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Ritu Kumar Customer Care No. 1800 123 9562

1800 123 9562 (Customer support, Mon-Fri, 9am-6pm)

99531 22211 (WhatsApp Support)

Email

In few cases, dispatch timelines may take up to 2 weeks.
After the order is dispatched, it is delivered in 1-4 days within India and 3-10 days outside India.
Customer can contact on email customercare [at] ritukumar [dot] com for any order & dispatch related queries.
For more information, please read.

Customer can return/exchange within 7 days of delivery by sending an email on customercare [at] ritukumar [dot] com with order number
and item for exchange/return.
To cancel a order contact within 24 hours of placing the order at 18001239562.
Request will be processed within 2 days after the product is reviewed.
Credits will be given in online account for returns on discounted merchandise.
Refund will be issued to original mode of payment in case of a return on non-discounted merchandise.
For return, Address to be mentioned on the package is :
Ritika Pvt. Ltd, Plot # 280, Udyog Vihar,
Phase II, Gurgaon - 122016, Haryana ,
India.
Refund will be issued only for return of Non-discounted merchandise in India, within 7-10 days
from the pickup date & mode of refund will be the original method of payment (except COD).
For more information, please read.

Ritika Pvt. Ltd.
280, Udyog Vihar Ph-2
Gurgaon, Haryana
India.