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Share Microfin Customer Care No. 1800 1236 585
Toll free Number(s):
1800 1236 585 (For Contact Support)
Website:
- sml [at] sharemicrofin [dot] com (For General Query)
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Grievance Redressal Procedure
Level 1 :
- You can use our complaint/suggestion box, walk-in, phone call, or directly write us an email/letter at our branch office within 48 hours.
Level 2 :
- If your complaint is not resolved within 48 hours or if you are not satisfied by the solution provided in level 1, then you can contact to the Grievance Redressal Officer :
Toll Free No. : 18001236585 ( 09.30am-5.30pm on all working days)
Contact No. : 040-27158387 , 040-27158380,
Email : grievancecell [at] sharemicrofin [dot] in
Address : Post: 1-224/58,Rajeev Nagar,
Nacharam Hyderabad–500076, Telangana, India
Level 3 :
- If you are still not satisfied by the solution provided by the level 2 or if your complaint is not solved within a period 2 Weeks , then you can contact to the SRO of the Company through their toll-free number 18001021080.
Level 4 :
- If your complaint is still not solved within a period of 1 month, then you can contact to the RBI :
Contact No. : 040-23241270
Email : dnbshyderabad [at] rbi [dot] org [dot] in
Address : The General Manager
Department of Non Banking Supervision(DNBS),
Secretariat Road, Saifabad, Hyderabad–500004 - You can also lodge your complaint online through Complaint Management System (CMS).
Office Addresses
| Sr.No. | Office | Contact No. | Address |
|---|---|---|---|
| 1 | Corporate Office | 040-27808380 , 040-27808387 | #9-1-87 And 9-1-119/1, 4th Floor, Vasavi Eden Square, St. John's Road, Secunderabad 500003, Telangana, India |
| 2 | Registered Office | 040-27158387 , 040-27158380 , Fax No. : 040-27158225 | #1-224/58 Rajeev Nagar, Nacharam, Hyderabad–500076, Telangana, India |