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National Consumer Helpline (NCH) No. 1800 11 4000
Organization:
Toll free Number(s):
1800 11 4000 (National Consumer Helpline, Timing 8:00am - 8:00pm)
1915 (Helpline, Timing 8:00am - 8:00pm)
14404 (Old Helpline No. , Timing 8:00am - 8:00pm)
1930 (Grievance Related To Cyber Financial Fraud)
All India Number(s):
88 0000 1915 (WhatsApp/SMS Support No. For Complaints)
813 000 9809 (SMS No For Helpline, 24 Hrs.)
011-2323 2018 (For Customer Support )
Website:
- consumer-helpline [at] gov [dot] in (For Consumer Helpline)
- nch-ca [at] gov [dot] in (For General Queries)
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Important Links
Complaint Procedure
Types Of Complaints
- If the company does not provide services or the consumer is not satisfied with the company resolution.
- If a product is under warranty, the company has to honour it as per the terms of the warranty.
- If consumer is not satisfied with the services provided, he can file a complaint in the consumer commission.
You can call to register your grievance 1800-11-4000 or 1915 (All Days Except National Holidays (08:00 am To 08:00 pm)
The following ways to register your grievance:
- The first step to lodge your complaints through the helpline number 1800-11-4000 or 1915.
- You can also contact through helpline no.: 011-2370 8391 / 011-2370 8392 / 011-2370 8393/ 011-2370 8394/ 011-2370 8395 (Consumer Helpline No.'s)
- You can SMS on this Number 8800001915. They will get back to you as soon as possible.
- You can register your grievance through NCH App .
- You can also register your grievance through UMANG App .
- You can also Register Online by filling the Consumer Registration Form.
- You can also visit official website front page, all the options given in single window, fill the details and register your grievance.
After all these modes of communication, you can Track Your Complaint Online .
Address
Director (PG) Department Of Consumer Affairs
Krishi Bhawan. New Delhi - 110001
Email : dirpg-ca [at] nic [dot] in
Phone number: 011-23381120