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RapiPay Customer Care No. 0120-636 6034
All India Number(s):
0120-636 6034 (For Contact Support)
0120-636 6000 (For Complaint)
Website:
Emails
- contact [at] rapipay [dot] com (For General Query)
- support [at] rapipay [dot] com (For Alternate Support)
- grievanceofficer [at] rapipay [dot] com (For Complaint)
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Grievance Redressal Procedure
Level 1
- If you have any query/complaint, then you can contact to the Grievance Officer
Contact No.: 0120-6366034, 7304199000 (Mon-Sat, 10am-6pm)
Email: customercare [at] nye [dot] money
Address: 701, 7th Floor, Aggarwal Corporate Tower,
Plot No. 23, District Centre, Rajendra Place, New Delhi - 110008
Level 2
- If you are not satisfy with the resolution, then you can to the Loan Grievance Nodal Officer.
Contact : 7304199000
Email : lendingofficer [at] rapipay [dot] com
Address : RapiPay Fintech Pvt. Ltd, A-8, 7 and
8th Floor (Q-Tower), Sector-68, Noida - 201309 - It will take 30 working days to resolve your query.
Level 3
- If you query is still not resolved within a period of 30 days, then you can contact at :
- The Reserve Bank of India,
Department of Non-Banking Supervision (NBFC)
Mumbai Regional Office, 3rd Floor,
Opp. Mumbai Central Railway Station, Byculla,
Mumbai - 400008
Phone: 022-23084121
Fax: 022-23099122
Email id: dnbsmro [at] rbi [dot] org [dot] in
- The Reserve Bank of India,
Grievance Officers Contacts
| Sr.No. | Organization | Contact No. | Address | |
|---|---|---|---|---|
| 1 | RapiPay | 7304199000 | lendingofficer [at] rapipay [dot] com | RapiPay Fintech Pvt. Ltd, A-8, 7and8th Floor (Q-Tower), Sector-68, Noida - 201309 |
| 2 | Capital India | 011-49546000 | grievance [at] capitalindia [dot] com | 2nd Floor, DLF Centre, Sansad Marg, New Delhi -110001 |
| 3 | Ajivika Finance | 0120-4317430 | grievanceredressal [at] ajivikafinance [dot] in | A-96, Sector-65, Noida, Uttar Pradesh 201301 |
| 4 | Transactree Technologies Pvt. Ltd. |
8860628026 | grievances [at] lendbox [dot] in | L-92, second floor, above Punjab Woolen Co., Khasra No 800, New Delhi - 110 067 |
| 5 | UGRO Capital Limited | 022-68269135 | grievance [at] ugrocapital [dot] com | Equinox Business Park, Tower 3, Fourth Floor, Off BKC, LBS Road, Kurla, Mumbai, Maharashtra - 400070 |
| 6 | Choice Finserv Private Limited |
18002035193 | grievances [at] choiceindia [dot] com | 1st Floor, Plot No. 25, Sunder Nagar, Girdhar Marg, Malviya Nagar, Jaipur - 302017 |
| 7 | ECL Finance Ltd. | 022-43428289 | grievances [at] eclf [dot] com | Tower 3, Wing ‘B’, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (West), Mumbai - 400070 |
Regional Offices
| Sr.No. | Location | Address |
|---|---|---|
| 1 | Mumbai | Unit No-231, 3rd Floor,Building No.2, Solitaire Corporate Park, Chakala, Andheri East, Mumbai - 400093 |
| 2 | Bangalore | Vasundhara Complex, 7M-209, 3rd floor, 80 ft Road, HRBR Layout, Kalyan
Nagar, Bangalore, Karnataka - 560043 |
| 3 | Hyderabad | Shangrila Plaza, No 104, 1st Floor, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500034 |
| 4 | Kolkata | Srishti Building, No. 12, Ho Chi Minh Sarani, Kolkata - 700071 |
| 5 | Patna | 307, 3rd Floor, Pandey Plaza, Exhibition Road, Patna, Bihar - 800001 |
| 6 | Raipur | Office no SO-07 Third floor, Magneto Offizo, Avinash Magneto the Mall, labhandih Raipur, Chhattisgarh - 492001. |
Offices Addresses
| Sr.No. | Office | Address |
|---|---|---|
| 1 | Registered | 701, 7th Floor, Aggarwal Corporate Tower, Plot No. 23, District Centre, Rajendra Place, New Delhi - 110008 |
| 2 | Corporate | RapiPay Fintech Pvt. Ltd, A-8, 8th Floor (Q-Tower), Sector-68, Noida-201309 |