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Royal Sundaram General Insurance Customer Care No. 1860 258 0000
Organization:
Toll free Number(s):
1800 568 9999 (Crop Insurance/ Claim Intimation)
All India Number(s):
1860 258 0000 (Customer Care)
1860 425 0000 (Alternate Customer Care)
022-3802 0973 (New Policy)
044-7117 7117 (Query)
Website:
- customer [dot] services [at] royalsundaram [dot] in (Customer Care)
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Important Links
Grievance Redressal
Level 1
- For any complaint or grievance you can contact customer service helpline - 18602580000, 18604250000 or write to grievances [dot] redressal [at] royalsundaram [dot] in, customer [dot] services [at] royalsundaram [dot] in.
- For senior citizen grievance or complaint contact at seniorcitizengrievances [at] royalsundaram [dot] in and 044-24960577.
- You can send your grievance by filling the grievance form and send to the:
Grievance Redressal Officer,
Mr. T M Shyamsunder
044-61452220
- If you know service parameters & turnaround times Read.
Level 2
- If you are not satisfied with resolution provided you may contact at 1860 258 0000, 1860 425 0000 (Select options - 3 and 1) or write to agency [dot] helpdesk [at] royalsundaram [dot] in.
Level 3
- In case you are not satisfied with the decision/resolution of the above levels you may approach the Insurance Regulatory & Development Authority IRDA.
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Corporate Office
Royal Sundaram General Insurance Co. Limited
Vishranthi Melaram Towers
No.2/319 , Rajiv Gandhi Salai (OMR)
Karapakkam , Chennai - 600097
Tel: 044-71177117
Fax: 044-71137114
Registered Office
Royal Sundaram General Insurance Co. Limited
No.21 , Patullos Road ,
Chennai - 600 002