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Navi General Insurance Customer Care No. 1800 123 0004
Organization:
Toll free Number(s):
1800 123 0004 (For Customer Support, 8am-8pm, All days)
All India Number(s):
81475 44555 (For Navi Health Insurance only for registered customers)
Website:
- insurance [dot] help [at] navi [dot] com (For Customer Support)
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Important Links
For Grievance Redressal
Level 1:
- If you have any query/complaint, then firstly you have to call 18001230004 or email at insurance [dot] help [at] navi [dot] com
- You can also email to the Customer Experience Team Manager at customerexperience [at] navi [dot] com
Level 2:
- If you are not satisfied, then you can contact to the Grievance Redressal Officer, Head Customer Executive.
Sr. No. Designation Contact Details 1 Grievance Redressal Officer 8147544555
gro [at] navi [dot] com2 Head Customer Executive head [dot] customerexperience [at] navi [dot] com - You can also write to in the below address:
Sr. No. Barnch Contact No. Emails Address 1 Mumbai 8879833409 ratish [dot] ghag [at] navi [dot] com 601-602, Inizio, Cardinal Gracious Roa
Chakala, Andheri (East), Mumbai - 4000592 New Delhi 8147544555
(only for registered customers)ravinder [dot] kumar [at] navi [dot] com ITL - Twins Tower - 701, B-9, Netaji
Subhash Place, New Delhi-110034
Level 3:
- If your query is still not resolved, then you can lodge your complaint through Council for Insurance Ombudsman (CIO) Centres
Third Party Administrator (TPA) Contacts
| Sr. No. | State | Name of TPA | Contact No | Emails | Address |
|---|---|---|---|---|---|
| 1 | Telangana | Family Health Plan Insurance TPA Limited | 18004254033 | info [at] fhpl [dot] net | No:8-2-269/A/2-1 To 6, 2nd Floor, Srinilaya Cyber Spazio, Road No.2, Banjara Hills |
| 2 | Karnataka | Medi Assist Insurance TPA Services | 18002089449 | info [at] mediassist [dot] in | Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road |
| 3 | Maharashtra | Paramount Health Services And Insurance Tpa Pvt. Ltd. | 022-66620808 | contact [dot] phs [at] paramounttpa [dot] com | Plot No. A-442, Road No. 28, Ram Nagar, M.I.D.C. Industrial Area, Wagle Estate, Thane West |
| 4 | Haryana | Raksha Health Insurance TPA Pvt.Ltd. | 18001801444 | crcm [at] rakshatpa [dot] com | 14/3, 1st Floor, Mathura Rd, Faridabad |
| 5 | Haryana | Vipul MedCorp Insurance TPA Pvt Ltd | 9311986304 | infor [at] vipulmedcorp [dot] com | 515, Udyog Vihar, Phase 5 |
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Registered Office
Navi General Insurance Limited,
Vaishnavi Tech Square, 7th Floor,
Iballur Village Taluk, Begur Hobli,
Bengaluru, Karnataka- 560102
Email: mycare [at] navi [dot] com,
seniorcare [at] navi [dot] com (Special cell for our senior citizens)