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The Body Shop Customer Care No. 9599 227 343
Organization:
All India Number(s):
9599 227 343 (For Customer Support, Mon-Sun, 9am-6pm)
8287 666 041 (For Queries Regarding Coupon/Sale/Offers)
Website:
IVRS Menu: 9599 227 343
- Press 1: For order related query.
- Press 2: For love your body club reward program.
- Press 3: For suggestion or complaint.
- Press 4: For any other assistance.
- customercare [dot] tbs [at] questretail [dot] in (For General Query)
Important Links
Grievance Redressal
- If you have any Query/Complaint, then you can contact to Grievance Officer at the details given below:
Sr No. Officer Email Contact No.: 9599227343 (9am-6pm, Same For All) 1 Customer Support grievance-redressal [at] questretail [dot] in 2 E-commerce atul [dot] shivnani [at] questretail [dot] in
Exchange/Return And Cancellation
- If you have Query/Complaint regarding Cancellation, then you can contact at 9599227343 or email at customercare [dot] tbs [at] questretail [dot] in within 24 hours of the placement .
- If you have any Grievance related to Cancellation, Return and Refund, then you can contact Grievance Officer via email at grievance-redressal [at] thebodyshop [dot] in .
- If your products are broken seal, leakage, damaged/different, you can return or exchange them within 24 hrs of delivery.
- The prepaid amount will be refunded in your account within 7-10 business days .
- Your exchange/refund process will be completed within 15 business days .
- For more information about Exchange/Return And Cancellation, please read .
Address
The Body Shop India, C/O Quest Retail Pvt. Ltd.
7th Floor, Infinity Tower - A DLF Cyber City,
DLF Phase-II Gurgaon – 122002