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Shoppers Stop Customer Care No. 1800 419 6648
Organization:
Toll free Number(s):
1800 419 6648 (8am-10pm,all days )
All India Number(s):
022-61290 400
Website:
Emails
- customercare [at] shoppersstop [dot] com (For Customer Support/Queries)
- Grievance [dot] redressal [at] shoppersstop [dot] com (For Grievance)
Install App
Important Links
SMS Service
SMS GCBAL16 digit card number to 56161.
(For balance enquiry & expiry, contact a cashier)
Shipping
- Shipping items is dispatch to given expected time taken and multiple
items order are ship from different locations in separate shipments. - For more information please read.
Return & Exchange
- Return & Exchange of the items purchased from Shoppers
Stop within the specified days from the date of delivery.The
return/exchange product within 2 working days from the date
of return/exchange raised. - For more information please read.
For Grievance Related Queries
Level 1
Grievance desk must be approached post contacting the
Customer Care of Shoppers Stop with a complaint number
where desired resolution was not received.
Level 2
Any First time query would be redirected to Customer Care.
Grievance Officer: Vikki Choudhury
Email ID: Grievance [dot] redressal [at] shoppersstop [dot] com
(Operational Timings: Mon-Fri: 10:00am to 5:00pm)
Address
Shoppers Stop Limited
Umang Tower, 5th Floor,
Mindspace, Off. Link Road,
Malad (West), Mumbai,
Maharashtra – 400064
Ph: 022-61290400
Fax: 022-28445060