Menu
Protium Finance Customer Care No. 882 882 0004
All India Number(s):
882 882 0004 (Contact Support)
Website:
IVRS Menu:
- Press 1 : If you are an existing user.
- Press 1 : For loan against property.
- Press 2 : For business loan.
- Press 3 : For education & institutional loan.
- Press 4 : For machinery and equipment finance.
- Press 5 : For the consumer finance.
- Press 2 : If you are new to protium.
- Press 1 : For loan against property.
- Press 2 : For business loan.
- Press 3 : For education & institutional loan.
- Press 4 : For machinery and equipment finance.
- Press 5 : For the consumer finance.
- Press 6 : For any other loan requirement.
Emails
- customerservice [at] protium [dot] co [dot] in (For General Query)
- customersupport [at] protium [dot] co [dot] in (Customer Support)
Important Link
Grievance Redressal Procedure
Level 1
- If you have any complaints/grievances about any product or service of Protium, so you can call at 8828820004 or email at customerservice [at] protium [dot] co [dot] in .
Level 2
- If you have any complaints/grievances about protium money services, so you can call at at 18008432466 or email at wecare [at] protium [dot] co [dot] in .
Level 3
- If your query is still not solved so you can contact to the Nodal Officer:
Name: Mr. Yatin Paliwal Protium Finance Limited
Ph : 8591984415 (Mon-Fri, 9:30am-5:30pm)
Email : nodal [dot] officer [at] protium [dot] co [dot] in
Address: Nirlon Knowledge Park (NKP), B2, 7th Floor,
Pahadi Village, Off Western Express Highway, Cama Industrial
Estate, Goregaon (East), Mumbai 400 063, Maharashtra
Level 4
- If your complaint/dispute is not redressed within a period of one month, then you can appeal to the Officer-in-Charge of the Mumbai Office of CEPC:
Ph : 022-22603644
Email: cms [dot] cepcmumbai [at] rbi [dot] org [dot] in
Address : Consumer Education and Protection Cell Reserve Bank of
India Main Building Mumbai Regional Office, Fort Mumbai - 400 001. - You can also contact to the
Reserve Bank of India:
Ph : 022-23028140
Email: cms [dot] nbfcomumbai [at] rbi [dot] org [dot] in
Fax No: 022-23022024
Address : C/o Reserve Bank of India RBI Byculla Office Building Opp.
Mumbai Central Railway Station Byculla, Mumbai-400 008 - You can also lodge your complaint through CMS Portal.
Offices Address
| Sr.No. | Name | Address |
|---|---|---|
| 1 | Mumbai | 7th Floor, Block B2, Phase - I, Nirlon Knowledge Park, Pahadi Village, Off. Western Express Highway, Cama Industrial Estate, Goregaon(E), Mumbai, Maharashtra 400063 Email: marketing [at] protium [dot] co [dot] in |
| 2 | Bangalore | 244, 2nd Floor, Fortune Summit IT Park, Hosur Rd, Muneswara Nagar, Roopena Agrahara, Sector 6, HSR Layout, Bengaluru, Karnataka 560068 |