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SMC Insurance Customer Care No. 1800 2666 3666
Toll free Number(s):
1800 2666 3666 (For Contact Support)
All India Number(s):
70489 44128 (SMS For Getting Insurance Quotes)
88266 90690 (For WhatsApp Support)
Website:
IVRS Menu: 1800 2666 3666
- Press 1 : If you are a existing customer.
- Press 2 : If you are a channel partner or POS.
- Press 3 : If you have to buy a new policy.
- Press 4 : For MISP (Motor Insurance Service Provider).
- Press 5 : For technical support.
- Press 8 : To go back to the main menu.
- Press 9 : To speak to customer care executive.
Emails
- smc [at] smcinsurance [dot] com (For Support)
- poshelpdesk [at] smcinsurance [dot] com (For Query)
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Important Link
SMS Service
To receive insurance quotes via SMS, text your vehicle registration number (e.g., MH01AB1234) to 7048944128.
Grievance Redressal Procedure
Level 1
- If you have any query/complaint against your insurance company, then you can contact at:
Toll Free No.: 1800-26663666
Contact No.: 011-66222266
Email: smc [at] smcinsurance [dot] com
Address: SMC Insurance Brokers Pvt. Ltd.
Parsvnath Metro Mall, Pratap Nagar,
Near Pratap Nagar Metro Station, New Delhi -110007 - You will get the response within 1 day (Mon-Sat).
Level 2
- If your query/complaint is still not solved by the insurance company or if you did not receive any response within a given time period of 15 days, then you can contact to the Grievance Redressal Cell:
Contact No.: 15255 or 18004254732 (Toll Free No. of IRDAI)
Email: complaints [at] irdai [dot] gov [dot] in - You can also lodge your complaint through online portal of Insurance Regulatory and Development Authority Of India(IRDA) .
Corporate Office
SMC Insurance Brokers Pvt. Ltd.,
Parsvnath Metro Mall, Near Pratap Nagar
Metro Station, Pratap Nagar, New Delhi-110007
Contact No.: 011-66222266
Registered Office
SMC Insurance Brokers Pvt. Ltd.,
11/6B, Shanti Chamber, Pusa Road, New Delhi-110005
Contact No.: 011-30111000