Menu
Union Bank Credit Card Customer Care No. 1800 425 1515
Organization:
Toll free Number(s):
1800 425 1515 (Customer Support 24 x 7)
1800 208 2244 (Union Bank Customer Support)
1800 22 2244 (Another No. For Customer Support)
All India Number(s):
022-40426008 (Credit Card Specific No.)
080-25300175 (To Block or Unblock Card)
922 300 8486 (SMS Unlock Card)
040-2468 3210 (For Customer Support)
040-2468 3219 (Alternate Customer Support)
966 6606 060 (WhatsApp Support For Online Banking)
Website:
IVRS Menu: 1800 425 1515
First Select Your Prefferred Languages
- Press 1 - For card related queries
Emails
- ccdhelpdesk [at] unionbankofindia [dot] bank (For credit card support)
- creditcards [at] unionbankofindia [dot] com (For disputed transactions)
- customercare [at] unionbankofindia [dot] com (For other credit card queries)
- ccdissues [at] unionbankofindia [dot] com (For card replacement)
- ccd [dot] grievances [at] unionbankofindia [dot] bank (For card grievances)
Install App
For Enquiries
To
Union Bank of India
Credit Card Division,
Head Office, Andhra Bank Buildings,
Koti Sultan Bazar, Hyderabad - 500 095.
Ph: 1800 425 1515 (24x7)
Fax No. 040-24755052
SMS Services
Send SMS From Your Regitered No. to :7836884400
| Sr No. | Service Name | Keywards |
|---|---|---|
| 1 | To know the available Limit for your Credit Card |
Type BALENQRY <space>XXXX (XXXX denotes LAST 4 digits of your Card Number) |
| 2 | To acknowledge receipt of your New Credit Card & ACTIVATE |
Type CARDACKW <space>XXXX (XXXX denotes LAST 4 digits of your Card Number) |
| 3 | To generate Fresh PIN Duplicate PIN through ATM ( Union Bank ATM Only) |
Type ATMOTPRO<space>XXXX (XXXX denotes LAST 4 digits of your Card Number |
| 4 | If you want to Get Duplicate PIN (HARD COPY |
Type DUPPINRO<space>XXXX (XXXX denotes LAST 4 digits of your Card Number) |
| 5 | To Block your Credit Card in case your Card is Lost |
Type CARDLOST<space>XXXX (XXXX denotes LAST 4 digits of your Card Number) |
| 6 | To request for replacement of LOST Credit Card, |
Type LOSTREPL<space>XXXX (XXXX denotes LAST 4 digits of your Card Number |
| 7 | To know the CUSTOMER ID of your Credit Card |
Type GETCUSID<space>XXXX {XXXX denotes LAST 4 digits of your Card Number) |
| 8 | To Disable INTERNATIONAL Transactions for your Credit Card |
Type INTLDSBL <space>XXXX (XXXX denotes LAST 4 digits of your Card Number |
| 9 | If you DO NOT want to CONTINUE; "ACCIDENTAL INSURANCE POLICY "Coverage for your Card |
Type INSFLGDB<space>XXXX (XXXX denotes LAST 4 digits of your Card Number) (Request For Refund Of Premium Already Paid Will Not Be Entertained) |
Nodal Officers
| Sr. No. |
Area | Desig | Contact No. | |
|---|---|---|---|---|
| 1 | Ahmedabad | CM | 9661410940 | gro [dot] fgmoahmedabad [at] unionbankofindia [dot] com |
| 2 | Bangalore | CM | 7760535174 | gro [dot] fgmobengaluru [at] unionbankofindia [dot] com |
| 3 | Bhopal | SM | 9910354744 | gro [dot] fgmobhopal [at] unionbankofindia [dot] com |
| 4 | Bhubaneshwar | AGM | 8658570369 | cobnr [at] unionbankofindia [dot] com |
| 5 | Chandigarh | AGM | 9900579761 | gro [dot] fgmochandigarh [at] unionbankofindia [dot] com |
| 6 | Chennai | CM | 9003025879 | pnd [dot] fgmochennai [at] unionbankofindia [dot] com |
| 7 | Dehradun | AGM | 7389925551 | dyrh [dot] dehradun [at] unionbankofindia [dot] com |
| 8 | Delhi I | AGM | 9826200085 | dyrh [dot] delhinorth [at] unionbankofindia [dot] com |
| 9 | Delhi II | CM | 9711967300 | gro [dot] fgmodelhi [at] unionbankofindia [dot] com |
| 10 | Delhi III | DYRH | 7060101538 | dyrh [dot] delhicentral [at] unionbankofindia [dot] com |
| 11 | Guwahati | CM | 6302554171 | dyrh [dot] guwahati [at] unionbankofindia [dot] com |
| 12 | Hyderabad | CM | 9885674814 | customerser [at] unionbankofindia [dot] com |
| 13 | Jaipur | CM | 9909994263 | gro [dot] fgmojaipur [at] unionbankofindia [dot] com |
| 14 | Jammu | CM | 8360090463 | bhjammumain [at] unionbankofindia [dot] com |
| 15 | Kanpur | CM | 9073397965 | upendernath [at] unionbankofindia [dot] com |
| 16 | Kolkata | AGM | 8013212812 | dyrh [dot] kolkata [at] unionbankofindia [dot] com |
| 17 | Mumbai I | CM | 9820662477 | fgmomumbaigrievancecell [dot] gmomumbai [at] unionbankofindia [dot] com |
| 18 | Mumbai II | CM | 9860409087 | grievancescell [dot] fgmopune [at] unionbankofindia [dot] com |
| 19 | Patna | AGM | 9102404100 | dyrh [dot] patna [at] unionbankofindia [dot] com |
| 20 | Raipur | CM | 7800003781 | dyrh [dot] raipur [at] unionbankofindia [dot] com |
| 21 | Ranchi | AGM | 7033495556 | dyrh [dot] ranchi [at] unionbankofindia [dot] com |
| 22 | Trivandrum | DYRH | 9495590008 | dyrh [dot] trivandrum [at] unionbankofindia [dot] com |
Grievance Redressal
Level 1
- Any complaint can be registered through mail at Customercare [at] unionbankofindia [dot] com or by calling 1800 208 2244.
Level 2
- If Customer is not satisfied with resolution Provided at Level 1 ,he/she may contact Regional Office.
Level 3
- If Customer is not satisfied with resolution at Level 2 reply of Regional Office , he/she may contact Zonal Office.
Level 4
- Customer can also send complaints to the Principal Nodal Officers at the following:
The Principal Nodal Officier cum Cheif Grievance Redressal Officer
Union Bamk of India, Customer Care Unit
Union Bank Bhavan, 239, VidhyaBhavan
Marg ,Nariman Point, Mumbai-400021
Email: cgo [at] unionbankofindia [dot] com
Ph: 022-22178871
Central Office Address
Union Bank Bhavan, 239,
Vidhan Bhavan Marg, Nariman
Point, Mumbai - 400 021,
Maharashtra, India.
Ph: 022-22892000