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Shivalik Small Finance Bank Contact No. 1800 202 5333

Shivalik Small Finance Bank Contact No. 1800 202 5333

  • 24 Oct, 2024 04:10 PM

Toll free Number(s): 

1800 202 5333 (Customer Care No.)

Website: 

Check Official Website

Emails

Important Links

Install App

SMS Services

Service Name Keywards
For Daily Bank Activity Transactions - Send SMS "Keywords" to 9211401010.
HOT– To block your ATM card SMS HOT <space> 12-Digit Account Number <space> Last 4 digits of Shivalik Bank ATM card number
REG – Register your account/ For one-time mobile registrations REG <space> 12-Digit Account Number
BAL– Check your bank balance BAL <space> 12-Digit Account Number
MINI– Check mini statement MINI <space> 12-Digit Account Number
DEREG – To deregister your account DEREG <space> 12-Digit Account Number
CHQBOOK– For checkbook request CHQBOOK <space> 12-Digit Account Number
CHQSTATUS– Know your check status SMS CHQSTATUS <space> 12-Digit Account Number <space> Cheque Number
CHQSTOP– to stop a cheque SMS CHQSTOP <space> 12-Digit Account Number <space> Cheque Number
DIGIACT Y – To activate your Internet & Mobile Banking  SMS DIGIACT Y
EPIN–To generate EPIN SMS EPIN <space> 12-Digit Account Number <space> Last 4 digits of Shivalik Bank ATM card number. 

You will receive a Reference Number, this number should be shown in branch then you will receive a OTP on your registered mobile number, by using this OTP you can generate EPIN through Shivalik bank ATM machine.
MMID– To generate your MMID pin SMS MMID <space> 12-Digit Account Number
SEED– To link Aadhar card with your account SMS SEED <space> 12-Digit Account Number <space> 12-digit aadhaar number
CHKSEED– To check your Aadhar status SMS CHKSEED <space> 12-Digit Account Number
BOOKFD– To book FD SMS BOOKFD <space> 12-Digit Saving Account Number <space> Amount of the FD <space> Tenure of the FD in months <space> Payment options(P/I)

Grievance Redressal Mechanism

If you have any grievance or complaint, you can contact Customer Care Representative, or visit your nearest Branch. You may also use Complaint Box or Complaint form available at Branch for submitting your complaints.

Level 1

  • Contact the Branch Manager at your nearest Branch or contact Phone Banking Officer on 1800- 202-5333 or send an Email to complaints [at] shivalikbank [dot] com or info [at] shivalikbank [dot] com

Branches

Location Contact No. Email Address
Noida Sector
18 Branch		 0120-2555333/
0120-2555334,
9540407222		 bh [dot] noida [dot] 27 [at] shivalikbank [dot] com B- 9 ground floor
Sec 18 Noida 201301
IFSC: SMCB0001007
Branch Code: 1007
Ghaziabad Branch 9560606533 bh [dot] ghaziabad [dot] gt [at] shivalikbank [dot] com 204/370, Ground floor ,
Opp Nehru Yuva Kendra ,
ICICI Bank , Ambedkar Road,
Ghaziabad ,Uttar Pradesh - 201001
(U.P.) IFSC: SMCB0001015
Branch Code: 1015
Muzaffarnagar Branch 9837400037 bh [dot] muzaffarnagar [dot] nm [at] shivalikbank [dot] com Ground Floor 311,
South Bhopa Road,
Opposite LIC Office,
Nai Mandi, Muzaffarnagar-251001
(U.P.) IFSC: SMCB0001018
Branch Code: 1018
Khatauli Branch 9568925000 bh [dot] khatauli [at] shivalikbank [dot] com

Ward No. 8, Ganeshpuri,
G.T. Road, Khatauli-251201,
Distt. Muzaffarnagar
IFSC: SMCB0001020
Branch Code: 1020
Meerut Branch 0121-2604364,
9690563000 		bh [dot] meerut [dot] sn [at] shivalikbank [dot] com C-2/6, NaiSadak, Shastri Nagar,
Garh Road, Meerut-250001 (U.P)
IFSC: SMCB0001008
Branch Code: 1008
Noida Sector
135 Branch		 9990106135 bh [dot] noida [dot] 135 [at] shivalikbank [dot] com WA 68 Upper GF,
Near Shriram Millenium School,
Sector 135, Noida-201301 (U.P.)
IFSC: SMCB0001016
Branch Code: 1016
Indirapuram Branch 0120-2651717,
9717490952		 bh [dot] indrapuram [at] shivalikbank [dot] com Raison Shopping Complex,
AhinsaKhand-II, Near Ashiana Green,
Indirapuram, Ghaziabad-201014 (U.P.)
IFSC: SMCB0001019 Branch Code: 1019
Ansari Road Branch 0132-2612381,
0132-2612382,
9927145550		 bh [dot] saharanpur [dot] ar [at] shivalikbank [dot] com 13/1207, Ansari Road,
Saharanpur-247001
IFSC: SMCB0001001
Branch Code: 1001
Hakikat Nagar Branch 0132-2726125,
0132-2726147,
9927175550		 bh [dot] saharanpur [dot] hn [at] shivalikbank [dot] com Hakikat Nagar, Nr. Old Sales
Tax Office, Saharanpur-247001
IFSC: SMCB0001003
Branch Code:1003
Ambehta Branch 01331-225311,
9927165550 		bh [dot] ambehta [at] shivalikbank [dot] com Khera Bus Stand Main Road,
Ambehta- 247340 Dist. Saharanpur
(U.P.) IFSC: SMCB0001005
Branch Code: 1005
Nagal Branch 01336-231112,
9690004794 		bh [dot] nagal [at] shivalikbank [dot] com G.T. Road, Nagal
Dist. Saharanpur-247551 (U.P.)
IFSC: SMCB0001011 Branch Code: 1011
Nanauta Branch 01336-253125,
9927986125 		bh [dot] nanauta [at] shivalikbank [dot] com Gangoh - Deoband Road,
Opposite nagar panchayat,
Nanauta-247452 Dist. Saharanpur (U.P.)
IFSC: SMCB0001013 Branch Code: 1013
Sharda Nagar Branch 8477006125 bh [dot] saharanpur [dot] sn [at] shivalikbank [dot] com 1/1245 Wake Mohalla,
Khalasi Line, Sharda Nagar,
Saharanpur-247001
IFSC: SMCB0001017
Branch Code: 1017
Gangoh Branch 01331-234437,
01331-234438,
9927116660		 bh [dot] gangoh [at] shivalikbank [dot] com Rambagh Road,
Gangoh-247341 Dist. Saharanpur (U.P.)
IFSC: SMCB0001002 Branch Code: 1002
Deoband Branch 01336-222808,
9568880001 		bh [dot] deoband [at] shivalikbank [dot] com Plot No-780, Subhash Chowk,
Railway Road, Deoband-247554
Dist. Saharanpur (U.P.)
IFSC: SMCB0001004 Branch Code: 1004
Chilkana Road Branch 9690990033 bh [dot] saharanpur [dot] cr [at] shivalikbank [dot] com Near Gyan Garden Colony,
Chilkana Road, Saharanpur-247001
(U.P.) IFSC: SMCB0001009
Branch Code: 1009
Sarsawa Branch 01331-246125,
9690004994 		bh [dot] sarsawa [at] shivalikbank [dot] com

51 & 53, Gayatri Market,
Ambala Road, Main Market,
Opposite Punjab Sindh Bank,
Sarsawa-247232 Dist. Saharanpur
(U.P.) IFSC: SMCB0001012
Branch Code: 1012

Rampur Branch 01336-252125,
9927007125 		bh [dot] rampur [at] shivalikbank [dot] com Near OLD PNB Building
Moh. Mahajanan, Rampur
Maniharan-247451,
Dist. Saharanpur (U.P.)
IFSC: SMCB0001014
Branch Code: 1014
Dhar Branch 07292-222413,
9644165550		 bh [dot] dhar [at] shivalikbank [dot] com Plot No-112, MG Road,
Chota Rajwada, Dhar - 454001
(M.P.) IFSC: SMCB0001006
Branch Code: 1006
Indore Branch 0731-2704268,
7354115550 		bh [dot] indore [dot] jc [at] shivalikbank [dot] com 6,Jagjivan Ram Nagar,
Main Road, Patnipura Chauraha,
Indore-452011 (M.P)
IFSC: SMCB0001010
Branch Code: 1010
Madho Nagar Branch 9837060380 bh [dot] saharanpur [dot] mn [at] shivalikbank [dot] com 73 Jawahar Nagar, Khargone,
451001 (M.P)
IFSC: SMCB0001022
Branch Code: 1022
Khargone Branch 07282-232425 bh [dot] khargone [at] shivalikbank [dot] com Ground Floor, 1546 A/6,
NEW MADHO NAGAR,
SAHARANPUR - 247001 (UP)
IFSC: SMCB0001021 Branch Code: 1021
Alambagh Branch 0522-4241777 bh [dot] lucknow [dot] ab [at] shivalikbank [dot] com 565-KA/68, Amrudhi Bagh,
Sringar Nagar, Alambagh,
Lucknow 226005 (U.P)
IFSC: SMCB0001023 Branch Code: 1023
Vikas Nagar Branch 0522-4241888 bh [dot] lucknow [dot] vn [at] shivalikbank [dot] com 1/175 Sector-1 Vikas Nagar
near Shiv Murti Lucknow 226022
(U.P) IFSC: SMCB0001024
Branch Code: 1024
Hapur Branch 7302710636 bh [dot] mawana [at] shivalikbank [dot] com W - 29/73(1), Opposite Collector Ganj,
Railway Road, Hapur 245101
(U.P) IFSC: SMCB0001025
Branch Code: 1025
Mawana Branch 7055395000 bh [dot] hapur [at] shivalikbank [dot] com 2422-2423, Hastinapur, Mawana,
Near Subhash Chowk,
Dist. Meerut 250401, (U.P.)
IFSC: SMCB0001028 Branch Code: 1028
Dewas Branch 7272490450 bh [dot] dewas [at] shivalikbank [dot] com 8, Tarani colony, A.B. Road,
Dewas 455001 (M.P)
IFSC: SMCB0001029 Branch Code: 1029
Noida Sector
45 Branch		 9818445983 bh [dot] noida [dot] 45 [at] shivalikbank [dot] com SDA-8, Sector-45,
Noida-201303 IFSC: SMCB0001027
Branch Code: 1027
Sardhana Branch 01237-237015 bh [dot] sardhana [at] shivalikbank [dot] com 567-569,Chaudhary Market,
Near Union Bank, Binoli Road,
Sardhana, Meerut-250342 (U.P)
IFSC: SMCB0001031
Branch Code: 1031
Ujjain Branch 9630011030 bh [dot] ujjain [at] shivalikbank [dot] com 37, Ujjain Trade Centre,
Ghatkarpar Marg, Near BJP Office,
Freeganj, Ujjain - 456001 (M.P)
IFSC: SMCB0001030
Branch Code: 1030
Shamli Branch 0139-8251826 shamli [dot] branch [at] shivalikbank [dot] com 99/2, V.V.Internal College Road,
Shamli-247776 IFSC: SMCB0001026
Branch Code: 1026
Agra (BC Centre)   bm [dot] agra [at] nocpl [dot] in C-2/236, Shashtri Puram
(100 Futa Road) Near It Park,
Sikandra Agra - 282007
Beohari(BC Centre)   bm [dot] beohari [at] nocpl [dot] in Sidharth Tiwari Complex,
Ward No. 02 Main Road,
Near Indian Oil Petrol Pump,
Beohari District Shehdol - 484774
Dewas(BC Centre)   bm [dot] dewas [at] nocpl [dot] in 153 Balghar Road,
Ganesh Puri Near By
Bandhan Bank Dewas - 454001
Dhar(BC Centre)   bm [dot] dhar [at] nocpl [dot] in Sundarvan Colony,
Jaat Dharmasala Ke
Samne Dhar - 455001
Firozabad(BC Centre)   bm [dot] firozabad [at] nocpl [dot] in NH 2, Raja Ka Tal,
Nagla Gola Chouaraha By
Pass Road, Near Hotal Perador
Firozabad - 283203
Hapur(BC Centre)   bm [dot] hapur [at] nocpl [dot] in B 527, Sanjay Vihar
Meerut Road, Hapur -245101
Hathras(BC Centre)   bm [dot] hathras [at] nocpl [dot] in Tehara Mahamaya
Nagar Kalavari,
Hathras - 204101
Indore(BC Centre)   bm [dot] indore [at] nocpl [dot] in RD Market 39, Kumhar Khadi Kila,
Maidan Road Indore - 452006
Katni(BC Centre)   bm [dot] katni [at] nocpl [dot] in Above City Dental Hospital,
Durga Chowk Dubey Colony,
Khirhani, Katni - 483501

Level 2

  • If you are not satisfied with the response received from the Above Level or if you don't receive a response within 7 working days, you may contact the regional Nodal Officer at the address and contact details below:

List of Regional Nodal Officers

Sr.
No.		 Region Nodal
officer's
Name		 Nodal officer contact details
1 Lucknow Abhishek
Tiwari		 Shivalik Small Finance Bank Ltd.,
Vikas Nagar, Lucknow - 226022 (U.P.)
Contact no.: 7753059740
Email - atiwari [at] shivalikbank [dot] com
2 Saharanpur Himanshu
Garg		 Shivalik Small Finance Bank Ltd.
Hakikat Nagar, Saharanpur - 247001
(U.P.)
Contact no.: 8223895050
Email - hgarg [at] shivalikbank [dot] com
3 Meerut Gaurav
Maheshwari		 Shivalik Small Finance Bank Ltd.,
Nai Sadak, Shastri Nagar,
Meerut - 250002 (U.P.)
Contact no.: 9690019643
Email- gmaheshwari [at] shivalikbank [dot] com
4 NCR Deepak Rai Shivalik Small Finance Bank Ltd.,
Noida Sector - 45, Noida - 452001 (U.P.)
Contact no.: 9871763006
Email -drai1 [at] shivalikbank [dot] com
5 MP Deepender
Verma		 Shivalik Small Finance Bank Ltd.,
Jagjivan Ram Nagar, Indore - 452001 (M.P.)
Contact no.: 0731-4006044
Email - dverma [at] shivalikbank [dot] com

Level 3

  • If you are not satisfied with the response received from the Nodal Officer or if you don't receive a response within 7 working days, contact to the Principal Nodal Officer at the address and contact details below:
  • Principal Nodal Officer
    Contact Detail: 0120-4060000 Ext-197
    Email Id: pno [at] shivalikbank [dot] com
    Address: Shivalik Small Finance Bank Ltd
    Plot No - 2B, 6th Floor, Tower 3,
    India Glycols Building, Sector 126,
    Noida-201304
  • Your Issues resolved within 7 Working days.

If you are not satisfied with the resolution provided by the bank or if your grievance is not redressed within 30 days, you may approach Integrated Ombudsman by filing an online complaint form.

Complaints may also be submitted through electronic or physical mode to the CRPC :
Centralized Receipt and Processing Centre (CRPC),
Reserve Bank of India, Central Vista,
Sector 17, Chandigarh - 160017
Email - crpc [at] rbi [dot] org [dot] in
toll free no. - 14448 (Timing - 9:30 am to 5:15 pm)

Download Forms

Head Office

Plot No 2B, 6th Floor,
Tower 3 India Glycols Building,
Sector 126, Noida,
Uttar Pradesh 201304
Telefax : 0120-4060000

Registered Office

Shivalik Small Finance Bank Ltd.
501, Salcon Aurum,
Jasola District Centre,
New Delhi, South Delhi,
Delhi - 110025

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