BAL<space>
<Last 13 digit of Account No> and send it to 8466997755.
3 For last 5 transactions Type NTBL<space>TRN<space>
< Last 13 digit of Account No > and send it to 8466997755
4 For Cheque Status Type NTBL<space>CHQ<space>
< Last 13 digit of Account No > and send it to 8466997755
5 For Loan A/c balance enquiry Type NTBL<space>LNB<space>
<Account No> and send it to 8466997755
6 For last 5 transactions in loan A/c Type NTBL<space>LNT<space>
<Account No> and send it to 8466997755

Mobile Banking Keywords

Non Finanial Transaction

Send a message to 9219510023 For Respective Transaction

Sr. No. Services Keyword
1 Know your MMID MMID<16 Digit  Account Number >
2 Cancel MMID CANCELMMID < 16 Digit Account Number>
3 Generate MPIN GMPIN <MMID>  <16 digit  Account
Number> <Validation Data> <New MPIN> 
4 Mini statement-IMPS ST < 16 Digit Account Number>
5 Transaction Inquiry - IMPS INQ <Ref Number>
6 Balance Inquiry BAL <16 Digit Account Number>
7 Mini statement-CBS MINI <16 Digit Account Number>

Financial Transaction

Sr. No. Services Keyword
1 P2P (Person to Person) IMPS  <Beneficiary Mobile No>  
<Beneficiary MMID>  <Transaction Amount> 
<MPIN>  <Last 3 digit of Remitter MMID>  < Remark >
2 P2A (Person to Account) IMPS  <Beneficiary Account No> 
<Beneficiary IFSC>  <Account Type> 
<Transaction Amount>  <MPIN> 
<Last 3 digit of Remitter MMID>  < Remark >

Division/ Regional Offices Contacts

Sr. No. Region Contact No. Address
1 Central Internal
Audit Division
05946-250321
Fax: 05946-250387
The Nainital Bank Limited,
Regional Office – Haldwani,
Opposite Sessions Court,
Nainital Road, Haldwani-263139
2 Naini Business Center 0120-2401083 4th Floor, UPRNN Building
C-20 / 1A / 7
Sector 62, Noida
Uttar Pradesh - 201309
3 Regional Office
(Delhi/NCR)
0120-2401083 4th Floor, UPRNN Building
C-20 / 1A / 7
Sector 62, Noida
Uttar Pradesh - 201309
4 Regional Office
(Haldwani Region)
05946-351021 The Nainital Bank Limited,
Regional Office – Haldwani,
Opposite Sessions Court,
Nainital Road, Haldwani-263139
5 Regional Office
(Dehradun Region)
0135-2761802 First Floor,Commercial Complex-49
Indira Nagar, Vasant Vihar Dehradun
Uttarakhand - 248001

For Grievance Redressal

Level 1:

  • If you have any query/complaint, then firstly you have to call 080- 69840140 or email at complaints [at] nainitalbank [dot] co [dot] in.

Level 2:

  • If you are not satisfied, then you can approach Nodal Officer.
    Email: complaints [at] nainitalbank [dot] co [dot] in (Same For All)
    Sr. No. Region Contact No. Address
    1 Dehradun 0135-2761802 The Nainital Bank Limited Regional Office First Floor,Commercial
    Complex-49 Indira Nagar, Vasant Vihar Dehradun Uttarakhand - 248001
    2 Haldwani 05946-351021 The Nainital Bank Limited,Regional Office – Haldwani, Opposite
    Sessions Court,Nainital Road, Haldwani - 263139
    3 Delhi 0120-2401082 The Nainital Bank Ltd., Regional Office, 04Th Floor,C- 20/1A/7, Uprnn
    Building,Sector-62 Noida, Distt Gautam Budh Nagar,Uttar Pradesh- 201307

Level 3:

  • If your query is still not satisfied, then you can contact to the Principal Nodal Officer
    • Name : Sh. Rahul Pradhan,
      Designation: Associate Vice President
      Address: The Nainital Bank Ltd., Head Office,
      Seven Oaks, Mallital, Nainital - 263001
      Contact No.:  05942-238237
      Email: complaints [at] nainitalbank [dot] co [dot] in

Level 4:

NEFT/ RTGS Customer Facilitation Centres

Forms Center

Offices Contacts

Sr. No. Office Address
1 Registered Office The Nainital Bank Limited GB Pant Road Malli
Tal Naini Tal-263001
2 Head Office The Nainital Bank Limited Seven Oaks Building
Mallital, Nainital Uttarakhand - 263001
Contact No.: 05942-239280

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