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TCL Toll Free No. 1800 102 0622

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1800 102 0622 (For Home electronics free hotline, Mon-Sun,10am-10pm)

1800 419 0622 (Alternate Home electronics, Mon-Sun,10am-10pm)

9311 226 140 (Customer Support, 9:30am-6:30pm, Mon-Sat)

Emails

Shipment of order are delivering to almost all the major cities & estimated
delivery time varies from 3-10 working days excluding the days.
Upon receipt of the product, you may a write an email for product installation
by contacting email obgdirect [dot] in [at] tcl [dot] com or call 1800 102 0622 / 1800 419 0622.
Free Shipping on all orders placed within brand store.

Once the order is delivered, it cannot be returned, even if the product
in unopened condition. If you have received a wrong or damaged product,
please connect with our Customer Service team at obgdirect [dot] in [at] tcl [dot] com
within 24 hours from the time of delivery.
Order is not confirmed, but your money was deducted:
- Firstly contact your respective bank & usually to reverse the amount it
  may takes 7 working days.
- Meanwhile you can also reach out to investigate on Official site as well through
  mail at obgdirect [dot] in [at] tcl [dot] com or Call on 1800 102 0622 /1800 419 0622

Technical defects reported to end user in product within 10 days of purchase.
All those units purchased by customer from TCL on line channel which
are not more than 10 days old.
If you wish to cancel an order, please send an email to obgdirect [dot] in [at] tcl [dot] com
with subject as “TCL online order cancellation Request - Order ID | Transaction
ID” and reasons for cancellation.
Prior to shipping of your order or product, your order will be allowed to
cancel in online and will be processed for refund to your original payment
method, if the payment already completed.

JAIICO S2, No. 1,
Govindasamy Street,
Palavanthangal, Chennai,
Tamil nadu, India-600114