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Tata Power DDL Customer Care No 1800 208 9124
Organization:
Toll free Number(s):
1800 208 9124 (Request /Complaint)
19124 (Complain)
All India Number(s):
011-6611 2407 (For Customer Support)
81309 40404 (SARAL-Customer Service, Wed 11am-12 noon)
73034 82071 (WhatsApp Support)
Website:
IVRS Menu For 1800 208 9124
Please Select Your Preferred Language ( Hindi, English)
- Press 1: For Complaints Related to Low Power Supply, Voltage Or Street Light.
- Press 2: For Safety, Fire And Emergency Call.
- Press 3: To Register New Connection Request Registration Or For Any Related Information.
- Press 4: For Name, Load And Category Change.
- Press 5: For Meter Reading, Billing And Payment Related Query.
- Press 6: To know your complaint or Request Status.
- Press 7: For employee Verification Or to Record Complaints Related to Theft , Harrasment, And Ethics.
- Press 8: For Information Related To Customer Benefits Scheme Or Change In Language Preference and Contact No.
- Press 9: To know More about Delhi Gov Private Electric Vechicle Charger Scheme.
customercare [at] tatapower-ddl [dot] com (Customer Support)
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Contact Details
| District | Address | Customer Relationship Executive |
Customer |
District Managers |
Circle Heads |
|---|---|---|---|---|---|
| Moti Nagar | District Office Building, 33KVA Grid, Inder Puri, Behind Pusa Institute, Delhi-110015. Contact No. 011-66233452 |
Mr. Rajan Nath |
Ms. Vineeta Sharma |
Mr. Vipin Kalia |
Major Pola Bhaskar |
| Model Town | District Office Building, Gopal Nagar, Near Azadpur Flyover, Delhi-110009 Contact No. 011-66233412 |
Ms. Amit Sharma |
Mr. Dinesh Kumar |
Mr. Bhupesh Bhandari |
Major Pola Bhaskar |
| Keshavpuram | District Office Building, Near Laxmi Bai College, Phase - 3, Ashok Vihar, Delhi-110023. Contact No. 011-66112420 |
Mr. Samant Bhushan |
Mr. Kishan Lal Chauhan |
Mr. Naveen Kumar |
|
| Civil lines | District Office Building, Hudson Lines, Civil Lines, Delhi-110009. Contact No. 011-66112355 |
Ms. Dolly Arora |
Ms. Akansha Pathak |
Mr. Shishir Srivastava |
|
| Kirari | District Office Building, Sec 22, Pkt-1, Rohini opp Lakhi Ram Park Nr Rg-22 Grid, Delhi-110086. Contact No. 8377001285 |
Mr. Vikas Gupta |
Mr. Sunil Kumar Behiwal |
Mr. Umesh Satija |
Mr. Akhil Kumar Chauhan |
| Mangolpuri | District Office Building, Mangolpuri Industrial Area Phase-1, Mangolpuri Delhi-110083. Contact No. 9643458468 |
Mrs. Shally Sachdeva |
Mr. Manoj Kumar |
Mr. Saibal Nandy |
|
| Pitampura | District Office Building, GP-6 Block, Pitampura, Delhi-110034. Contact No. 9643512542 |
Ms. Veena Gupta |
Ms. Nidhi Bansal |
Mr. Amit Gupta |
|
| Rohini | District Office Building, Sector-3, Shakti Deep Building, Rohini, Delhi-110085. Contact No. 8860713456 |
Mr. Manoj Mishra |
Mr. Naveen Kumar |
Mr. Rinku Aggarwal |
Mr. Surender Singh |
| Shalimar Bagh | District Office Building, 33 Kv Grid Sub Station, Near Jaspal Kaur Public School, Shalimar Bagh, Delhi-110088. Contact No. 9643198148 |
Mr. Abhimanyu Chawla |
Mr. Vishal Mittal |
Mr. Sanatan Kumar |
|
| Dheerpur | TATA Power-DDL Office, 66/11 KV Grid Sub-Station Dheerpur, Outer Ring Road, Nirankari Park, Near Dheerpur C V Raman ITI, Delhi-110084 Contact No. 9643196146 |
Mr. Deepak Verma |
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| Badli | District Office Building, DSIDC Gate No-5, Badli Ind. Area, Near MTNL Office, Delhi-110042. Contact No. 8929295266 |
Mr. Sunil Naithani |
Mr. OP Arora |
Mr. Dheeraj Nirwal |
|
| Narela | District Office Building, Bawana Road, Near Fire Brigade Office, Narela, Delhi-110040. Contact No. 8929313895 |
Mr. Inder Gupta |
Mr. Rajbeer Singh Serwa |
Mr. Ramavtar Singhwahiya |
Mr. Manish Goel |
| Bawana | District Office Building, Main Road Bawana, Near Aditi Girls College, Bawana, Delhi-110039. Contact No. 8929852990 |
Mr. Vikas Kumar Lahot |
Mr. Arun Sharma |
Mr. Kapil Kumar |
Three Tier Grievance Redressal Structure
SMS Services
SMS codes to 56070
" XXXXXXXXXXX " denotes your 11 digit CA Number
| Request | SMS Code |
|---|---|
| No Supply Complaint | TPDDL NCC XXXXXXXXXXX |
| Shutdown Details | TPDDL OI XXXXXXXXXXX |
| New Meter Connection | TPDDL NEW |
| Current Bill Details | TPDDL CBL XXXXXXXXXXX |
| Last 5 Bill Details | TPDDL BL XXXXXXXXXXX |
| Last 5 Payment Details | TPDDL PMNT XXXXXXXXXXX |
| Stop Paper Bill | TPDDL SPB XXXXXXXXXXX |
| Fire Emergency | TPDDL EMG XXXXXXXXXXX |
| Unhappy with Services | TPDDL UNHAPPY Notification Number |
Safety Hazard Form
Head Of Department
Name: Mr. Rajeev Kharyal
Customer Services & KCG
Tata Power-DDL
Toll-Free Helpline No - 19124
1800 208 9124
Corporate Office
NDPL House, Hudson Lines
Kingsway Camp
Delhi-110 009
Ph: 011-66112202
011-66112222
011-66112256
011-66112162
011-66112272
Fax: 011-27468042