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SBI FASTag Contact No. 1800 11 0018
Organization:
Toll free Number(s):
1800 11 0018 (For Fastag Helpline, 24*7)
1800 1234 (For Contact Support)
1800 2100 (For Query)
1033 (NHAI Toll Free For FASTag Complaints)
All India Number(s):
72088 20024 (For Missed Call Service)
72088 20019 (For SMS Service)
Website:
- helpdesk [dot] fastag [at] sbi [dot] co [dot] in (Customer Support)
Important Links
Missed Call/SMS Service
- FASTag balance enquiry through missed call - Dial 7208820024 from your registered mobile number.
- FASTag balance enquiry through SMS - Dial 7208820019 from your registered mobile number.
Grievance/Complaints
FASTag Complaints
- Lodge your SBI FASTag Complaints at CRM Portal
- SBI FASTag Helpdesk Team will resolve your complaint lodged to CRM Portal and they will contact you separately for
any document if require for resolution of complaint.
- SBI FASTag Helpdesk Team will resolve your complaint lodged to CRM Portal and they will contact you separately for
Toll Plaza Complaints
- NHAI/IHMCL/MORTH has launched 1033 helpline number for addressing NETC FASTag complaints related to Toll Plaza. You can simply dial 1033 from Mobile/Landline for the following issues:
- Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
- Plaza not accepting FASTag
- Plaza is not able to read the Tag
- Plaza is not supporting for monthly pass issuance.
Please lodge your toll transaction related complaint within 30 days from the date of transactions.