Menu
Ninety One Cycles Customer Care No.
Organization:
All India Number(s):
75067 53847 (For Customer Query, Mon-Fri, 10am-7pm)
Website:
IVRS Menu: 75067 53847
- Press 1 : If you are looking to buy a ninety one cycle.
- Press 2 : If you are an existing customer and own a ninety one cycle.
- Press 3 : If you are looking for information on your local stores.
- Press 4 : If you want to be our official dealer.
- Press 5 : If you are looking for the collaboration opportunity.
- Press 6 : To talk to angent.
- Press 7 : To repeat this message.
Emails
- bikes [at] outdoors91 [dot] com (For General Query)
- cares [at] outdoors91 [dot] com (For Services)
Important Links
Warranty Procedure
- For Battery pack there is 2 years warranty period.
- For E-Bike there is 5 years warranty period.
- For Ninety One cycles purchased, you can reach out to one of the Ninety One customer care representatives at here.
- For more information Please Read.
For Grievance Redressal
Level 1:
- If you have any query/complaint, then you can firstly call at this number 7506753847 or email at cares [at] outdoors91 [dot] com .
- You can also visit the Customer Service Branch
Address: Alphavector (India) Private Limited 101 – 108,
10th Floor, City Center, Swastik Cross Road, C.G. Road,
Navrangpura, Ahmedabad, Gujarat – 380009 - Your Query will be resolved within 15 working days.
Level 2:
- If you are not satisfied, then you can approach the Grievance / Nodal Officers below:
Sr. No. Designation Emails 1 Grievance Officer escalation [at] outdoors91 [dot] com 2 Nodal Officers nodal [at] outdoors91 [dot] com - Your query will be resolved within 3 working days.
Registered Office
101-108, 10th Floor, City Center,
Swastik Cross Road, C.G. Road,
Navrangpura, Ahmedabad, Gujarat-380009