Standard Chartered Bank Customer Care No. 1800 258 6465
Organization:
Toll free Number(s):
1800 2586 465 (For unauthorised/suspicious transactions)
1800 1024 734 (Alternate No. For any suspicious transactions)
All India Number(s):
044-6601 2424 (For Contact)
044-3940 2424 (For Query)
Website:
IVRS Menu
1800 258 6465, 1800 102 4734- Note : Calls related to unauthorised/suspicious transaction will be answered here.
- Press 1 : For Credit card.
- Press 2 : For Debit card.
- Press * : For any other information.
- Press 1 : If you hold existing relationship with STB.
- Press 2 : For Application related query.
Email's
- customer [dot] care [at] sc [dot] com (For Customer Support)
- Priority [dot] Banking [at] sc [dot] com (For Priority Banking Services)
- online [dot] banking [at] sc [dot] com (For Online Banking Queries -Temporary Id/Password)
- be [dot] secure [at] sc [dot] com (If suspect unauthorised access/disclosed account details)
Install App
Important Links
SMS Service No. (9987123123)
Sr No. | Request | SMS code |
---|---|---|
1 | Balance enquiry | BAL |
2 | Mini statement | TXN |
3 | Help | HELP |
4 | Available credit limit | LIM |
5 | Statement request | STR |
6 | Payment due date | PDD |
7 | Cheque book request | CBR |
Phone Banking Helpline Numbers
Phone banking services will be available between 8.00 a.m. to 8.00 p.m. Emergency services like report of loss card, unauthorised transaction, charge dispute, stop payment will continue to be serviced.
(Add City Std Code)
Sr No. | Location | Contact Details |
---|---|---|
Write to : Standard Chartered Bank, Customer Care Unit, 19 Rajaji Salai, Chennai 600 001 Call us : Premium Banking helpline services. Email : customer [dot] care [at] sc [dot] com (7 days a week, 24 hours a day) |
||
Personal Banking | ||
1 | Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune | 6601 4444 / 3940 4444 |
2 | Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. | 6601 444 |
3 | Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. | 3940 444 / 6601 444 |
4 | Gurgaon, Noida, Mathura, Dehradun, Saharanpur | 011-66014444 / 011-39404444 |
5 | Jalgaon | 022-66014444 / 022-39404444 |
6 | Guwahati, Cuttack, Siliguri | 033-66014444 / 033-39404444 |
7 | Mysore | 080-66014444 / 080-39404444 |
8 | Thiruvananthpuram, Vishakhapatnam | 044-66014444 / 044-39404444 |
9 | Proddatur | 040-66014444 / 040-39404444 |
Premium Banking Helpline | ||
10 | Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune | 6601 1500 / 3940 1500 |
11 | Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. | 6601 150 |
12 | Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. | 3940 150 / 6601 150 |
13 | Gurgaon, Noida, Mathura, Dehradun, Saharanpur | 011-66011500 / 011-39401500 |
14 | Jalgaon, Thane | 022-66011500 / 022-39401500 |
15 | Guwahati, Cuttack, Siliguri | 033-66011500 / 033-39401500 |
16 | Mysore | 080-66011500 / 080-39401500 |
17 | Thiruvananthpuram, Vishakhapatnam | 044-66011500 / 044-39401500 |
18 | Proddatur | 040-66011500 / 040-39401500 |
Priority Banking Helpline | ||
19 | Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi, Pune | 6601 2424 / 3940 2424 |
20 | Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. | 6601 242 |
21 | Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. | 3940 242 / 6601 242 |
22 | Gurgaon, Noida, Mathura, Dehradun, Saharanpur | 011-66012424 / 011-39402424 |
23 | Jalgaon, Thane | 022-66012424 / 022-39402424 |
24 | Guwahati, Howrah, Siliguri | 033-66012424 / 033-39402424 |
25 | Proddatur | 040-66012424 / 040-39402424 |
Business Banking Helpline Numbers | ||
26 | Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune | 66011616 / 39401616 |
27 | Allahabad, Amritsar, Bhubaneshwar, Ernakulam, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara | 66011616 |
28 | Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat | 39401616 / 66011616 |
29 | Gurgaon, Noida, Dehradun, Saharanpur | 011-66011616 / 011-39401616 |
30 | Jalgaon | 022-66011616 / 022-39401616 |
31 | Guwahati, Siliguri | 033-66011616 / 033-39401616 |
32 | Mysore | 080-66011616 / 080-39401616 |
33 | Thiruvananthpuram, Vishakhapatnam | 044-66011616 / 044-39401616 |
34 | Proddatur | 040-66011616 / 040-39401616 |
35 | Toll Free Number | 180030001616 |
Priority Banking Centres
Sr No. | State | Contact Details | Address |
---|---|---|---|
1 | New Delhi | 011-41524300 , 011-41524301, 011-41524302, 011-41524303 | Narain Manzil , 23,Barakhamba Road, New Delhi -110001 |
2 | New Delhi | 011-41731523 | B-68, 1st Floor , Greater Kailash Part 1, New Delhi -110048 |
3 | New Delhi | 011-41501536 | 10, Sansad Marg , New Delhi – 110001 |
4 | Chennai | 044-28160404 / 044-28160405 | Sagas Amar Court, Ist Floor ,59, G N Chetty Road, T Nagar Chennai 600017 |
5 | Chennai | 044-28219661 / 044-28219662 | No,1 Haddows Road, Chennai 600 006 |
6 | Bangalore | 080-25594043 | 26-27 Raheja Towers, 138 MG Road, Bangalore 560001 |
7 | Bangalore | 080-67079991 | Vaishnavi Serenity, 112 Kormangla Industrial area, 5th Block, Kormangla, Bangalore |
8 | Hyderabad | 040-65545135 | 6-3-1090, Raj Bhavan Road Somajiguda, Hyderabad 500082 |
9 | Kolkata | 033-2268888 | 41 Chowringhee Road, Kolkata 700016 |
10 | Kolkata | 033-22809054 | 21 A , Shakespeare Sarani, Kolkata 700017 |
Country Hotline | |||
11 | Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune | 6601 2424 / 3940 2424 | - |
12 | Allahabad, Amritsar, Bhopal, Bhubaneshwar, Chandigarh, Cochin , Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara | 3940 242 / 6601 242 | - |
13 | Gurgaon, Noida | 011-66012424 / 011-39402424 | - |
SME Banking Service Centres
Sr No. | State Name | Contact Numbers |
---|---|---|
1 | Allahabad, Amritsar, Bhopal, Bhubaneshwar, Chandigarh, Cochin , Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna, Rajkot, Surat |
39401616 / 66011616 |
2 | Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune | 39401616 / 66011616 |
3 | Gurgaon, Noida | 011-39401616 / 011-66011616 |
4 | Jalgaon, Guwahati, Mysore, Thiruvananthpuram, Vishakhapatnam, Proddatur, Dehradun, Saharanpur, Siliguri |
1800-3000-1616 |
Zonewise Branches Contact Detail
Zonewise Branch Swift Code
Sr No. | Branch Name | Swift Code |
---|---|---|
1 | North Zone | SCBLINBBXXX |
2 | East Zone | SCBLINBBXXX |
3 | West Zone | SCBLINBBXXX |
4 | South Zone | SCBLINBBXXX |
North Zone
Regional Service Head Email : Harsh [dot] Sehgal [at] sc [dot] com
Branch Code |
Statte | City | Branch Name | Branch Manager |
IFSC | MICR |
---|---|---|---|---|---|---|
700 | Chandigarh | Chandigarh | Chandigarh | vishal [dot] mittal [at] Sc [dot] com | SCBL0036035 | 160036001 |
522 | NCT Of Delhi | Delhi | Barakhamba Road | rupanshu [dot] sharma [at] sc [dot] com | SCBL0036020 | 110036002 |
537 | NCT Of Delhi | Delhi | Basant Lok | jyotsana [dot] thakur [at] sc [dot] com | SCBL0036045 | 110036019 |
524 | NCT Of Delhi | Delhi | Chanakyapuri | rajeev [dot] sharma [at] sc [dot] com | SCBL0036031 | 110036013 |
528 | NCT Of Delhi | Delhi | Defence Colony | nitin [dot] chabbra [at] sc [dot] com | SCBL0036032 | 110036008 |
520 | NCT Of Delhi | Delhi | Express Building, ITO | aamish [dot] mehrotra [at] sc [dot] com | SCBL0036086 | 110036020 |
521 | NCT Of Delhi | Delhi | Greater Kailash | abhishek [dot] purohit [at] sc [dot] com | SCBL0036033 | 110036010 |
523 | NCT Of Delhi | Delhi | Greater Kailash 2 | sonakshi [dot] gulati [at] sc [dot] com | SCBL0036021 | 110036003 |
527 | NCT Of Delhi | Delhi | Green Park | Chaitanya [dot] sharma [at] sc [dot] com | SCBL0036026 | 110036015 |
526 | NCT Of Delhi | Delhi | Hauz Khas | neha [dot] khosla [at] sc [dot] com | SCBL0036028 | 110036007 |
534 | NCT Of Delhi | Delhi | Dwarka | kapil [dot] sharma2 [at] sc [dot] com | SCBL0036043 | 110036016 |
529 | NCT Of Delhi | Delhi | Patel Nagar | neeraj [dot] uppal [at] sc [dot] com | SCBL0036030 | 110036009 |
544 | NCT Of Delhi | Delhi | New Friends Colony | yogesh [dot] mishra [at] sc [dot] com | SCBL0036034 | 110036014 |
532 | NCT Of Delhi | Delhi | Preet Vihar | shahzad [dot] sadar [at] sc [dot] com | SCBL0036023 | 110036005 |
545 | NCT Of Delhi | Delhi | Punjabi Bagh | kanika [dot] gupta [at] Sc [dot] com | SCBL0036029 | 110036012 |
533 | NCT Of Delhi | Delhi | Saket | abhishek [dot] barar [at] sc [dot] com | SCBL0036042 | 110036018 |
525 | NCT Of Delhi | Delhi | Sansad Marg | Davinder [dot] yadav [at] Sc [dot] com | SCBL0036027 | 110036011 |
531 | Haryana | Gurgaon | DLF Gurgaon | avneet [dot] kaura [at] sc [dot] com | SCBL0036025 | 110036006 |
539 | Haryana | Gurgaon | Golf Course Road Ext, Grg | amandeepkaur [dot] sidhu [at] sc [dot] com | SCBL0036103 | 110036021 |
535 | Haryana | Gurgaon | Gurgaon, MGF | Nidhi [dot] Paul [at] sc [dot] com | SCBL0036041 | 110036017 |
543 | Punjab | Amritsar | Amritsar | nishant [dot] mehta [at] sc [dot] com | SCBL0036038 | 143036003 |
715 | Punjab | Jalandhar | Jalandhar | Ankush [dot] Sood [at] sc [dot] com | SCBL0036040 | 144036001 |
703 | Punjab | Ludhiana | Ludhiana | rishab [dot] kaul [at] sc [dot] com | SCBL0036037 | 141036002 |
751 | Rajasthan | Jaipur | Jaipur | pragya [dot] khandelwal [at] sc [dot] com | SCBL0036039 | 302036002 |
770 | Rajasthan | Jodhpur | Jodhpur | anirudhsingh [dot] chouhan [at] sc [dot] com | SCBL0036097 | 342036002 |
760 | Rajasthan | Udaipur | Udaipur | bhanushree [dot] upadhyay [at] sc [dot] com | SCBL0036096 | 313036002 |
825 | Uttar Pradesh | Agra | Agra, Dayal Baugh | KunwarNadeem [dot] Solanky [at] sc [dot] com | SCBL0036100 | 282036002 |
554 | Uttar Pradesh | Bareilly | Bareilly, Nakatia | neha [dot] vira [at] sc [dot] com | SCBL0036101 | 243036002 |
622 | Uttar Pradesh | Kanpur | Kanpur | harsimran [dot] bindra [at] sc [dot] com | SCBL0036022 | 208036002 |
624 | Uttar Pradesh | Lucknow | Lucknow | Sidhartha [dot] shukla [at] sc [dot] com | SCBL0036036 | 226036002 |
551 | Uttar Pradesh | Mathura | Mathura | BrijBhushan [dot] Arora [at] sc [dot] com | SCBL0036092 | 281036002 |
540 | Uttar Pradesh | Noida | Advant Towers Noida | batool [dot] zehra [at] sc [dot] com | SCBL0036104 | 110036022 |
530 | Uttar Pradesh | Noida | Noida | bhoomika [dot] chadha [at] sc [dot] com | SCBL0036024 | 110036004 |
552 | Uttar Pradesh | Saharanpur | Saharanpur | shobhit [dot] vashisth [at] sc [dot] com | SCBL0036095 | 247036002 |
553 | Uttarakhand | Dehradun | Dehradun | anjali [dot] arora [at] sc [dot] com | SCBL0036094 | 248036002 |
East Zone
Regional Service Head Email : Sharmistha [dot] Pyne [at] sc [dot] com
Branch Code |
Statte | City | Branch Name | Branch Manager |
IFSC | MICR |
---|---|---|---|---|---|---|
342 | Assam | Guwahati | Guwahati | Manorama [dot] Upadhyay [at] sc [dot] com | SCBL0036016 | 781036002 |
805 | Bihar | Patna | Patna | Aishwarya [dot] Singh [at] sc [dot] com | SCBL0036017 | 800036002 |
345 | Odisha | Bhubaneshwar | Bhubaneshwar | Susmita [dot] Dash [at] sc [dot] com | SCBL0036018 | 751036002 |
331 | West Bengal | Kolkata | 19 N S Road | Atul [dot] Ahuja [at] sc [dot] com | SCBL0036008 | 700036012 |
332 | West Bengal | Kolkata | Apeejay House | Jayabrata [dot] Sihi [at] sc [dot] com | SCBL0036009 | 700036011 |
336 | West Bengal | Kolkata | Churchlane | Ipsita [dot] Adhikari [at] sc [dot] com | SCBL0036013 | 700036014 |
327 | West Bengal | Kolkata | Gariahat | Moushumi [dot] Ghosh [at] sc [dot] com | SCBL0036005 | 700036007 |
344 | West Bengal | Kolkata | Howrah | Arunashish [dot] Biswas [at] sc [dot] com | SCBL0036054 | 700036019 |
338 | West Bengal | Kolkata | Jodhpur park | Kamil-Aktar [dot] Khan [at] sc [dot] com | SCBL0036015 | 700036010 |
330 | West Bengal | Kolkata | New Alipore | Asif [dot] Iqbal [at] sc [dot] com | SCBL0036007 | 700036013 |
329 | West Bengal | Kolkata | R G Kar | Debashis [dot] Dasgupta [at] sc [dot] com | SCBL0036006 | 700036009 |
334 | West Bengal | Kolkata | S P Mukherjee | priyanka [dot] sethi1 [at] sc [dot] com | SCBL0036011 | 700036017 |
335 | West Bengal | Kolkata | Salt Lake DD | Palash [dot] Karmakar [at] sc [dot] com | SCBL0036004 | 700036018 |
337 | West Bengal | Kolkata | Shakespeare Sarani | Sambya [dot] Sanyal [at] sc [dot] com | SCBL0036014 | 700036016 |
339 | West Bengal | Siliguri | Siliguri | Arunashish [dot] Biswas [at] sc [dot] com | SCBL0036019 | 734036002 |
West Zone
Regional Service
Head Email : Sethu [dot] Madhavan [at] sc [dot] com
Branch Code |
Statte | City | Branch Name | Branch Manager |
IFSC | MICR |
---|---|---|---|---|---|---|
233 | Gujarat | Ahmedabad | Ahmedabad | Nilesh [dot] Mehta [at] sc [dot] com | SCBL0036051 | 380036002 |
802 | Gujarat | Vadodara | Vadodara | Mayank [dot] Shah [at] sc [dot] com | SCBL0036062 | 390036002 |
806 | Gujarat | Rajkot | Rajkot | Sujit [dot] Bhardwaj [at] sc [dot] com | SCBL0036064 | 360036002 |
650 | Gujarat | Surat | Surat | Dipesh [dot] Dalal [at] sc [dot] com | SCBL0036063 | 395036002 |
801 | Madhya Pradesh | Bhopal | Bhopal | Narayan [dot] Kukreja [at] sc [dot] com | SCBL0036061 | 462036002 |
810 | Madhya Pradesh | Chhindwara | Chhindwara | SourabhDatta [dot] Ray [at] sc [dot] com | SCBL0036098 | 480036001 |
800 | Madhya Pradesh | Indore | Indore | Aasim [dot] Choudhary [at] sc [dot] com | SCBL0036069 | 452036002 |
254 | Maharshtra | Jalgaon | Jalgaon | Adwait [dot] karnik [at] sc [dot] com | SCBL0036071 | 425036002 |
222 | Maharshtra | Mumbai | 23-25 M G Road | SachinPuranmal [dot] Udasi [at] sc [dot] com | SCBL0036084 | 400036002 |
237 | Maharshtra | Mumbai | Kanakia Branch | Aparna [dot] Singh [at] sc [dot] com | SCBL0036056 | 400036014 |
247 | Maharshtra | Mumbai | Andheri (W) | Tejal [dot] Chaughule [at] sc [dot] com | SCBL0036070 | 400036021 |
238 | Maharshtra | Mumbai | Bandra | Subhashri [dot] Radhakrishnan [at] sc [dot] com | SCBL0036057 | 400036016 |
221 | Maharshtra | Mumbai | Crescenzo Branch | Anirudha [dot] Goswami [at] sc [dot] com | SCBL0036085 | 400036022 |
244 | Maharshtra | Mumbai | Borivali | SairajMahendra [dot] Chavan [at] sc [dot] com | SCBL0036067 | 400036019 |
223 | Maharshtra | Mumbai | Center Point | Rahul [dot] Mahindru [at] sc [dot] com | SCBL0036048 | 400036003 |
245 | Maharshtra | Mumbai | Chembur | Nikhil [dot] Anand [at] sc [dot] com | SCBL0036066 | 400036018 |
224 | Maharshtra | Mumbai | Chowpatty | Mayuri [dot] Javeri [at] sc [dot] com | SCBL0036047 | 400036004 |
236 | Maharshtra | Mumbai | Dadar | RoycetonRoger [dot] Dcunha [at] sc [dot] com | SCBL0036055 | 400036012 |
239 | Maharshtra | Mumbai | Juhu | SonalBimal [dot] Mehra [at] sc [dot] com | SCBL0036058 | 400036017 |
241 | Maharshtra | Mumbai | Kemps Corner | Gaurav [dot] Sethi [at] sc [dot] com | SCBL0036059 | 400036011 |
243 | Maharshtra | Mumbai | Lokhandwala | Furqaan [dot] shaikh [at] sc [dot] com | SCBL0036053 | 400036009 |
228 | Maharshtra | Mumbai | Malad | Khyati [dot] Sanghvi [at] sc [dot] com | SCBL0036052 | 400036008 |
235 | Maharshtra | Mumbai | Powai | ajinkya [dot] kadam [at] sc [dot] com | SCBL0036060 | 400036015 |
231 | Maharshtra | Mumbai | The Park Parel | Prashant [dot] Mhamunkar [at] sc [dot] com | SCBL0036001 | 400036010 |
804 | Maharshtra | Nagpur | Nagpur | Anurag [dot] Tiwari1 [at] sc [dot] com | SCBL0036065 | 440036002 |
226 | Maharshtra | Navi Mumbai | Vashi | Rekha [dot] Gupta [at] sc [dot] com | SCBL0036049 | 400036006 |
272 | Maharshtra | Pune | Aundh | Sonam [dot] Lalitbhangde [at] sc [dot] com | SCBL0036107 | 411036004 |
270 | Maharshtra | Pune | Pune, IT Cerebrum | Kunal [dot] Khanna [at] sc [dot] com | SCBL0036091 | 411036003 |
229 | Maharshtra | Pune | Pune, SB Road | Geetesh [dot] Shridhar [at] sc [dot] com | SCBL0036050 | 411036002 |
246 | Maharshtra | Thane | Thane | BurzinPervez [dot] Contractor [at] sc [dot] com | SCBL0036068 | 400036020 |
South Zone
Regional Service
Head Email : Sharmistha [dot] Pyne [at] sc [dot] com
Branch Code |
Statte | City | Branch Name | Branch Manager |
IFSC | MICR |
---|---|---|---|---|---|---|
458 | Andhra Pradesh | Proddatur | Proddatur | upparavenkata [dot] ramana [at] sc [dot] com | SCBL0036093 | 516036102 |
451 | Karnataka | Bangalore | Indira Nagar Branch | AmanKumar [dot] Rayet [at] sc [dot] com | SCBL0036105 | 560036007 |
450 | Karnataka | Bangalore | Jayanagar | Mahesha [dot] M [at] sc [dot] com | SCBL0036102 | 560036005 |
455 | Karnataka | Bangalore | Koramangala | Buddhadeb [dot] Samanta [at] sc [dot] com | SCBL0036073 | 560036002 |
456 | Karnataka | Bangalore | M G Road | MM [dot] Hussain [at] sc [dot] com | SCBL0036074 | 560036003 |
452 | Karnataka | Bangalore | Sadashiv Nagar Branch | Partha [dot] Saha [at] sc [dot] com | SCBL0036106 | 560036006 |
457 | Karnataka | Bangalore | Whitefield | Varun [dot] Ramachandran [at] sc [dot] com | SCBL0036089 | 560036004 |
433 | Kerala | Cochin | Cochin | Gireesh [dot] Mg [at] sc [dot] com | SCBL0036082 | 682036003 |
434 | Kerala | Cochin | Ernakulam | Renny [dot] rebello [at] sc [dot] com | SCBL0036076 | 682036002 |
437 | Kerala | Trivandrum | Trivandrum | UnniKrishnan [dot] R [at] sc [dot] com | SCBL0036099 | 695036002 |
428 | Tamil Nadu | Chennai | Sorrento | Sasirekha [dot] V [at] sc [dot] com | SCBL0036080 | 600036006 |
421 | Tamil Nadu | Chennai | Anna Salai | Eva [dot] Taniya [at] sc [dot] com | SCBL0036088 | 600036009 |
424 | Tamil Nadu | Chennai | Cathedral Road | SwethaS [dot] Menon [at] sc [dot] com | SCBL0036072 | 600036004 |
426 | Tamil Nadu | Chennai | Haddows Road | Dijo [dot] George [at] sc [dot] com | SCBL0036079 | 600036007 |
427 | Tamil Nadu | Chennai | Rajaji Salai | Vijayamahadevi [dot] Saravanakrishnan [at] sc [dot] com | SCBL0036078 | 600036005 |
436 | Tamil Nadu | Chennai | T Nagar | Durairajan [dot] Munuswamy [at] sc [dot] com | SCBL0036083 | 600036008 |
435 | Tamil Nadu | Coimbatore | Coimbatore | Justine [dot] Francis [at] sc [dot] com | SCBL0036077 | 641036002 |
Grievance Redressal
Level 1
- If you have any query, complaints or feedback, firstly contact Phone banking Centre (Details Given Above)
- You can email Customer [dot] care [at] sc [dot] com or Write to below mentioned address:
- Standard Chartered Bank Customer Care Unit 19,
Rajaji Salai Chennai 600001.
- Standard Chartered Bank Customer Care Unit 19,
- You can also fill the Online Complain Form
- You can call Phone Banking Help lines "May I Help You" desks, available at all branches. you can also approach Service Managers at the designated desks.
Level 2
- In case the responses through the above channels are not satisfactory, you can write to Head [dot] Service [at] sc [dot] com.
- It will take 5 working days.
Level 3
- If you are not satisfied with the response received at Level 2, you can contact your Regional Nodal officers.
- Email at: Nodal [dot] Officer [at] sc [dot] com
- Check Locationwise Regional Nodal officers
Level 4
- If you are not satisfied with the above levels, Contact the Principal Nodal officers.
- Ms Jigna Chandarana – Principal Nodal Officer,
Standard Chartered Bank, 19, Rajaji Salai, Chennai – 600001
Ph: 080-42896718 / 080-28089025 / 080-66696718
Email : Principal [dot] NodalOfficer [at] sc [dot] com
- Ms Jigna Chandarana – Principal Nodal Officer,
In case, stil not satisfied with the response or have not received a response from the Bank within 30 working days, you can file a complaint at Complaint Management System (CMS)
NRI Banking Help Center
Support: 24 hours a day, 7 days a week
Sr No. | Country | Contact Numbers |
---|---|---|
1 | Bahrain | 80000448 |
2 | Canada | 877 218 5618 |
3 | Hong Kong | 800 905 108 |
4 | Malaysia | 1 800 815 063 |
5 | Philippines | 1 800 111 011 21 |
6 | Singapore | 800 101 24 07 |
7 | UAE | 800 017 7750 |
8 | UK | 080 810 191 44 |
9 | USA (New York) | 877 302 1657 |
10 | Nigeria | 7080601549 |
11 | Ghana | 307092186 |
12 | Others | +91 80 42896753 (ISD rates apply) |
Overseas NRI Centres
Sr No. | Country | Address |
---|---|---|
1 | UAE | Nri Standard Chartered Bank , Dubai, G/f, Sheikh Zayed Road, Emmar Business Park – The Greens |
2 | Bahrain | SCB Head Office Bld no 180, Road no 383, Block 315, Govt. Road Manama, Bahrain |
3 | Kenya | Standard Chartered Bank Kenya Limited Chiromo Priority Centre 48 Westland's Road, Nairobi, Kenya |
For more contact details |
International Banking Toll Free numbers
Sr No. | Country Name | Contact Number |
---|---|---|
1 | Bahrain | 80000448 |
2 | United Arab Emirtates | 8000177750 |
3 | Hongkong | 800905108 |
4 | Singapore | 8001012407 |
5 | Malaysia | 1800815063 |
6 | United Kingdom | 08081019144 |
7 | Philippines | 180011101121 |
8 | United States of America (New York) | 8773021657 |
9 | Canada | 8772185618 |
10 | Nigeria | 7080601549 |
11 | Ghana | 307092186 |
12 | Others | +91 80 42896753 (ISD rates apply) |
Form Center
Head Office
C-38/39 ‘G’ Block
Bandra Kurla Complex
Bandra East
Mumbai 400051 India.
Phone : 022-61157000
Email: customercare [dot] business [at] sc [dot] com (Business Banking)