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Universal Sompo General Insurance Customer Care Number
Organization:
Toll free Number(s):
1800 22 4030 (24x7 Customer Care)
1800 200 4030 (24x7)
1800 200 5142 (Crop Helpline)
1800 267 4030 (Senior Citizen)
Website:
IVRS Menu
18002004030
First Select Your Perferred Language
- Press 1 : For Claim Registration
- Press 2 : For Senior Citizen
- Press 3 : For Purchase Of new online policy
- Press 4 : For Health And Travel policy Related Services
- Press 5 : For Crop Policy Related Services
- Press 6 : For Other Policy Related Services
- Press 7 : For Grievance or Complaint
- Press 8 : For Honda assur Customer
- Press 9 : For Maruti Insurance Customer
- Press 0 : For privileged Bank Partner Customer
- Press # : To Go back to the main menu
Emails
- contactus [at] universalsompo [dot] com (Customer Support)
- healthserve [at] universalsompo [dot] com (Claim Assistance)
- contactclaims [at] universalsompo [dot] com (Claim Assistance)
Important Links
Install App
Grievance Redressal
Level -1
- If You Have any Complaint you can contact customer care team 1800-200-4030 / 1800-22-4030
and Email contactus [at] universalsompo [dot] com. - Visit GRO branch
- We will acknowledge receipt of your concern within 3 business days.
- Within 2 weeks of receiving your grievance, we will respond to you with the best resolution.
- We shall regard the complaint as closed if we do not receive a reply within 8 weeks .
Level -2
- If the resolution you received, does not meet your expectations, you can directly write to
our Grievance Id [dot] grievance [at] universalsompo [dot] com or
Grievance cell
Universal Sompo General Insurance Co.Ltd,
Unit No. 601 & 602, 6th Floor,
Reliable Tech Park, Thane - Belapur Rd,
Airoli, Navi Mumbai, Maharashtra 400708
Level -3
- In case, you are not satisfied with the decision/resolution of the above office
or have not received any response within 15 working days, you may write or email
Ashish Gosavi
Chief Grievance Redressal Officer
Universal Sompo General Insurance Co Ltd 103,
First Floor, Ackruti Star, MIDC Central Road, Andheri (East) ,
Mumbai-400093
Email: gro [at] universalsompo [dot] com
Level -4
- If your grievance is not resolved at the above escalation levels,
you can approach the Insurance Ombudsman for next level redressal.
Email : inscoun [at] cioins [dot] co [dot] in or Registered Your Complaint Online.Read
Council for Insurance Ombudsmen (CIO) Contact Numbers
Form Centre
Address
Universal Sompo General Insurance Co Ltd.
Office No 103, First Floor, Ackruti Star,
MIDC Central Road, Andheri (East),
Mumbai-400093, Maharashtra
Tel :022–41659800, 022-41659900