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Tamilnad Mercantile Bank Customer Care No. 1800 425 0426
Organization:
Toll free Number(s):
1800 425 0426 (For Contact Support,Mon-Sat,8am-10pm)
All India Number(s):
9842 461 461 (For Customer Care/SMS Help)
044-2622 3109 (To Report ATM Card Lost)
044-2622 3106 (Another No. For ATM Card Lost)
928 2112 225 (For Whatsapp Banking)
92119 37373 (Balance- Missed Call)
84679 74343 (To Block ATM Card-Missed Call)
92119 47474 (Last 3 Transaction -Missed Call)
Website:
IVRS Menu: 1800 425 0426
Choose Your Prefered language.
- Press 1 - If you are an NRI customer.
- Press 2 - For others.
- Press 1- For account related services.
- Press 2- For internet banking related services.
- Press 3- For ATM card related services
- Press 4- For Mobile banking related services.
- Press 5- For UPI related services
- Press 6- For Credit Card related services.
- Press 7- To know about banking product
Emails
- customerservice [at] tmbank [dot] in (Customer Care)
- customerservice [at] tnmbonline [dot] com (Customer Care)
- mobile_banking [at] tmbank [dot] in (Mobile Banking)
- econnect [at] tmbank [dot] in (Online Bill Payment)
Install Apps
Important Links
- Complaint/Grievance Form
- Feedback Form
- Forms Centre
- Branch Locator
- ATM Centre
- Un-Claimed Deposits Form
Contact Support
| Sr No. | Department | Contact Number | Email Address |
|---|---|---|---|
| 1 | TMB-DPS Cell | 044-28130552, 044-28131574 | dps [at] tmbank [dot] in |
| 2 | TMB-Internet Banking | 0461-2383325, 0461-2383326, 0461-2383327 | econnect [at] tmbank [dot] in |
| 3 | TMB-CreditCard Related Queries | 0461-2383346 | creditcardcell [at] tmbank [dot] in |
| 4 | TMB-Mobile Banking | 0461-2383325, 0461-2383326, 0461-2383327 | mobile_banking [at] tmbank [dot] in |
| 5 | Fraud Related Queries | 0461-2383313, 0461-2383314 | frm [at] tmbank [dot] in |
| 6 | RTGS and Neft Customer Facilitation | - | |
| 7 | NRI Help Desk | nricell [at] tmbank [dot] in |
Regional Offices
| SNo. | District/State | Name | Contact Info (Phone) | Contact Info (Fax) | Address | Pin/Zip Code |
|---|---|---|---|---|---|---|
| 1 | Gujarat | Ahmedabad Regional Office | 9099935390 (Regional Manager) | 079-26445711 | #2-B, Wall Street, First Floor, Opp. Orient Club, Besides Jungle Book Restaurant | 380 006 |
| 2 | Karnataka | Bengaluru (Bangalore) Regional Office | 080-22873435 | 080-22873425 | #19-F, 1st Floor, Abhinay Theatre Complex, B.V.K Iyengar Road | 560 009 |
| 3 | Chennai | Chennai Regional Office | 044-26210032 | 044-26210133 | 45, Pulla Avenue, East Block | 600 030 |
| 4 | Chennai | Chennai Service | 044-25360193/044-25360194/044-25360195 | #1/4-6, Francis Joseph Street, Shreyas Towers, Second Floor | 600 001 | |
| 5 | Coimbatore | Coimbatore Regional Office | Regional Manager: 0422-2542486 | 0422-2542488 | #540, D.B.Road, First Floor | 641 002 |
| 6 | Chennai | Currency Chest - Chennai | Chief Manager:044-26411131 | 044-26203967 | Plot No. 4923, AC-16, 2nd Avenue | 600 040 |
| 7 | Coimbatore | Currency Chest - Coimbatore | 9578730888 (Manager) | 11, Church Road | 641 023 | |
| 8 | Madurai | Currency Chest - Madurai | Board Extn:0452-2338304/0452-2338384 | 222 / 2, South Veli Street | 625 001 | |
| 9 | Thoothukudi | Currency Chest - Pudukottai | 9524085210 | #4/67, North Street | 628 103 | |
| 10 | Andhra Pradesh | Hyderabad Regional Office | Regional Manager:040-27816880 | 040-27895657 | #102, 103 & 124, Chenoy Trade Centre, First Floor, Park Lane, S.D. Road | 500 003 |
| 11 | Chennai | Information Technology Department Chennai | Board:044-26202384/044-26202416/044-26223084/044-26223115/044-26223116 | Plot No. 4923, AC-16, 2nd Avenue, Second Floor | 600 040 | |
| 12 | Thoothukudi | Inspection Department Thoothukudi | Chief Manager:0461-2337052 | 0461-2337053 | #167, Victoria Street, II Floor, Opp. Lane to Head Post Office | 628 001 |
| 13 | Chennai | International Banking Division | Back Office:044-28131023/044-28131028 | 269/2-4, Avvaishanmugham Road | 600 004 | |
| 14 | Madurai | Madurai Regional Office | Regional Manager:0452-2532392 | 0452-2532392 | 30, Besant Road | 625 002 |
| 15 | Thane | Mumbai Regional Office | Regional Manager:022-27669236 | 022-27899209 | Unit No. 4, Banking Plaza, APMC Market, Sector 19 | 400 705 |
| 16 | Salem | Salem Regional Office | 9842124418 | #105, Ramakrishna Road, First Floor, Near Anna Bus Depot | 636 007 | |
| 17 | Kanyakumari | Staff Training College | Principal:04652-227713 | 04652-227713 | 229-A, Charles Miller Street, Second Floor, College Road | 629 001 |
| 18 | Kerala | Thiruvananthapuram Regional Office | 9447234402 | First Floor, Kuraisha Plaza, T.C. 54 / 2(4), (5), (6), (7), Pappanamcode | 695 018 | |
| 19 | Thoothukudi | Thoothukudi Regional Office | Regional Manager:0461-2326048 | 0461-2326048 | 14F & G, Mani Nagar, Palayamkottai Road | 628 003 |
| 20 | Tamilnadu | Tiruchirapalli Regional Office | 9095299099 | 0431-2591582 | PL.A, Kanagu Towers, 11th Cross, Second Floor | 620 018 |
Grievance Redressal
Level 1
- If you have any complaint or query, you can call at 9842461461.
- For others Queries or complaints you can contact to General Manager (PD & RM Department) at customerservice [at] tmbank [dot] in
- You can also register your complain by filling this Online Complaint form
Level 2
- If you are not satisfied with the result of above level , you can contact to Nodal officers which are given below
| Sr No. | Name | Designation /Contact ID | Contact/Email |
|---|---|---|---|
| 1 | Shri.P.R.Ashokkumar | Deputy General Manager, Operations and Service (Tamilnadu State) |
dgmosd [at] tmbank [dot] in |
| 2 | Shri. M.Rajappan | Regional Manager, Hyderabad Region |
hyderabad_region [at] tmbank [dot] in |
| 3 | Shri. R. Saravana Perumal | Regional Manager, Mumbai Region |
mumbai_region [at] tmbank [dot] in |
| 4 | Shri. V.Vasanthan | Regional Manager, Bangaluru Region |
bengaluru_region [at] tmbank [dot] in |
| 5 | Shri.J .Lakshmi Prakash | Regional Manager, Thiruvananthapuram Region |
thiruvananthapuram_region [at] tmbank [dot] in |
| 6 | Shri. J. Rajesh J.David | Regional Manager, Ahmedabad Region |
ahmedabad_region [at] tmbank [dot] in |
| 7 | Shri P. Suriaraj | 0461-2321929, 0461-2321932, 0461-2323867, 0461-2325831/ customerservice [at] tmbank [dot] in |
Level 3
- If your not satisfied with the response , you can directly approach to the RBI Ombudsman.
List of Branches with RTGS & NEFT (IFSC / MICR-Codes
NRI Desk Offices
| Sr No. | Area | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Ernakulam | +91-484-2364791 9846233363 |
nridesk [at] tmbank [dot] in | 64/3334-A, Chittoor Road, Kacherippady, Ernakulam -682018, Kerala State. |
| 2 | Mumbai | +91-22-27839208 | nridesk_mumbai [at] tmbank [dot] in |
Unit No.4, 1st Floor, |
| 3 | NRI Cell | +91-44-28133714 9524215678 |
nricell [at] tmbank [dot] in | 3rd Floor, No.269/2-4, Avvai Shanmugam Road, Royapettah, Chennai-600014 |
International Banking Division
Address- 990, International Banking Division,
269/2-4, Avvaishanmugham Road, Chennai 600 004 (Same For All)
| Sr No. | Name | Contact |
|---|---|---|
| 1 | Back Office | 044-28131023/044-28131028 |
| 2 | Dealing Room | 044-28131082/044- 28131083 |
| 3 | Deputy General Manager | 044-28131056 |
| 4 | Swift | 044-28131017/044-28131032 |
Authorized Dealers in Foreign Exchange
57, V.E. Road, Tuticorin,
Tamilnadu, India. Zip : 628 002.
Phone : 0461-2321382 / 0461-2321929 / 0461-2321932.
Email : mdoffice [at] tmbank [dot] in
Head Office
57, Victoria Extension Road, Shanmugapuram,
Thoothukudi, Tamil Nadu 628003
Email: mdoffice [at] tmbank [dot] in
Phone: 0461-2321382
0461-2321929
0461-2321932