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Prest Loans Customer Care No. 011-4524 1123
All India Number(s):
011-4524 1123 (For Customer Support)
011-4263 7212 (For Support)
97116 69090 (For Whatsapp)
Website:
Emails
- info [at] prestloans [dot] com (For General Query)
- techsupport [at] prestloans [dot] com (For Technical Support)
Important Links
Grievance Redressal Procedure
Level 1:
- If you have any query/ complaint , then you can contact to the Customer Service Helpline
Contact No.: 011-45241131
Email: Compliance [at] prestloans [dot] com
Address: M5-M6, Essel House,10 Asaf Ali Road, New Delhi -110002 - When the compaint is received to the branch offices of the company then the branch personnel will report the matter to the primary officer within 2 days
- You can also contact to Branch Manager or any other branch personnel.
SrNo. Location Address 1 Jaipur, Rajasthan 82/05, Near Aravali Marg, New Sanganer Road, Mansarovar, Jaipur, Rajasthan- 302020 2 Kota, Rajasthan 1st Floor, Show room No. 6, Plot No. 6, Near Gurudwara, below Chawani flyover, Jhalawar road, Kota-324007 3 Godhara, Gujarat F-5, First Floor, 200 sqft at Gayatri Complex, Dhuravav, Lunawada Road, Godhara, Panchmahal, Gujarat 4 Bodeli, Gujarat Office No 36, Ground Floor, Jindal Complex, Chhota Udaipur Road, Bodeli, Gujrat-391135 5 Indore, Madhya Pradesh Office No. 205, Vidhyapati, 17 RS Bhandari Marg, Janjeerwala Square,Indore-452001 6 Ujjain, Madhya Pradesh B -201, Deendayal Shopping Complex, Sanwer Road, Ujjain - 456010 7 Lucknow, Uttar Pradesh Ssco Tower, D-2/28, Vibhuti Khand, Gomti Nagar, Lucknow-226010
Level 2 :
- If your complaint is not solved within a period of 21 days, then you can contact to the Compliance Officer
Contact No.: 011-45241123
Email: compliance [at] prestloans [dot] com
Address : Lord Krishna Financial Services Ltd (Prest Loans)
M 5 - M 6, Essel House,10 Asaf Ali Road,
New Delhi - 110 002 (India) - If your complaint is still not solved from the Compliance Department within 21 days, then you can contact to the Nodal Officer
Email: nodalofficer [at] prestloans [dot] com
Phone: 011-45241123
- Your complaint will be heard within 7 business days.
Level 3
- If you are still not satisfied with the resolution provided in above levels, then you can escalate your matter to the Regulator.
Address: New Delhi, Regional Office Reserve Bank of India, 6,
Sansad Marg, New Delhi, Delhi 110001 - You can also lodge your complaint inline through Non-Banking Financial Companies (NBFC) Ombudsman.
For Feedback
- You can send your feedback between 10am-6:30pm (Mon-Fri) and 10am-7pm on Saturdays, except public holidays.
- You can also call Customer Service Helpline No. on 011-45241131 and Email at Compliance [at] prestloans [dot] com
Registered Office
Lord Krishna Financial Services Ltd
M5-M6 Essel House, 10 Asaf Ali Road, New Delhi - 110002, India