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Sunwing Airlines Customer Care No.
Organization:
Website:
Emails
- specialservices [at] sunwing [dot] ca (Special Assistance )
- groups [at] sunwing [dot] ca (Group Vacation)
Important Links
Install App
Working Hours
Reservation- 1-877-786-9464
For hearing impaired- 1-800-855-0511 (Voice to TTY) OR 711 (TTY to Voice).
| Sr No. | Service Name | Time |
|---|---|---|
| 1 | Sales Centre (English) | Mon – Fri: 8 a.m. – 12 a.m. EST Sat – Sun: 9 a.m. – 6 p.m. EST |
| 2 | Sales Centre (French) | Mon – Fri: 9 a.m. – 9 p.m. EST Sat – Sun: 9 a.m. – 6 p.m. EST |
| 3 | Group Vacations (English) | Mon – Fri: 9 a.m. – 7 p.m. EST |
| 4 | Group Vacations (French) | Mon – Fri: 9 a.m. – 5 p.m. EST |
Important Contacts
| Sr No. | Service | Number |
|---|---|---|
| 1 | General Query | 1-877-786-9464 |
| 2 | Recorded flight departure/ arrival information |
1-877-978-6946 |
| 3 | Relay Services | 1-800-855-0511(Voice to TTY) |
| 4 | Central Baggage | 1-844-853-3751 |
| 5 | Special Assistance | |
| 6 | Call from within the United States | 1-800-778-4838 (voice) |
| 7 | Call from outside the United States – Aviation Consumer Protection Division |
202-366-2220 |
Lost, Delayed Or Damaged Baggage
- You can claim for your delayed baggage within 21 days from the date you receive your bag.
- You can claim for your missing baggage within 30 days from the date on which your bag should have been delivered.
- You can contact for Damaged Baggage at 1-844-853-3751 OR 416-679-3750 within 7 days.
- For more information , please read
Offices Contacts
| Sr No. | Location | Toll-Free | Phone | Address |
|---|---|---|---|---|
| 1 | Toronto | 1-877-877-1755 | 416-620-4955 | 27 Fasken Drive, Toronto, ON, M9W 1K6, Canada |
| 2 | Montreal | 1-866-722-8066 | 514-871-1319 | 100-3105 Place Louis-R.-Renaud, Laval, QC, H7V 0A3, Canada |