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NTT Data Payment Service Customer Care No. 1860 266 4959

25 Oct, 2024 05:10 AM

All India Number(s):

1860 266 4959 (Helpdesk, Mon-Sat 9am-7pm)

022-3985 3410 (New Sales)

Website:

Check Official Website

IVRS Menu: 1860 266 4959

Press 1: For e-commerce related queries
Press 2: For POS related queries

Emails

helpdesk [at] atomtech [dot] in (Support)
poshelpdesk [at] atomtech [dot] in (General Query)
sales [at] atomtech [dot] in (Sales)
rcu [at] atomtech [dot] in (For Complaints)

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Important Links

Regional Office

Location	Address
Delhi/NCR	Northern Alliance Tours & Leisure Private Limited 403-A, 4th Floor, M-3, AVG Bhawan,M-Block, Middle Circle Connaught Place, New Delhi- 110001
Bengaluru	SKAV 909, AWFIS, 14th Floor, Lavelle Road, Richmond Circle, Bengaluru
Kolkata	Awfis Space Solutions Private Limited, Shri Manjari Building, Flat NO 1 TO 10, 4th Floor 8/1A, Sir William Jones Sarani, Kolkata, West Bengal 700071
Hyderabad	Awfis Space Solutions, E Floor, Taj Deccan Hotel, Road Number 1, Banjara Hills, Hyderabad, Telangana 500034
Chennai	itelligence India Software Solutions Private Ltd Hallmark Foundations Limited 8th Floor, TS no.13 Block no. 5, Alandur Village Mambalam,Guindy, Plot no. 35, Thiru Vi Ka Industrial Estate, Guindy, Chennai - Tamil Nadu 600 032.

Grievance Redressal

You can raise a Complaint / Grievance request through the following modes:

You may reach out on the chatbot service on the company's website and the Company's online Help desk.
Contact 18602664959 between 8 am to 8 pm every working day of the week.
You may lodge a Complaint / Grievance on the App “mGalla”.
Chatbot offers instant support in resolving the queries:

Team	Contact details	Time
Help Desk Team	E-mail ID: E-Commerce Related: NDPS [dot] helpdesk [at] atomtech [dot] in POS Related: NDPS [dot] poshelpdesk [at] atomtech [dot] in	3 to 7 business days
Customer Grievance Redressal Officer	Sandeep Goyal E-mail ID: NDPS [dot] grievanceredressal [at] atomtech [dot] in Address :- Plot No, 4th Floor, Suraksha Ace Building, CST No. 34/3 Village Chakala, 2-A, Andheri - Kurla Rd, Andheri East, Mumbai, Maharashtra 400059	12 business days from the date of escalation
Check for more Information

Team

Contact details

Time

Help Desk Team

E-mail ID:

E-Commerce Related: NDPS [dot] helpdesk [at] atomtech [dot] in
POS Related: NDPS [dot] poshelpdesk [at] atomtech [dot] in

3 to 7 business days

Customer Grievance Redressal Officer

Sandeep Goyal
E-mail ID: NDPS [dot] grievanceredressal [at] atomtech [dot] in

Address :- Plot No, 4th Floor, Suraksha Ace Building, CST No. 34/3 Village Chakala, 2-A, Andheri - Kurla Rd, Andheri East, Mumbai, Maharashtra 400059

12 business days from the date of escalation

Check for more Information

All the complaints received via the above-mentioned modes will be registered on the Complaint Resolution Management (CRM) system of the Company and will be addressed by the Customer Service team.

Address

4th Floor, Suraksha Ace Building,
CST No. 34/3,Village Chakala, Plot No. 2-A,
Andheri Kurla Road, Andheri (East),
Mumbai, Maharashtra 400059
Ph: info [at] atomtech [dot] in