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SMC Finance Customer Care No. 1800 11 8818
Toll free Number(s):
1800 11 8818 (For Customer Support)
All India Number(s):
70260 00426 (For Gold Loan)
Website:
Emails
- nbfccare [at] smcfinance [dot] com (For General Query)
- response [at] smcfinance [dot] com (For Queries)
Important Link
Grievances Redressal Procedure
Level 1
- If you are have any query/complaints, then you can call at 011-30111000 or email at nbfccare [at] smcfinance [dot] com.
Level 2
- If your query/complaint is not solved in level 1, then you can contact to the Grievance Redressal Officer.
Contact No: 011-30111000, Extn- 8644/8642
Email: go [at] smcfinance [dot] com
Level 3
- If you are still not satisfied with the above levels solutions, or if you have not receive any resolution within 1 month, then you can contact to the Reserve Bank of India.
Email: crpc [at] rbi [dot] org [dot] in
Address: Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017
Or
You can also lodge your complaint through NBFC Ombudsman/ CMS Portal.
Branch Contacts
| Sr. No. | Branch Name | Branch Address |
|---|---|---|
| 1 | Ludhiana | K-10, SCO 22-23, Cabin No. 705-707
FerozeGandhi Market, Ludhiana Punjab-141001 |
| 2 | Chandigarh | SCO 147-148, Sec-9C, Chandigarh-160017 |
| 3 | Delhi | 11/6B, 2nd Floor, Shanti Chamber, Pusa Road, Karol Bagh, Delhi, West Delhi, Delhi-110005 |
| 4 | Rohini | Plot No 6, Ground Floor, A/2 Rohini Delhi-110085 |
| 5 | Bhiwadi | Shop No-142, 1st Floor, Sukham Tower, Bhiwadi-301019 |
| 6 | Jaipur | 307 Paradise apartment, C-61A, Sarojini Marg-C-Scheme, Jaipur-301001 |
| 7 | Jodhpur | H.N. 6B, Refugee Colony/ Sindhi Colony, Jodhpur, Rajasthan-342003 |
| 8 | Kota | 198/199, 1st Floor, Shopping Centre, Kota, Rajasthan-324007 |
| 9 | Udaipur | SMC Global Securities Ltd, Office No.207, 2nd Floor,
Manglam Fun Square, Durga Nursery Road, Udaipur-313001 Rajasthan |
| 10 | Lucknow | Radha Krishna Bhawan, 2nd Floor, opp. Civil Hospital, Plot No 3/A, 5 Park Road, Lucknow-226001 |
| 11 | Ahmedabad | 10/A, Kalapurnam Building, Near Municipal Market C.G. Road, Ahmedabad-380009Â |
| 12 | Baroda | 401, 4th Floor Sakar Complex, Malhar Point Circle, Old Padra Road, Racecourse, Vadodara-390007 |
| 13 | Rajkot | Office no. 202, 2nd floor, Sakar Complex, 8 Ramkrish Nagar, Opp. Commissioner Bunglow-360002 |
| 14 | Surat | 316, 3rd Floor Empire State Building, Near Udhana Darwaja, Ring Road, Surat-395002 |
| 15 | Mumbai | Lotus Corporate Park, Wing B, 402, 4th Floor, Graham Firth Steel Compound, Off Western Express Highway, Jay Coach Signal, Goregaon (East) Mumbai-400063 |
| 16 | Hyderabad | 315 4th Floor, Above CMR Complex, Bhuvana Tower, S.D Road, Secunderabad-500003 |
| 17 | Vishwas Nagar | 460B/1-C Plot No 29/26, Ground Floor, Gali No 11, 60 Foot Road, Vishwas Nagar, Delhi-110032 |
| 18 | Palam | KH NO 61/5/3/1 & 69/1/1/2, RZ-11, Upper Ground Floor, Puran Nagar, Palam Colony, Delhi-110045 |
| 19 | Thane | Office no A230, Lodha Supremus, road no- 22, Wagle Estate, Thane, Maharashtra-400604 |
| 20 | Head Office | 11/6B, 3rd Floor, Shanti Chamber, Pusa Road, Karol Bagh, Delhi, West Delhi Delhi-110005 |
Registered Office
Moneywise Financial Services Private Limited,
11/6-B, 2nd Floor, Shanti Chamber,
Pusa Road, New Delhi - 110005