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UGRO Capital Customer Care No. 1800 202 8476
Toll free Number(s):
1800 202 8476 (For Contact, Mon-Fri, 9:30am-6pm)
All India Number(s):
022-4182 1600 (For Contact, 9:30am-6:30pm)
Website:
IVRS Menu: 1800 202 8476
- Press 1 : For GroX.
- Press 2 : For U Gro loan.
- Press 3 : If you are a DSA group partner.
- Press 4 : If you are a investor.
- Press 5 : If you have a invoice finance account with us .
Emails
- info [at] ugrocapital [dot] com (For General Query)
- customercare [at] ugrocapital [dot] com (For Support)
Important Link
Grievance Redressal Procedure
Level 1
- If you have any query/complaint, then you can contact at 18002028476 or 022-41821600 (9:30am-6:30pm), you can also post your query at this address.
Address: UGRO Capital Limited, Equinox Business Park,
Tower 3, Fourth Floor, Off BKC, LBS
Road, Kurla, Mumbai, Maharashtra - 400070. - Your complaint will be solved within 7 workings days.
Level 2
- If your query/complaint is not solved within the given period of time, then you can contact to the Grievance Redressal Officer.
Contact No.: 022-68269135 (Mon-Fri, 9:30am-6pm)
Email: grievance [at] ugrocapital [dot] com.
Level 3
- If you are not satisfied by the Grievance Redressal Officer, then you can contact to the Customer Grievance Committee by writing at this:
Address: UGRO Capital, Equinox Business Park,
Tower 3, Fourth Floor, Off BKC, LBS Road,
Kurla, Mumbai, Maharashtra - 400070 - Your complaint will be solved within 30 days.
Level 4
- If your complaint is not solved within the period of 1 month, then you can contact to the Officer in Charge of the Regional Office of Department of Supervision, Reserve Bank of India.
Contact No.: 022-22150573
Fax No.: 022-22180157
Address: The Chief General Manager, Department of Supervision,
Reserve Bank of India, Centre - I,
World Trade Centre, Mumbai - 400 005 - You can also lodge your complaint through NBFC Ombudsman/ CMS Portal.
Corporate Office
U GRO Capital 4th Floor,
Tower 3, Equinox Business Park,
Lbs Road, Kurla, Mumbai 400070.