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SBFC Finance Customer Care No. 022-6831 3333
All India Number(s):
022-6831 3333 (For Contact Support, 9:30am-6pm, Mon-Fri, 9:30am-3pm, Sat)
022-6787 5300 (For Support)
Website:
IVRS Menu : 022-6831 3333
- Press 1: For any services related to SBFC Account
- Press 2: For any services related to DHFL Account
- Press 3: For any services related to Relaince Account
- Press 4: Any Other Query
- Press 5: Repeat the Menu
- Press 6: For Exit
Customer Service
| Sr. No. | Name | Emails |
|---|---|---|
| 1 | SBFC Customers | customercare [at] sbfc [dot] com |
| 2 | DHFL Customers | customercare_dhfl [at] sbfc [dot] com |
| 3 | Reliance Customers | customercare_rel [at] sbfc [dot] com |
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Grievance Redressal Procedure
Level 1:
- If you have any query and complaint firstly, you have to call 022-68313333 between 10am to 6pm, Mon-Fri, or email at customercare [at] sbfc [dot] com.
- You can also visit your nearest branch and can approach Branch Manager.
- You can also write to:
- Customer Service,
103, 1st Floor, CAnd B Square,Sangam Complex,
Andheri Kurla Road,Village Chakala, Andheri (East),
Mumbai - 400059
- Customer Service,
Level 2:
- If you are not satisfied by the response, then you can contact to the Grievance Redressal Officer (GRO)/Principal Nodal Officer
- Grievance Redressal Officer (GRO)
Telephone No.: 022-67875313
Email: : management [dot] sbfc [at] sbfc [dot] com
Address: SBFC Finance Limited., (Erstwhile SBFC Finance Limited),
First Floor, C And B Square, Andheri Kurla Road,
Chakala, Andheri east, Mumbai – 400059 - Nodal Officer
Telephone No.: 022-68313333
Email: customercare [at] sbfc [dot] com
Address: Ground Floor, Plot No. F3 And F3-1,
Road No. 22, Wagle Industrial Estate,Kishan Nagar,
Thane West, Maharashtra – 400604
- Grievance Redressal Officer (GRO)
- Your complaints are resolved within 30 days of receipt of complaint.
Level 3:
- In case a grievance / complaint is not resolved within a period of 30 Days, you can approach
- Department of Non-Banking Supervision
Email: crpc [at] rbi [dot] org [dot] in
Address: Reserve Bank of India,
4th Floor, Sector 17, Chandigarh – 160017
- Department of Non-Banking Supervision
- You can also lodge your complaint through Complaint Management System (CMS)
Address
103, 1st Floor, CAnd B Square,Sangam Complex,
Andheri Kurla Road,Village Chakala, Andheri (East),
Mumbai - 400059
Fax:
022-67875334