North East Small Finance Bank Toll Free No. 1800 121 1905 

Organization: 

Toll free Number(s): 

1800 121 1905 (Customer Support)

All India Number(s): 

92222 00123 (SMS Services)

Website: 

Check Official Website

Email

Install App

Important Links

SMS Banking

Send SMS to 9222200123

Services Keyword Format
Registration REG<Space>< Account Number>
Deregistration DEREG<Space><Customer Number>
Balance Enquiry BAL<Space>< Account Number>
Mini Statement MINI<Space>< Account Number>
Debit Card Block BLKCRD<>< Last 4 Digits Account Number><><Last 4 Digit Card Number>
Mobile Banking Enable MBACT<><Customer Number>
Know Your Customer Number KYCN<><Account Number>
Contact Us CNTUS<><Account Number>
Cheque Book Request CHQBOOK<Space><Account Number>
Cheque Status Enquiry CHQSTATUS<Space><Account Number><Cheque Number>
To mark a stop payment on a cheque CHQSTOP<Space><Account Number> <Cheque Number>

Branch Locator

Grievance Redressal Mechanism

Level 1

Level 2

Level 3

If you are not satisfied with all these levels or if your grievance is not redressed by the Bank within
30 days of submitting your grievance, you may contact Banking Ombudsman.

Grievance Redressal Regarding NEFT/RTGS

Escalation Level Officials to be approached Contact E-mail ID
Generic Contact (NEFT/RTGS) Customer Care 1800-121-1905 customercare [at] nesfb [dot] com
Escalation Level 1 Abu Fazal Haque 0361-7180001 nesfb_neftrtgs [at] nesfb [dot] com
Escalation Level 2 Mukut Phukon 0361-7180001 nesfb_neftrtgs [at] nesfb [dot] com
Escalation Level 3 Devashish Bhattacharya 9954437858 devashish [dot] bhattacharya [at] nesfb [dot] com

Forms Center

Address

North East Small Finance Bank Ltd
1st & 3rd Floor, Fortune Central ,
Basisthapur, Bye lane 3, Beltola
Guwahati, Assam 781028.

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