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Paytm Customer Care No.
Organization:
Toll free Number(s):
1800 120 130 (For Paytm Payment Bank)
All India Number(s):
0120-4456 456 (For Bank/Wallet/Payments,10am - 8pm)
0120-4880 880 (For Paytm Travel Tickets/Forex)
Website:
Emails
- care [at] paytm [dot] com (For Customer Support)
- cybercell [at] paytm [dot] com (For Security Related Query)
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Important link
Helpline Numbers
Helpline Number: 0120-38883888
| Sr No. | Services | Contact No. |
|---|---|---|
| 1 | Bank, Wallet and Payments | 0120-4456456 |
| 2 | Movies, Events and Gold | 0120-4728728 |
| 4 | For Business Query | 0120-4440440 |
Paytm Procedure and KYC
Forgot Password
- First call on 0120-4888488 from the phone number you are registered with on Paytm.
- After language selection, press 1 to reset your password.
- Reset Password .
Offices Address
| Sr No. | Office | Contact No. |
|---|---|---|
| Regional | ||
| 1 | Mumbai | One 97 Communications Ltd, First Floor, Enterprise Centre, Domestic Airport, Vile Parle East, Mumbai - 400 099 |
| 2 | Bangalore | One 97 Communications Ltd, The HUB, 3rd Floor, Sy No 8 and 8/2, Ambalipura Village, Varthur Hobli, Sarjapur Main Road Bangalore - 560103, Karnataka |
| 3 | Chennai | One 97 Communications Ltd, II Floor, Balammal Building, No 33, Burkit Road, T Nagar, Chennai - 600 017 |
| Global | ||
| 4 | Bangladesh | One 97 Communications Bangladesh Private Limited, Apt-B/5, Level-5 (East -North Side), Bashati Dream, House # 3, Road # 20, Gulshan -1, Dhaka 1212 |
| 5 | Dubai | One 97 Communications FZ-LLC 106, Building No 6, Dubai Outsource City, Dubai, UAE |
| 6 | Nigeria | One 97 Communications Nigeria Ltd, Adol House 15, CIPM Avenue, Alausa Ikeja, PO Box 4929, Lagos Nigeria |
| 7 | kolkata | One 97 Communications Ltd, 6th Floor, Eco Station, BP 07, Salt Lake, Sec-5, Kolkata-700091 |
Grievance Redressal For Customer
Level 1:
- If you have any Query/Complaint, then you can contact 0120-5083345 or email at grievance-redressal_lending [at] paytm [dot] com .
- You can also lodge your complaint online through NPCI Portal .
Level 2:
- You can lodge your grievance for UPI Transaction, online through RBI Complaint Management System (CMS) Portal .
- For any Query related to Fund Transfer, you can contact via National Electronic Funds Transfer (NEFT)/Real Time Gross Settlement (RTGS) Portal .
Grievance Redressal For Insurance Policies
- If you have any Query/Complaint regarding insurance claim related information, you can contact at the details given below:
Sr No. Insurer Contact No. Email 1 Reliance General 18003009 rgicl [dot] services [at] relianceada [dot] com 2 ICICI Lombard 18002666 customersupport [at] icicilombard [dot] com 3 Tata AIG General 18002667780 customersupport [at] tataaig [dot] com 4 HDFC Life 18602679999 service [at] hdfclife [dot] com 5 Aditya Birla Health 18002707000 care [dot] healthinsurance [at] adityabirlacapital [dot] com 6 Aegon Life Insurance 18002099090 group [dot] care [at] aegonlife [dot] com 7 Star Health and Allied Insurance 18004252255,
18001024477support [at] starhealth [dot] in 8 Future Generali Health 1800220233 fgcare [at] futuregenerali [dot] in - In case your Query is not resolved within 15 working days, then you can contact at 01204-789520.
- If your Query is still not resolved, you can approach to the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI at the details given below:
Toll Free No.: 155255, 18004254732
Email: Complaints [at] irda [dot] gov [dot] in - You can also lodge your complaint online through Insurance Regulatory and Development Authority (IRDA)Portal .
Corporate Headquarter
One 97 Communications Ltd, One Skymark,
Floor No. 6th to 22nd, Tower-D, Plot No. H-10B,
Sector-98, Noida-201304
Contact No.: 0120-4770770
Fax: 0120- 4770771