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RBL Bank Credit Card Contact No. 022-6232 7777

RBL Bank Credit Card Contact No. 022-6232 7777

  • 24 Oct, 2024 01:10 PM

Organization: 

RBL Bank

All India Number(s): 

022-6232 7777 (Customer Support For Credit Card Queries)

022-7119 0900 (Customer Support For SuperCard Queries)

84335 98888 (WhatsApp Support)

Website: 

Check Official Website

IVRS Menu: 022-6232 7777

First Select Language,

  • Press 1- If you have applied for new credit card and want to know the application status
  • Press 2- If you are existing credit card holder

Email

MyCard App

Important Links

SMS Service To Block Card

Services Keywards
Temporary Block TBLOCK And Space And Last four digit card number And Space And Customer Id
Permanently Block BLOCK And Space And Last four digit card number And Space And Customer Id

Grievance Redressal

Level 1

If you have any query/feedback or suggestion regarding credit card services, you have to follow following channels to lodge your compalints:

Channel For RBL Card For BFL Super Cards
24-Hrs Helpline 022-62327777 022-71190900
Email Address cardservices [at] rblbank [dot] com Supercardservice [at] rblbank [dot] com
Write To Manager - Credit Cards Service,
RBL Bank Limited
Cards Operating Centre - COC, JMD Megapolis,
Unit No 306-311 - 3rd Floor, Sohna Road, Sector 48,
Gurgaon, Haryana 122018

You will receive a response from within 10 days.

Level 2

If you are not satisfied with the response provided to you OR if you have not received any response in 10 days, please escalate your grievance reference number to Head Credit Card Services

Email address headcardservice [at] rblbank [dot] com
Write To Head – Cards Services,
RBL Bank Limited,
Cards Operating Centre - COC, JMD Megapolis,
Unit No 306-311 - 3rd Floor, Sohna Road, Sector 48,
Gurgaon, Haryana 122018

Response will be provided within 10 days.

Level 3

If the reply provided by the Second Level does not meet your expectation OR if you have not received any response within 10 days, you may call/ write to
Principal Nodal Officer

  • Principal Nodal Officer
    Ph: 022-71432700
    Email: principalnodalofficer [at] rblbank [dot] com
    RBL Bank Ltd, Unit No. 306-311,
    3rd Floor, JMD Megapolis, Sector – 48,
    Sohna Road, Gurugram – 122018, Haryana
Principal Nodal Officer will endeavour to resolve the issue to your satisfaction within 10 days. In case, the complaint needs more time to be examined, the complaint shall be acknowledged by explaining the need for more time to respond.

If the reply from Principal Nodal Officer fails to address your grievance OR if you have not received any response from the Principal Nodal Officer in 10 days, you may write to the Reserve Bank - Address And Area of Operation of RBI Ombudsmen

Fraud And Vigilance

Report a Fraudulent Activity
Call: 022-61156300
Email: vigilance [at] rblbank [dot] com

Offices Contacts

Sr No. Office Name Contact Details Fax  Address
1 Administrative Office 0231-2650981, 0231-2650982, 0231-2650983, 0231-2650984
 0231-2657386

RBL Bank Ltd.
Mahavir,
Shri Shahu Market Yard,
Kolhapur - 416005. Maharashtra State, India.
2 Registered Office  0231-6650214

RBL Bank Ltd.
1st Lane,
Shahupuri,
Kolhapur - 416001. Maharashtra State, India.
3 Corporate Office  022-43020600
 022-43020520

RBL Bank Ltd.
One World Center, Tower 2B, 6th Floor,
841, Senapati Bapat Marg,
Lower Parel (W),
Mumbai 400013. India.